John Goodpaster | Page 38

first class experience in all respects first class with utmost courtesies and excellent counsel ...great experience ,,,John was very very helpful and trustworthy and made this an surpri first class with utmost courtesies and excellent counsel ...great experience ,,,John was very very helpful and trustworthy and made this an surprisingly enjoyable exercise! thank you! More

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Easy and painless They were very attentive and helped me get in the car of my dreams at a price I could afford. I would definitely consider them for my next purchase as They were very attentive and helped me get in the car of my dreams at a price I could afford. I would definitely consider them for my next purchase as well. More

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New vehicle purchase John Goodpaster was knowledgeable, courteous and prepared. We spoke on the phone and talked about the cars I had driven and he answered several quest John Goodpaster was knowledgeable, courteous and prepared. We spoke on the phone and talked about the cars I had driven and he answered several questions, so I could decide on which model I really wanted. When I got to the dealership, he had a car ready for me to try. It was exactly what I wanted. I purchased it that day. John has followed up with me on questions and I fell comfortable be able to call him in the future with any of my questions or concerns. It was a good experience! More

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The Good, no bad, and some ugly This is not our first experience with Ed Martin. We bought our first used and then first new car from them over 40 years ago. We came to the dealers This is not our first experience with Ed Martin. We bought our first used and then first new car from them over 40 years ago. We came to the dealership with a Consumer Reports price. Orignially my husband worked with Larry Taylor, but the one who replied to the CR notification was John Goodpaster and he talked with me, Diane, Dick's wife. The salesmen decided to split the sale, which we thought was reasonable and fair. I don't like to complain and I certainly don't want to get anyone in trouble, but our session with John was not good. John brought politics into the conversation as I was out for a test drive and I felt very uncomfortable. Later, during negotiations, he made religious comments which made me even more uncomfortable. John's computer skills leave much to be desired and we had to reenter data several times before all was completed . He seemed at times to not know what he was doing. I will say he was able to answer any questions we had about the vehicle. To be honest, all I wanted to do was to get out of the dealership. Everyone else there was pleasant, helpful, and easy to deal with. My husband wanted me to add that he was particularly impressed by Heather Warthan and that he thought Larry Taylor an excellent salesman who seemed to have the customers interest at heart. More

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Quality Staff I rarely have the opportunity to purchase a new vehicle. The only times I've previously had to look for a new vehicle are when I've run my vehicles i I rarely have the opportunity to purchase a new vehicle. The only times I've previously had to look for a new vehicle are when I've run my vehicles into the ground after owning them for 10+ years. This has been the only instance when I've needed to purchase a new vehicle because my old was one totaled. The reason I don't have to car shop that often is because I have only been furnished quality vehicles that last from John Goodpaster. My family has been purchasing vehicles from him since before I was born and I don't see that changing anytime soon. When I contacted John to let him know I was in the market for a new vehicle he asked what I was looking for he had a lineup of vehicles ready to test drive. Even when the vehicle was at a different Ed Martin dealership he contacted the staff at the location and they had the vehicles ready to test drive in minutes. John (and the Ed Martin staff) went above and beyond to make sure the vehicle was quality and I was comfortable with my choice. It was a great first purchase experience with Ed Martin. More

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Purchase used vehicle 2017 Rav4 Limited John Goodpaster (sales) and Cory Johnson (finance) friendly, knowledgeable and helpful. No hard / pushy sales tactics. Would buy from them again. Comp John Goodpaster (sales) and Cory Johnson (finance) friendly, knowledgeable and helpful. No hard / pushy sales tactics. Would buy from them again. Competitive prices compared to other dealerships on Carfax. Willing to negotiate a bit on Carfax price. More

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Awesome experience! John Goodpaster is the best. Super cool, super nice salesperson, provided my husband and I with outstanding customer service, and helped us purchase John Goodpaster is the best. Super cool, super nice salesperson, provided my husband and I with outstanding customer service, and helped us purchase our awesome 2018 RAV4! 100% recommend this dealership and John Goodpaster to all who want to buy any trustworthy, dependable vehicle. A plus— the food in lounge at the dealership is awesome. Hot cocoa and popcorn 🙌🏼 More

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Great Sales Job John Goodpaster was my salesman and he did an outstanding job on selling me my new Rev4. I would recommend John to anybody looking to buy a Toyota at John Goodpaster was my salesman and he did an outstanding job on selling me my new Rev4. I would recommend John to anybody looking to buy a Toyota at EdMartin. Sincerely, Glenna More

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Awesome Job!!! My wife and I just bought two new Rev4 SUV'S from John Goodpaster today. John is extremely gifted in selling and was very professional and patient wit My wife and I just bought two new Rev4 SUV'S from John Goodpaster today. John is extremely gifted in selling and was very professional and patient with us. I would highly recommend John to anyone looking to buy a vehicle from Ed Martin Toyota. Cory Johnson was exceptionally great at explaining all the fine details of financing both cars and was great to work with. Sincerely, Bryan Godby More

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Easy, Helpful Process! I had an excellent time buying my 2018 RAV4 at Ed Martin Toyota. John Goodpastor was extremely helpful and accommodating in our car buying experience I had an excellent time buying my 2018 RAV4 at Ed Martin Toyota. John Goodpastor was extremely helpful and accommodating in our car buying experience giving us lots of options and responding to our needs efficiently. The process continued to be positive throughout the financial process with Corey Johnson, as well. The folks at Ed Martin made the entire experience very smooth and not once did I feel overly pressured. More

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