John Bourge | Page 5

Always a great experience and great employees. Took great care of my vehicle and everything was fantastic as expected. Took great care of my vehicle and everything was fantastic as expected. More

by joeparts23 Verified Customer Verified Customer

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This is a wonderful dealership. The service department is great! John, the service manager is phenomenal! He is very helpful, honest & accommodating. The service department is great! John, the service manager is phenomenal! He is very helpful, honest & accommodating. More

by klens2000 Verified Customer Verified Customer

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Dave was the best salesman. ..he was so polite and knowledgeable. He really was great!!! He was so respectful and a great . Great sense of humor. Great Great place ..he was so polite and knowledgeable. He really was great!!! He was so respectful and a great . Great sense of humor. Great Great place More

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The webb service and parts dept in merrillville is wounderful. Great bunch of people. Thank you. wounderful. Great bunch of people. Thank you. More

by DEVAULT15 Verified Customer Verified Customer

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Damaged vehicle to get me to pay and then tried to sell me a new vehicle instead of repairing mine. They speak to you rude and unprofessional. Left parts off the vehicle on return, failed to fix any issue, me a new vehicle instead of repairing mine. They speak to you rude and unprofessional. Left parts off the vehicle on return, failed to fix any issue, failed to find the cause of the USB charging issue. Left greasy hand prints on drivers fender and drivers door. Turned on the HVAC system which I specifically turned off and they adjusted the controls which had nothing to do with the service. They moved items in the car and didnt put them back. Highland location is equally incompetent on my Palisade. Parts ordered by the service dept and they never called back after 6months of waiting. Then they decided not even to replace the component under warranty and did a quick fix instead. Follow up service they decided to do an oil change on the vehicle without asking or advising when we had just paid to have it done and they put lower quality oil in vehicle. It has been 3 months since the part was supposedly ordered for that visit and no call. However the part is in stock when I called and they offered no apologies. The entire service system at both locations is disgusting. subpar. Is it a reflection of management or ownership? More

by aoxinc Verified Customer Verified Customer

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Great service. .... commend Jim Devault, John Bourge and all the mechanics, they are fantastic. I am always keeps apprised as to the progress of the work being do .... commend Jim Devault, John Bourge and all the mechanics, they are fantastic. I am always keeps apprised as to the progress of the work being done and am given a list of upcoming vehicle maintenance. My 3rd Mitsubishi and I can't imagine purchasing my next vehicle from anywhere else. More

by mbills53 Verified Customer Verified Customer

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The service was fast. efficient. and excellent. Our salesman was Jon Culver and he provided detailed information on the vehicle I purchased. He was kind and fast. I recomm efficient. and excellent. Our salesman was Jon Culver and he provided detailed information on the vehicle I purchased. He was kind and fast. I recommend Webb Hyundai for everybody. More

by paulastam Verified Customer Verified Customer

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Zac is professional courteous and very well knowledged about everything he does in this industry I appreciate it very much doing business with them and will absolutely be back about everything he does in this industry I appreciate it very much doing business with them and will absolutely be back More

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