John Landis | Page 3

I always get great service at Jim Hudson Acura. I appreciate customer service and all of the technicians who take care of my Acura. I appreciate customer service and all of the technicians who take care of my Acura. More

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Manager was courteous and informative. A thorough review of my vehicle was greatly appreciated. Great service pleased with the work that was done. A thorough review of my vehicle was greatly appreciated. Great service pleased with the work that was done. More

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Excellent vehicles and the service dept is the absolute best one I have ever dealt with.. best one I have ever dealt with.. More

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The dealership need to improve a lot. I was trying to fix an appointment for a lube and oil change as the first customer for tomorrow(feb24). I was told I will have to wait 2 to 3 hrs at I was trying to fix an appointment for a lube and oil change as the first customer for tomorrow(feb24). I was told I will have to wait 2 to 3 hrs at the dealership. The adviser/girl has no idea of how many cars are in front of me. With the computer tracking people have become cozy and lazy. If it was their only source and advisor owns it , it would not take more than an hour. Basically the dealership has no accountability as to how many cars are in and how long it should take to service. Please train the advisors and sales persons in such a way each of them is accountable for what each does and the tasks, Inventory should be in their finger tips. Hard work not praise for ordinary lethargic ways. Hire quality not head count. More

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