John Fiorino
John Fiorino at Matthews Kia of Greece

John Fiorino | Page 13

Service Manager

Matthews Kia of Greece

4321 W Ridge Rd
Rochester, NY 14626

4.8
164 Reviews
4.8

164 Reviews

Write a Review

164 Reviews of John Fiorino

May 03, 2025

Dealership Rating
Employee Rating

Did not try to oversell. Explained in detail what recall was. Vehicle ready sooner than expected More

by LCICCOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Gray

May 05, 2025

Matthews Kia of Greece responded

Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

April 29, 2025

Dealership Rating
Employee Rating

Great communication and efficiency from service workers to customers. Always great at presenting findings and communicating costs and services that they recommend More

by madison.sorochty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John at service desk

Apr 29, 2025

Matthews Kia of Greece responded

Hi Madison- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

April 26, 2025

Dealership Rating
Employee Rating

Very efficient, less time then expected, could use more level three charging stations for customers More

by jprad1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Matthews Kia of Greece responded

Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

April 19, 2025

Dealership Rating
Employee Rating

Very good very good very good very good very good very good very good very good More

by IRACUMBERLEDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2025

Matthews Kia of Greece responded

Hi- Thank you for the 5-Star Rating! We appreciate your business.

April 19, 2025

Dealership Rating
Employee Rating

Joe Greco was very helpful in helping us purchase our vehicle and everyone was friendly. Service was also great. More

by PZAMBUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joey Greco

Apr 23, 2025

Matthews Kia of Greece responded

Hi- We're glad to hear you had a great experience with Joe Greco! We appreciate your business and 5 star review!

April 15, 2025

Dealership Rating
Employee Rating

My husband brought my car in for servicing and was pleased with the service that he received. More

by ccali_05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2025

Matthews Kia of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

April 14, 2025

Dealership Rating
Employee Rating

Wasn't called to tell me car was ready, didn't get told hours. Service was bad More

by Legoguy112100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ron Kyle

May 12, 2025

Matthews Kia of Greece responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

April 08, 2025

Dealership Rating
Employee Rating

They were ready for me and completed the work as requested. Everyone was friendly. The dealership was neat and clean. More

by tbirdtim123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug

Apr 09, 2025

Matthews Kia of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

April 01, 2025

Dealership Rating
Employee Rating

I really enjoy working with the service center. But they should strongly consider fixing or abandoning the app that they promote to book service through. The app points to a website that has a pho More

by DSHEPPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Kyle

Apr 03, 2025

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service. We appreciate your suggestion and will pass it along!

March 26, 2025

Dealership Rating
Employee Rating

Nice and clean and everyone is extremely friendly and courteous. Technicians are very knowledgeable about the vehicle. Would come back all the time. More

by laboyrobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Martin , Ron Kyle

Mar 27, 2025

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

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