John Arbuckle

The service is always very consistent. Wait times for an appointment are reasonable, and the service work is what you would expect. Wait times for an appointment are reasonable, and the service work is what you would expect. More

by keith79 Verified Customer Verified Customer

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Everyone on staff is very polite, professional and kind, I am happy with the service. I am happy with the service. More

by yulia77777 Verified Customer Verified Customer

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John is Amazing, Thorough, Courteous, and he provides Excellent Service. He always gives understandable explanation about my car’s condition and maintenance. He insures timely service and delivery of m Excellent Service. He always gives understandable explanation about my car’s condition and maintenance. He insures timely service and delivery of my car. More

by Caddy Verified Customer Verified Customer

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John Arbuckle and the entire team at the Jaguar dealership are amazing! They always put the customer first. I love the text message communication and quick responses that I receive via that message dealership are amazing! They always put the customer first. I love the text message communication and quick responses that I receive via that message application. More

by charlene.kaiser Verified Customer Verified Customer

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Land Rover Tulsa was an absolute pleasure to deal with. I stopped in to see John Chapel and Caiden Duran saw me in the parking lot and told me that they were in a meeting. I asked Caiden to have John con I stopped in to see John Chapel and Caiden Duran saw me in the parking lot and told me that they were in a meeting. I asked Caiden to have John contact me. John contacted me soon after and a couple of days later my wife was in a new to her vehicle. John was excellent to work with, answered every question we had and could not of been nicer, no pressure, making sure we were pleased, and understood everything. In completing the transaction we worked with Daniel Honnold who was also great to work with and was very clear on everything as well. We have been bringing her vehicles in to the dealership for service for several years. The service department as a whole, especially John and Corey have ALWAYS taken great care of us. The Tulsa Land Rover dealership checks all of the boxes for us. A well run dealership with great people that we would highly recommend. More

by steveharrison Verified Customer Verified Customer

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So much confusion in getting my concerns addressed. I’ve never had this difficult of a time, I’ve always bragged on the service department even giving high reviews. Very dissatisfied. Cory did li I’ve never had this difficult of a time, I’ve always bragged on the service department even giving high reviews. Very dissatisfied. Cory did listen and told me what was needed but punted me to someone else that had no idea what was going on and that’s where the chaos began More

by alisa_a_meeks Verified Customer Verified Customer

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I have been dealing with Land Rover Tulsa since 1998. Hard to believe it’s almost 28 years. In that time., I have always had positive outstanding experiences with both the sales department and service. Hard to believe it’s almost 28 years. In that time., I have always had positive outstanding experiences with both the sales department and service. In particular, the service department has always gone out of its way to explain things and make the process easy. John Arbuckle is the best service advisor. I have had in those 28 years. He absolutely goes out of his way to make customers feel at ease, and consistently delivers a superior customer service experience. He is a credit to Land Rover, USA and to the dealership. Frankly, with his customer service skills and work ethic if he were in my line of business, I would try to hire him. It’s really obvious he takes a lot of pride in what he does. In today’s environment, staff members like that are as rare as diamonds. I also have a very high opinion of Kevin and the technicians in the shop. They’ve come out to explain things to me and they even answered questions for me when I owned my D 90 defenders. Land Rover Tulsa should be a model for the rest of the dealerships in the country. It’s very clear that the owners and management pay attention. More

by verbrands Verified Customer Verified Customer

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John Arbuckle is always so friendly and helpful either on the phone or in person. All the guys in the service area are great! on the phone or in person. All the guys in the service area are great! More

by tresa715 Verified Customer Verified Customer

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Land Rover Tulsa has consistently provided excellent service. The service department is the best of any dealer I have ever used. They provide detailed explanations for any needed repairs and often recom service. The service department is the best of any dealer I have ever used. They provide detailed explanations for any needed repairs and often recommend holding off on certain non-critical repairs. More

by ddelahaysr Verified Customer Verified Customer

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This dealership always delivers the goods. They are very nice and go above and beyond to satisfy their customers.....I would buy a car there because of the service. They are very nice and go above and beyond to satisfy their customers.....I would buy a car there because of the service. More

by jim.wilburn Verified Customer Verified Customer

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