John Fiorino
John Fiorino at Matthews Kia of Greece

John Fiorino | Page 2

Service Manager

Matthews Kia of Greece

4321 W Ridge Rd
Rochester, NY 14626

4.7
153 Reviews
4.7

153 Reviews

Write a Review

153 Reviews of John Fiorino

February 23, 2026

Dealership Rating
Employee Rating

Very fast and great service. Waiting area clean, large and refreshments available. Would recommend highly More

by ashnferg2432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2026

Matthews Kia of Greece responded

Hi- We’re glad to hear your service visit went smoothly. See you next time!

February 21, 2026

Dealership Rating
Employee Rating

I asked for work to be completed at a specific time so I could make another appointment & they were able to accommodate that request. More

by CUPOTEA82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Klink

Feb 23, 2026

Matthews Kia of Greece responded

Hi- Your review is greatly appreciated. We look forward to your next visit!

February 20, 2026

Dealership Rating
Employee Rating

i had my car in for a recall great service they did a great job More

by Richard Everhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 18, 2026

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Great service ,very helpful. Everybody was extremely nice and the work was done on time. More

by big.john1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Matthews Kia of Greece responded

Hi- We’re glad your visit was efficient and hassle-free. Thank you for choosing Matthews Kia of Greece!

February 16, 2026

Dealership Rating
Employee Rating

My car was accepted on time and i didn't have to wait much. The work was done fairly quickly. Everyone was cheerful and helpful while I was there. Thank you to all those involved. Harold Pickett More

by PPABLH70
Recommend Dealer
Yes
Feb 17, 2026

Matthews Kia of Greece responded

Hi- It’s our goal to make every visit a great one and we're happy to hear our Team delivered!

February 12, 2026

Dealership Rating
Employee Rating

My salesman was amazing but the Lott guy forgot to fill my car up will not fill it up but I put a half a tank in it and then when I went back the management wouldn’t let my sales guy do it wanted him to pa More

by kennethbuonomo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Big John 5 stars

Feb 13, 2026

Matthews Kia of Greece responded

Hi Kenneth- Your feedback means a lot to us. We’re grateful for the opportunity to earn your business and if there is anything more we can do to provide a better future experience, please don't hesitate to let us know how.

February 10, 2026

Dealership Rating
Employee Rating

I’m glad John Fiorino , manager help out w check out on my car maintenance! Thank you John! More

by Dianne P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2026

Matthews Kia of Greece responded

Hi Dianne- We’re happy you had a great experience with our service department. Thank you for highlighting your experience with John!

February 06, 2026

Dealership Rating
Employee Rating

Friendly helpful easy appointments keep informed clean car return nice waiting area complimentary coffee/ tea entertainment More

by RUECKERTH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2026

Matthews Kia of Greece responded

Hi- We’re glad your visit was efficient and hassle-free. Thank you for choosing Matthews Auto!

February 01, 2026

Dealership Rating
Employee Rating

Easy to make an appointment and very cordial when having to cancel that appointment and make another. More

by LBUTZ001
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2026

Matthews Kia of Greece responded

Hi- We appreciate your business and your feedback. Happy driving!

January 30, 2026

Dealership Rating
Employee Rating

Scheduled a service for recall and they didnt have my meeting time, turned me away then schedule for the recall without the part and charge me $500. Still didnt do the recall service and waited a week be More

by kewlaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 02, 2026

Matthews Kia of Greece responded

Hi- We regret that the service costs did not meet your expectations. Your feedback is valuable and will be shared with our team in an effort to provide a better future experience.

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