John Graus | Page 3

I love my new Crosstrek Miss my 19 year old Pontiac G6 but it was time for a change… Ethel was old!! Onto my green Crosstrek, Greta the green Gator but it was time for a change… Ethel was old!! Onto my green Crosstrek, Greta the green Gator More

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Our sales associate was John Graus, and he really went above and beyond what we had expected. My family and I were on a long road trip vacation, and we stopped in Siesta Key for about a week. We had above and beyond what we had expected. My family and I were on a long road trip vacation, and we stopped in Siesta Key for about a week. We had been contemplating buying a new Outback for about 6 months now. After driving about 17 hours in our current Outback, we decided it might be nice to replace our 150k mile Outback with a new one for our drive home. We started texting back and forth with John, and after about 5 days of chatting we decided to head in for a test drive. Because of all of the back-and-forth texting, the dealership knew what we were looking for in terms of price, trade-in value, and overall budget. They were also aware that we didn’t want to spend a bunch of time at the dealership while on vacation. John had everything setup for us so that the process was very quick. The only slow part was on me. What can I say; I’m indecisive sometimes. On top of being a great sales associate, John even helped us setup our crossbars and transfer all of our vacation stuff from our old Outback to the new one. Totally didn’t expect that level of service. The team at Sarasota Subaru was great. This is now our fourth Subaru. We’ve been to good dealerships and bad ones in the past. Because of John’s and his manager Marcus’ professionalism and “can-do” attitudes, I’d put this dealership ahead of our hometown dealership in Ohio. That says a lot because I really like our hometown dealership. Nice work to John and Marcus at Sarasota Subaru. More

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Responsive and efficient. They are thorough and customer focused. Dealership is easy to work with. They are thorough and customer focused. Dealership is easy to work with. More

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Service and staff were very good and respectful. Oil change and fluids changed. I'm glad I got Service contract. Oil change and fluids changed. I'm glad I got Service contract. More

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Since this was my first service I had questions about the new technologies. Zac answered all my questions and was showing me some other areas that I needed to know. Also oil change and inspection completed new technologies. Zac answered all my questions and was showing me some other areas that I needed to know. Also oil change and inspection completed in I hour wait. Great service department More

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The purchase of my new leased crossover was such an effortless experience. John was so helpful and patient. The financing was also very easy. The experience was so pleasant. I am sure I will enjoy effortless experience. John was so helpful and patient. The financing was also very easy. The experience was so pleasant. I am sure I will enjoy driving my ner Crosstrek and will be proud to show it off. More

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Very quick with their service in and out and always helpful and polite. Even with the credit service area it still places to sit. helpful and polite. Even with the credit service area it still places to sit. More

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