John Geanakoplos | Page 6

Walked in looking to buy a used car yesterday. Nobody was there to greet us or acknowledge us for quite a while. When our sales person, John, saw us, he immediately greeted us and asked what we were looking there to greet us or acknowledge us for quite a while. When our sales person, John, saw us, he immediately greeted us and asked what we were looking for. After the initial greeting, John didn't really speak to us, unless we prompted him or had to ask him a question. When I did ask him several questions such as, "Why was this car traded in" he rudely interrupted my question and stated that it wasn't a trade in and was a rental, but in a way that implied I should have already known that. Fast forward to the test drive, I found an empty water bottle, hair pins, and the interior did not look detailed or cleaned (this is important later). The rest of the drive was fine. He answered the rest of my questions, but more or less with short, blunt answers that rarely went past anything more than a "yes" or "no". We walked back to his desk where we were to negotiate numbers. I will say he was fairly quick with coming up with numbers which saved time. When he started to explain the cost, there was a $1,675 charge for detailing, handling, and other services. I brought up the condition of the interior to him (water bottle, scuffs, etc.) and he immediately interrupts me (again) to say that one of there sales people was probably driving it. ...Yep, a car that I'm going to pay for and charged for detailing is still getting driven around outside of test drives. I don't mind if it's an employee driven car at the time, that's fine, but to charge close to $1,700 for a detailing fee?! Ridiculous. We ended up walking because he couldn't hit the number we wanted, which is fine, I'm not knocking them for that. But it was the worst experience I've ever had looking to purchase a car based solely on the lack good customer service, getting cut off with nearly every question I asked, and not being up front and honest with the condition of the vehicle and then getting charged for a service that clearly wasn't being performed. Absolutely steer clear of this dealership, especially John. More

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Very Informative and Trusted Dealership I recently visited this dealership and I have nothing but positive reviews! I was greeted quickly, treated with respect, and I left with a new 2020 Je I recently visited this dealership and I have nothing but positive reviews! I was greeted quickly, treated with respect, and I left with a new 2020 Jeep Gladiator Rubicon More

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John G experience John was awesome. Absolutely no pressure which is what I was looking for. My sister who is handicapped was treated with respect and listened to. Tha John was awesome. Absolutely no pressure which is what I was looking for. My sister who is handicapped was treated with respect and listened to. That was everything. I would recommend Ziegler and come back again More

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Velvet Red This is our 3 Jeep with Zeigler. We’ve been very happy with the Location and Service we receive there. wed bihkh highly recommended John G. He’s outst This is our 3 Jeep with Zeigler. We’ve been very happy with the Location and Service we receive there. wed bihkh highly recommended John G. He’s outstanding! More

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Check the tires on a used car Overall I had an OK experience when buying my used ‘18 Journey. The SUV only had 18000+ miles on it and after a week and a half of driving I took it i Overall I had an OK experience when buying my used ‘18 Journey. The SUV only had 18000+ miles on it and after a week and a half of driving I took it into a tire shop to fix a slow leak. When they looked at my tires, 2 of them “ needed to be replaced yesterday” because they were at 2/32”. I take the blame for not checking before buying but the dealer should’ve replaced the tires that were not safe to drive. The sales personnel were polite and not too “pushy” when making the sale. If this is how they sell all used cars, I would not recommend buying there. More

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John G. Quite simply, a great and painless experience. My sales rep John G was awesome, from my initial visit and my introduction to my new Jeep Compass Trai Quite simply, a great and painless experience. My sales rep John G was awesome, from my initial visit and my introduction to my new Jeep Compass Trailhawk. Thank you John G. I’d also like to thank the rest of the team for your professionalism and welcoming to the Zeigler auto family More

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Finance Manager Mike and Sales Joh G. was great and helpful Great car buying experience. One of the few times I've bought a car and felt really good about vehicle purchase. Between John G. and Finance Manager Great car buying experience. One of the few times I've bought a car and felt really good about vehicle purchase. Between John G. and Finance Manager Mike, they worked excellent and made sure me as a customer was happy with the purchase. Thank you and Happy New Year -Eduardo More

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New vehicle purchase Great overall experience. Everyone, especially John was very friendly and knowledgeable. I would highly recommend this dealer to anyone. Very excited Great overall experience. Everyone, especially John was very friendly and knowledgeable. I would highly recommend this dealer to anyone. Very excited about our new vehicle, More

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Sold me a lemon The sale of my 2018 Jeep Cherokee Limited in September 2017 was a pleasant but annoying experience I suggest not buying on a Friday night, very loud m The sale of my 2018 Jeep Cherokee Limited in September 2017 was a pleasant but annoying experience I suggest not buying on a Friday night, very loud music to get the customers "pumped" didn't appreciate having to yell to my sales person over the music and the GM refused to turn it down. I've had my truck into the maintenance department (7) different times since November 2017 because there is a wind tunnel sound coming from either my sun roof or rear hatch when you drive over 30 MPH. Every technician and the Maintenance Manager John, can hear this annoying noise but says it is "NORMAL" to the aero dynamics of the vehicle, funny I thought aero dynamics meant it keeps sound from traveling through the vehicle instead to travel around the vehicle. They won't do a recall because no one else has complained, and they have tried all the "FIXES" allowed to get rid of the sound, so I have a LEMON that Zeigler Jeep won't accept responsibility for and do what it takes to make it right ! More

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Great Experience I met with John and was in a tough situation. Although I did not end up purchasing with Jeep because I found a car I liked better, he did everything p I met with John and was in a tough situation. Although I did not end up purchasing with Jeep because I found a car I liked better, he did everything possible to win my business without being a pesky annoying sales guy. he was a pleasure to work with and I would recommend anyone to him because he will work for you... not himself like other car salesmen. More

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