John Arbuckle
John Arbuckle at Jaguar Land Rover Tulsa

John Arbuckle

Service Advisor

Jaguar Land Rover Tulsa

3905 S Memorial Dr
Tulsa, OK 74145

4.8
223 Reviews
4.8

223 Reviews

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223 Reviews of John Arbuckle

June 11, 2025

Dealership Rating
Employee Rating

Excellent service, they put forth the effort to listen to your concerns and try to address them. More

by John
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Recommend Dealer
Yes
Jun 11, 2025

Jaguar Land Rover Tulsa responded

Thank you, John, for stopping by to leave Jaguar Land Rover Tulsa a wonderful review!

June 11, 2025

Dealership Rating
Employee Rating

GREAT SERVICE, BEST EVER. ALWAYS TAKE CARE OF ME AND GET ME IN QUICKLY. 10 OUT OF 10 More

by sjackson48
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Recommend Dealer
Yes
Jun 11, 2025

Jaguar Land Rover Tulsa responded

Thank you for being such a great customer of Jaguar Land Rover Tulsa!

June 02, 2025

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Land Rover/Jaguar Tulsa is an excellent dealership! They always take great care of me. More

by staceysstephens
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Recommend Dealer
Yes
Jun 03, 2025

Jaguar Land Rover Tulsa responded

Stacey, thanks so much for the 5-star review of Jaguar Land Rover Tulsa!

May 29, 2025

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Employee Rating

I so like that when I call for service that Corey and others in the department are quick to arrange an appointment WITH a “loaner car”. This dealership has really recovered from the awkwardness of COVID More

by dganzkow
Service Price Transparency
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Recommend Dealer
Yes
May 30, 2025

Jaguar Land Rover Tulsa responded

We're delighted to hear that Corey and the team at Jaguar Land Rover Tulsa have been providing you with excellent service, especially in arranging appointments with a loaner car. It's great to know our efforts post-COVID are appreciated—thank you for your kind words!

May 11, 2025

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This is our fourth vehicle from JLR Tulsa and we’ve worked with John on nearly all of our service needs for almost 10 years. We trust JLR Tulsa and their staff. More

by ronqr
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Recommend Dealer
Yes

Other Employees Tagged: John Chapel, Corey Huggan

May 12, 2025

Jaguar Land Rover Tulsa responded

Thank you for your continued trust in Jaguar Land Rover Tulsa! We're delighted to have been part of your journey over the years and appreciate your loyalty. We'll be sure to share this with John and the team!

May 06, 2025

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Employee Rating

The Tulsa Land Rover/Jaguar team is fantastic. The guys really do everything in their power to make it right. Corey is a pro, and when he's not available (like lunch) his teammates step right u More

by toddlang0
Service Price Transparency
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Recommend Dealer
Yes
May 07, 2025

Jaguar Land Rover Tulsa responded

Thank you for the wonderful feedback! We're delighted to hear that Corey and the Jaguar Land Rover Tulsa team provided such a seamless experience. It's great knowing our loaner program added convenience to your visit. We look forward to serving you again in the future!

April 17, 2025

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Employee Rating

John was so helpful when I took my car in for routine service. He set up a loaner for me and the service was friendly and super fast. I purchased my 2024 F-Pace from there and I highly recommend John and More

by brendashaw1228
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Recommend Dealer
Yes
Apr 18, 2025

Jaguar Land Rover Tulsa responded

Thank you for sharing your experience, Brenda! We're delighted to hear that John provided such helpful service during your visit at Jaguar Land Rover Tulsa. We appreciate the recommendation and hope you're enjoying your 2024 Jaguar F-Pace!

April 11, 2025

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Employee Rating

Great communication before and during the service process. With adequate planning can always count on a loaner vehicle which is important to me, since I don’t live in Tulsa. More

by ddelahaysr
Service Price Transparency
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Recommend Dealer
Yes
Apr 11, 2025

Jaguar Land Rover Tulsa responded

We're delighted to hear that our communication and loaner vehicle service met your needs at Jaguar Land Rover Tulsa. Thank you for sharing your experience, and we look forward to assisting you again in the future!

April 06, 2025

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Employee Rating

Service manager was polite and helpful. However, one issue that I requested be addressed (whistling noise from vent) was supposedly addressed, but is not remedied. Cost for oil change and t More

by nicholasl.gentry
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Recommend Dealer
No
Apr 07, 2025

Jaguar Land Rover Tulsa responded

Thank you for sharing your feedback, Nicholas. While I'm glad to hear our service manager was polite and helpful, I apologize that the whistling noise issue wasn't resolved and that you found our pricing higher than expected. Please feel free to reach out so we can discuss this further and find a solution together. Thank you, Josh Loehr - Service Manager - 918-359-6311

April 02, 2025

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Employee Rating

John has great customer service all of the time. He keeps me up to date on most things. I like him. More

by L.woodsmiller
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Recommend Dealer
Yes
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