John Butler | Page 7

got a price lease quote online for a Honda odyssey 2013 they were about to run out. online they had 6 in stock. i checked with the internet sales before going to the dealership. i got an appointment for they were about to run out. online they had 6 in stock. i checked with the internet sales before going to the dealership. i got an appointment for test driving. once i was in the dealership they had a 2014 ready for me for a higher price. the salesman told me that they run out of 2013 Monday morning. (I called internet sales the previous day Monday at 4 pm) he said that he had to pull one from a different place but the price will be higher. He acted as if he wasn't interested in selling me nothing. Then he had to check with his manager for the price they quoted me online and guess what NO NO NO NO I don't believe that this dealer is up to standards of professionalism and keeping their word. if you advertise a car for a certain price with this much down and this much for delivering, title, registration,.... that would be the price if you run out of cars let people know and stop waiting their time!!!!! More

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My family has leased quite a few cars through John Butler from Suburban Honda and each time the service has been excellent! So, that's why when it was time for me to to get my own car, I called him. John But from Suburban Honda and each time the service has been excellent! So, that's why when it was time for me to to get my own car, I called him. John Butler really helped me through the process with father-like patience and advice. When deciding on a model within my budget, he told me exactly which features were/were not included and how much per month each model would be off the top of his head so I could easily make a decision about which one I wanted. John was incredibly accommodating and generous and I cannot thank him enough!! More

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We just moved to Michigan and was at the end of our previous Honda lease. John Butler was outstanding in assisting us in moving to a very good quality, low mileage Honda Pilot. The SUV was very clean previous Honda lease. John Butler was outstanding in assisting us in moving to a very good quality, low mileage Honda Pilot. The SUV was very clean and runs perfect. The entire staff was very friendly, Thanks to everyone. Happy New Year... More

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I have just leased my fourth vehicle from Suburban Honda. John Butler is the most patient and helpful sales person I have ever worked with. He was a pleasure to work with on my last lease so I made sure to John Butler is the most patient and helpful sales person I have ever worked with. He was a pleasure to work with on my last lease so I made sure to ask for him when it was time to turn it in. I was in a hurry and John did everything he could to make sure I wasn't there any longer than absolutely necessary. Depsite the cold weather, John gladly brought around a few vehicles for me to look at and was sure I had all the information I needed as quickly as possible. But what really has made John my favorite sales person ever - he worked with my crazy schedule with patience and kindness that I really appreciated. There was no pressure on his part, but he responded quickly to my random emails and when I finally had time to pick up my new car, he had my new Civic ready to go and warming up. John's calm personality, vehicle knowledge and level of professionalism will make him my sales person when this lease is up too. More

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THe Suburban Honda Family is great in Sales and Service!! Thank you for taking care of my Hondas for my family!! Service!! Thank you for taking care of my Hondas for my family!! More

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I purchased my second Honda from Suburban Honda after my original Honda dealer acted like he was too busy to sell my my second Honda. I stopped into Suburban Honda after a dental appointment, to just look. original Honda dealer acted like he was too busy to sell my my second Honda. I stopped into Suburban Honda after a dental appointment, to just look. John Butler apperoached me and welcomed me to the dealership. After chasing sales people that were standing around talking to each other at the other dealership this was really great. I told him what I was interested in. I saw the CRV that I liked. I took a test drive, and that evening I drove home in my beautiful new CRV. When it came time to make a change almost 2 years later. I gave John Butler a call told him I was coming out, and I was bringing my son. We set up a time, and my son and I went out. My son and I both came home with our new cars the next day. My son decided to change cars a couple of months ago. So the call was to John Butler, and a day or so later my son was in his second new car within 12 months purchased from John Butler at Suburban Honda. Within the year I will be calling John Butler at Suburban Honda to trade my car for a new one. Suburban Honda & John Butler have been good to me, and they have a loyal customer. More

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Good experience, nice people, clean building, timely, price was good. service is good there, close to home, easy access to get in. had the car I wanted price was good. service is good there, close to home, easy access to get in. had the car I wanted More

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Suburban Honda. As a sales professional, he has provided outstanding customer service with complete satisfaction after the sale. Carl in the Finance department and Gary in the service department have been i outstanding customer service with complete satisfaction after the sale. Carl in the Finance department and Gary in the service department have been instrumental in creating a positive dealership experience. I will continue to refer all who ask to John Butler at Suburban Honda in Farmington Hills, Michigan. More

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This was our first experience with a Honda dealer and it went very well. Our salesperson was John Butler. My husband explained what we were looking for and told him we would be back in about an hour. While went very well. Our salesperson was John Butler. My husband explained what we were looking for and told him we would be back in about an hour. While we were gone he gathered the information on a few of the models we were interesteding in seeing. Upon our return to the dealership JB took us right to the vehicles and answered all of our questions. Once the test drive of the vehicle we selected was complete we all sat down and discussed pricing. JB worked with us and made suggestions on how we could stay in range of our budget. He was patient in taking back whatever offer we made and never made us feel rushed. My husband and I were given the time needed to discuss in private what we would agree upon. We would certainly recommend John Butler to anyone looking for a pleasant car buying experience. I rate JB a 5(GREAT). The only area I rate a 4(GOOD)is the final price and only because it wasn't the exact price we had in mind when we enter the dealership. But the price was good and we got more features then we initially were looking at. We have not had to use the service department yet and therefore cannot rate this area. We expect to have a good experience here as well and will post a rating at a later date. Thank you JB and Suburban Honda, we are enjoying our CR-V. More

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OUR FAMILY HAS PURCHASED THREE CARS FROM THIS DEALERSHIP IN THE PAST YEAR. JOHN BUTLER IN THE SALES DEPARTMENT IS VERY HELPFUL AND UNDERSTANDING OF ALL OF OUR NEEDS I HAD A GREAT SALES EXPIRENCE THERE AND IN THE PAST YEAR. JOHN BUTLER IN THE SALES DEPARTMENT IS VERY HELPFUL AND UNDERSTANDING OF ALL OF OUR NEEDS I HAD A GREAT SALES EXPIRENCE THERE AND WOULD RECOMMEND THIS DEALERSHIP AND JOHN BUTLER TO ANYONE WHO IS INTRESTED IN A HONDA. THE SERVICE DEPARTMENT IS WONDERFUL FOR AFTER THE SALES EXPIRENCE More

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