John Gough

The best dealership to work with. These people are very knowledgeable and go the extra mile to help and make you feel like family These people are very knowledgeable and go the extra mile to help and make you feel like family More

Report | Print

This dealership is very clean and organized. The salesman are very nice and want to do they’re best to work with their customers. The salesman are very nice and want to do they’re best to work with their customers. More

Report | Print

We found exactly what we were looking for and John Gough was wonderful to work with. However, we are very disappointed with the dealership follow up after the sale. Ours was a cash deal, no financing involv was wonderful to work with. However, we are very disappointed with the dealership follow up after the sale. Ours was a cash deal, no financing involved. We bought an extended warranty and were misinformed about the coverage it provides. Also reported a wiper issue found on the way home which they said would be taken care of. After a few phone calls, it’s two weeks later and we still have no follow up from the dealership. More

Report | Print

Working with Kelly was fantastic, and hands down the best car buying experience we have ever had. From the moment we got to the Jeep dealership she was attentive and prepared to work with us to get the best car buying experience we have ever had. From the moment we got to the Jeep dealership she was attentive and prepared to work with us to get the perfect Jeep Grand Cherokee for our family. Kelly was extremely knowledgeable, straightforward, funny and charming. She made the entire experience run as smoothly as possible, eliminating any unnecessary extra stress. I have already recommended working with Kelly to both family and friends because she’s the best. When Kelly was busy with other customers (she had many) John was immediately there to step in and offer his assistance. He too was kind and knowledgeable and made the process pleasant as well. We couldn’t have asked for better customer service and care. After visiting many dealerships, we are so grateful to have found Kelly and the perfect car. More

Report | Print

I am so pleased with my buying experience with John Gough. From the minute I arrived he was the nicest most helpful salesman and made sure my purchase experience went stress free. I got the best deal o Gough. From the minute I arrived he was the nicest most helpful salesman and made sure my purchase experience went stress free. I got the best deal on the exact car I was looking for. More

Report | Print

We all know making a big purchase can be stressful. When I tell you my sales team was the best I EVER had. I started off at clement. I literally started the whole process by phone. I'm talking credit r When I tell you my sales team was the best I EVER had. I started off at clement. I literally started the whole process by phone. I'm talking credit ran deal bank approved. I got there these folks was so ghetto & unprofessional. The lady I'd spoken with all weekend literally asked me when I arrived Monday morning at 10 am for my VIP appointment she made why was I there ? I'm looking like you don't remember getting me approved for a 40,000 00 vehicle 2 days ago ma'am Then they promised me no money down the same as David Taylor. Welp they lied I needed 3 grand. The vehicle pictured online was not the one they tried to sale me. The one I was showed was literally trashed in the inside. Had a finger length dent in the driver's door. Omg I could go on & on about how horrible they were to me customer service wise. Now here's the silver lining John Gough & I had spoken that Saturday as well. He was kind, understanding to me needs and very patient with me. I'd told him about my horrible experience at clement he told me to come on down & he'd make my process as seamless as possible. Keep in mind he'd stayed in communication with me this whole time. Seeing what all he could do to help me make a stress free purchase. He even told me to do what I felt was best for me & if clement didn't work out for some reason him & his team would love to take care of my purchase needs. When I tell you my only regret is that I didn't go to see John Gough at David Taylor's 1st. Upon my arrival John greeted me in the parking lot. It was over an hour drive he immediately offered me water. I told him I'd just like to hurry my purchase alone so I could drive back home. He took time to show me the basics on how to operate the computer in the dash. He brought me where I met the manager Jamie Sykes who was amazing at explaining some things to me about my buying process. Then I met Mike R in fiance OMG this man was the goat. He got me no money down as promised my extended warranty, Gap and lower payment than I was quoted by the bank and a lower interest rate. I am literally in tears as I write this review these men came through and took care of me & my needs. I went as a woman not really understanding they explained everything to me so I could understand. They walked me through the whole process. They felt like family. As I waited on Mike R in fiance to wrap up my paperwork John showed me pictures of his wife & kids and told me about them showed me pictures of cars his son had drew. It was like I went to sit & visit with family I told him an Jamie Sykes some of my funny stories. Soon after that Mike was back. I signed all my documents & was greeted a fairwell. This process took maybe an hour max. Such a great experience. They are now my home to buy my vehicles. More

Report | Print

John G was incredibly helpful throughout the whole process. I was ready to walk plenty of times but he kept pushing to get me exactly the deal I wanted and by the end of everything he'd managed to get process. I was ready to walk plenty of times but he kept pushing to get me exactly the deal I wanted and by the end of everything he'd managed to get me there. Absolutely satisfied. More

Report | Print

John Gough was amazing to work with! I was ready to trade in my 3rd row vehicle and have a little fun since the kids are grown. John helped me find my new Jeep and also helped explain I was ready to trade in my 3rd row vehicle and have a little fun since the kids are grown. John helped me find my new Jeep and also helped explain every detail along the way. A really fantastic experience and I’ll be sending friends in the market their way. More

Report | Print

John was amazing to work with. It was a smooth process and he went over every detail of my new Jeep. He went above and beyond. What a Great experience It was a smooth process and he went over every detail of my new Jeep. He went above and beyond. What a Great experience More

Report | Print

We were on our way to look at this car when we were in an accident, they checked on us for two days. Then they helped us get financing and the whole process was very smooth and easy. The whole dealership was accident, they checked on us for two days. Then they helped us get financing and the whole process was very smooth and easy. The whole dealership was friendly and accommodating through all of our problems. We were very appreciative of all of these things. This might have been the easiest car that we have ever had. I 100% would recommend this dealership to anyone who is interested in buying a vehicle. More

Report | Print