John Goodpaster | Page 18

Very responsive and fair! Excellent communication regarding the status of our vehicle. John Goodpaster helped make sure we walked out fully aware of our vehicle’s features a Excellent communication regarding the status of our vehicle. John Goodpaster helped make sure we walked out fully aware of our vehicle’s features and with all technology set up and ready to go. Great experience! More

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John did a great job with his communication and keeping us updated as to when the car we ordered would be in. He also went over all options on the car so we knew exactly what we wanted to choose. Very he us updated as to when the car we ordered would be in. He also went over all options on the car so we knew exactly what we wanted to choose. Very helpful when we got the car explaining all of the features and setting up the Toyota app on my phone which is such a cool feature! More

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John did a nice job of taking a video of car and sending it to me. He also set up the shipping of the car to me, which went off with no problems. I would recommend him to be your salesman. it to me. He also set up the shipping of the car to me, which went off with no problems. I would recommend him to be your salesman. More

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Very quick and efficient process. I was done in less than 40 minutes. Very satisfied. I was done in less than 40 minutes. Very satisfied. More

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Very friendly and knowledgeable. Straightforward pricing and negotiation. Second car we have purchased from them. Straightforward pricing and negotiation. Second car we have purchased from them. More

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I purchased a car at Ed Martin and I had a really good experience. My agent John Goodpastor went above and beyond to make sure I had the best experience. I highly recommend him! experience. My agent John Goodpastor went above and beyond to make sure I had the best experience. I highly recommend him! More

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Ed Martin Toyota valued our potential purchasing decision by treating us with respect, and very courteous and professional interaction with all levels of employees involved in our consideration of buying a c by treating us with respect, and very courteous and professional interaction with all levels of employees involved in our consideration of buying a car and the eventual purchase. We did not feel pressured into a purchase, and Sales staff was very knowledgeable of the Toyota product, as we were new to the Toyota brand. GM made a point to meet us and personally thank us for the purchase. Dealership is very clean and well organized at all levels of customer involvement. A very positive experience at Ed Martin Toyota for a customer sales transaction of such high importance and made infrequently. More

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Pressured by salesman to submit loan paperwork with no communication on when the car was to arrive. Threaten to sell the car and lose my deposit if I didn't come in to finalize. Car was delivered on Marc communication on when the car was to arrive. Threaten to sell the car and lose my deposit if I didn't come in to finalize. Car was delivered on March 30th and was told to do loan that day. Communicated my progress to search for finance and interest rates but still was only given 1 week. Made complaint to manager. Experience not great and would not recommend anyone. More

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My experience with Ed Martain Toyota was wonderful. They took very good care of me and made me feel comfortable with the whole car buying experience. John Goodpaster was very polite, nice and explained They took very good care of me and made me feel comfortable with the whole car buying experience. John Goodpaster was very polite, nice and explained everything to me. He made me feel at ease.. I highly recommend buying a vehicle from them. More

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I love John Goodpaster! He’s very funny and pleasurable to deal with! The nicest car I have ever owned! Thank you so much😃 He’s very funny and pleasurable to deal with! The nicest car I have ever owned! Thank you so much😃 More

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