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Johanna Cicotte
32 Reviews
I've been in the car business since March of 1987 because I love the car business. I love meeting new customers and taking care of the people who already do business with us. And even more than that, I love the employees I've been so fortunate to surround myself with. Every day is a great day at Nissan of Lebanon.
Read moreDealership Experience
5 yrs, 2 mos
Industry Experience
39 yrs, 4 mos
Specialties & Trainings
Sales, Service and Parts
32 Reviews
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32 Reviews of Johanna Cicotte
February 25, 2026
Quality service from the start to finish. The staff are professional and service the vehicle quickly. Charges are reasonable. The staff are professional and service the vehicle quickly. Charges are reasonable. More
by cynthiagayhollin
Verified CustomerOther Employees Tagged: Jaime Lanfranconi
February 23, 2026
Friendly and attentive service department. They washed my truck after the appointment and did a great job on the undercoating. They washed my truck after the appointment and did a great job on the undercoating. More
by psmithdpm
Other Employees Tagged: Jaime Lanfranconi
February 19, 2026
Very knowledgeable and helpful in the decision processs, helping me get the most out of my purchase. helping me get the most out of my purchase. More
by psmithdpm
Other Employees Tagged: Jaime Lanfranconi
February 06, 2026
the guys in service are great to deal with david and kyle always greet with a smile and make your service experience exceptional!! always greet with a smile and make your service experience exceptional!! More
by ping03257
Other Employees Tagged: Jaime Lanfranconi , dave
December 08, 2025
Will never service my truck again. Warranty covered nothing. I dropped my truck off at 845 and was given a ride to DHMC. Suggested I try to get a ride back and "if worse comes to worse Warranty covered nothing. I dropped my truck off at 845 and was given a ride to DHMC. Suggested I try to get a ride back and "if worse comes to worse, give us a call and we will come back to get you." When I returned, I waited for a few more hours and finally left at 245. They checked my transmission, computer said no issues. Checked brakes, moderate wear. Tightened power steering hose, not under warranty. Changed windshield wipers. Total bill was 153.00, which left me a little shocked. As I stated when i left, I should have stayed with my own mechanic. More
by ttaitobrian
November 24, 2025
On Friday 11/21, I arrived at 1:00 PM for an appointment to change the oil and swap my all season radials for my snow tires. The guy who checked me in told me it would take around 3 hours, so I waited in yo to change the oil and swap my all season radials for my snow tires. The guy who checked me in told me it would take around 3 hours, so I waited in your waiting area. Around an hour later the same guy came in and told me my front brakes needed replacing. And then he told me my rear brakes needed "cleaning out," and my emergency brake needed replacing too. And he told me some sort of oil additive would be a good idea. Finally he told me the entire job would cost me a little over $1500.00. Brakes are expensive I know, but most of that bill was labor, $1100.70. I got home around 4:45 PM, and it takes me right around 45 minutes to drive from my place to Nissan of Lebanon, so I was there right around 3 hours, or at most 3 and a half hours. According to my handy computer calculator, that's $367.00 (or $314.00 an hour adding the extra half hour). If I had been there 5 hours the hourly bill would have been $220.00 an hour. 6 hours would have made it $183.00 an hour. You know, I purchased my car from you folks 2 and a half years ago, and right now I'm feeling like you guys ripped me off. I hope I'm wrong. As I mentioned to the guy who checked me in, I'm retired and living on a fixed income. I don't need an extra gigantic car repair bill. So how much do your mechanics charge for their work? More
by stephen.j.dulli
Other Employees Tagged: Jaime Lanfranconi
