Everyone here was very professional and very friendly.
Highly recommended to all of our family and friends here. Thank you!!
Highly recommended to all of our family and friends here. Thank you!!
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by wstuart020
Nov 10, 2026 -
Mullens Chevrolet responded
Your recommendation to family and friends means a lot to our team. We’re happy you felt warmly welcomed and received courteous, attentive help with your used Hyundai Kona purchase.
I had a great experience.
Ryan and John got it done and a big thanks to Brian!! Tommy and Todd!! Everyone was great!
Ryan and John got it done and a big thanks to Brian!! Tommy and Todd!! Everyone was great!
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by grittsvirginia51
Nov 07, 2026 -
Mullens Chevrolet responded
Your recognition of Ryan, John, Brian, Tom, and Todd means a lot to our team. We’re happy you enjoyed your experience purchasing your used GMC Terrain!
Learn from my mistake.
I strongly recommend that prospective buyers approach Mullens Auto Group with extreme caution. Based on my experience, I have serious concerns about
I strongly recommend that prospective buyers approach Mullens Auto Group with extreme caution. Based on my experience, I have serious concerns about this dealership’s pricing transparency and sales practices.
1. Don't assume the advertised price is the price you'll pay.
The online price was not honored under the conditions I expected. I was told I needed a trade-in the dealership considered acceptable to qualify for that price. Get the complete out-the-door price in writing before you visit.
2. Read every single line of the sales contract.
My contract included additional fees, potentially totaling as much as $2,500. Do not skim the paperwork or assume the contract matches what the salesperson told you. Question every fee, demand a clear explanation, and make sure every discrepancy is corrected before signing. If the numbers don't match your agreement, stop the transaction.
3. Think twice before buying the extended warranty.
I was quoted approximately $5,500 for a warranty. I considered that price excessive. Review the actual coverage, exclusions, deductibles, and competing options before agreeing to any protection plan. You are entitled to evaluate the cost without being pressured into a decision.
4. Don't confuse a friendly salesperson with a trustworthy transaction.
My experience with the salesperson did not inspire confidence. His heavy involvement in cryptocurrency raised questions for me, although that alone does not establish dishonesty. What matters is whether the dealership provides transparent terms and honors the agreement presented to the customer. In my experience, I had serious concerns on those fronts.
My advice to prospective buyers
Go in prepared to walk away. Get the advertised price and all conditions in writing. Demand an itemized out-the-door quote. Review the purchase agreement line by line. Decline anything you don't understand or don't want. Never let the excitement of buying a vehicle override your judgment.
A dealership earns trust through transparency. My experience with Mullens Auto Group left me questioning whether I could trust the terms of the transaction. Based on that experience, I would not recommend this dealership to other buyers without urging them to do their homework first.
Consider this your only warning: Verify everything, trust the paperwork only after you've checked it, and be prepared to walk away. There are other dealerships where you can spend your money.
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by James2024
Oct 23, 2026 -
Mullens Chevrolet responded
We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Came in today and left in a good reliable car.
Thank you guys! Highly reccomend.
Thank you guys! Highly reccomend.
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by Jgspears1962
Oct 21, 2026 -
Mullens Chevrolet responded
Knowing you left with a reliable ride in your Hyundai Santa Fe is rewarding. Your recommendation means a lot to our team.
Oct 26, 2026 -
Jgspears1962 responded
Beware mullens auto group in checotah ok
Buyers beware! Dont deal with mullins auto group in checotah ok! My son inlaw worked there as a salesman untill today! My wife and i bought a car from them yesterday and paid cash! Son inlaw was not not working! We dealt with brian pritchard, the owner! I made a 2300 offer on a used trade in he was trying to sell for 2500! He accepted the offer! Told his sales guy to write the deal for 2300 and said in a joking manner he would charge the son inlaw the difference! So we completed the transaction! Paid the 2300 cash! And did not notice the saleseman put the 200 difference on our contract as a ballance due! We went through the salesman! Then the final paperwork reveiwed by finance guy were we paid the agreed upon price in cash! We then left the dealership beleiving the transaction is over! Son inlaw went to work today and while at work the gm brian asked if he was going to pay the 200 that he knew nothing about for the car deal! When my daughter asked him why they werent notified that they were going to charge them the xtra 200 on the car deal brian blew up on him cussing him! Told him he was fired and to get his stuff and leave! And wanted us to bring the car back that we already paid for in cash the previouse day! Minus the 200 that was snuck in that we werent aware of! My wife was in the parkinlot and knew nothing about what was going on here! My wife gave brian pritchard the owner the final 200 that we werent made aware of the day before! He refused to take it! Had his employees surrounding my wifes car not allowing her to leave! They called checotah PD and falsley reported my wife was trying to steal a vehicle! And brian threatened to have her arrested for vehicle theft if she drove off in a vehicle that we paid for and had contract and receipts the day before! Checotah PD showed up and did the right thing! They witnessed us giving brian the 200 cash that he claimed we owed after the soninlaw questioned why he was not informed in the first place! Brian pritchard fired the soninlaw for nothing outa of a shear fit! And was insistantly trying to take the car back that we already paid for! We went to checotah PD to file a report for the false police call accusing my wife of trying to steal the car! Were atleast 6 officers responded at high speeds to a crime that was not being commited! My wife was threatened and intimidated and in great fear for her safety while being surrounded by the dealership employees threatening her! We left the dealership with the car we paid for after showing checotah PD the proof of the purchase! Then when we got home a brown repo truck showed up at my house trying to repo the vehicle that again! We already paid cash in full for! All because lil brian was mad cuz the daughter told him it was shaddy for him to sneak that 200 in! Then try to extort it from the soninlaw! After showing the repo drivers the contract and receipts that this vehicle was paid in full! And all documentation proved it! They said sorry! They would not repo it! That the dealership gave them false information! This guy brian is a class A jerk! And a liar! And fired the soninlaw for no reason! DONT DO BUISNESS WITH THESE CLOWNS!
Oct 26, 2026 -
Jgspears1962 responded
Beware mullens auto group in checotah ok
Buyers beware! Dont deal with mullins auto group in checotah ok! My son inlaw worked there as a salesman untill today! My wife and i bought a car from them yesterday and paid cash! Son inlaw was not not working! We dealt with brian pritchard, the owner! I made a 2300 offer on a used trade in he was trying to sell for 2500! He accepted the offer! Told his sales guy to write the deal for 2300 and said in a joking manner he would charge the son inlaw the difference! So we completed the transaction! Paid the 2300 cash! And did not notice the saleseman put the 200 difference on our contract as a ballance due! We went through the salesman! Then the final paperwork reveiwed by finance guy were we paid the agreed upon price in cash! We then left the dealership beleiving the transaction is over! Son inlaw went to work today and while at work the gm brian asked if he was going to pay the 200 that he knew nothing about for the car deal! When my daughter asked him why they werent notified that they were going to charge them the xtra 200 on the car deal brian blew up on him cussing him! Told him he was fired and to get his stuff and leave! And wanted us to bring the car back that we already paid for in cash the previouse day! Minus the 200 that was snuck in that we werent aware of! My wife was in the parkinlot and knew nothing about what was going on here! My wife gave brian pritchard the owner the final 200 that we werent made aware of the day before! He refused to take it! Had his employees surrounding my wifes car not allowing her to leave! They called checotah PD and falsley reported my wife was trying to steal a vehicle! And brian threatened to have her arrested for vehicle theft if she drove off in a vehicle that we paid for and had contract and receipts the day before! Checotah PD showed up and did the right thing! They witnessed us giving brian the 200 cash that he claimed we owed after the soninlaw questioned why he was not informed in the first place! Brian pritchard fired the soninlaw for nothing outa of a shear fit! And was insistantly trying to take the car back that we already paid for! We went to checotah PD to file a report for the false police call accusing my wife of trying to steal the car! Were atleast 6 officers responded at high speeds to a crime that was not being commited! My wife was threatened and intimidated and in great fear for her safety while being surrounded by the dealership employees threatening her! We left the dealership with the car we paid for after showing checotah PD the proof of the purchase! Then when we got home a brown repo truck showed up at my house trying to repo the vehicle that again! We already paid cash in full for! All because lil brian was mad cuz the daughter told him it was shaddy for him to sneak that 200 in! Then try to extort it from the soninlaw! After showing the repo drivers the contract and receipts that this vehicle was paid in full! And all documentation proved it! They said sorry! They would not repo it! That the dealership gave them false information! This guy brian is a class A jerk! And a liar! And fired the soninlaw for no reason! DONT DO BUISNESS WITH THESE CLOWNS!
I Had a great experience today.
Very welcoming. Great price! Leaving today in my new vehicle! Thanks!!
Very welcoming. Great price! Leaving today in my new vehicle! Thanks!!
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by Donnaspears71
Oct 21, 2026 -
Mullens Chevrolet responded
Thanks so much for the five-star rating and your kind words. We’re glad your purchase of the used Santa Fe felt welcoming and affordable.
We had a great experience today, purchased a new truck.
Highly recommend, we are not from here so the environment was very welcoming. Highly recommend. I will be back!!
Highly recommend, we are not from here so the environment was very welcoming. Highly recommend. I will be back!!
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by mirandapanda12126
Oct 21, 2026 -
Mullens Chevrolet responded
Your note about our welcoming environment is wonderful to read. We’re happy the purchase of your Ford F-150 felt seamless. We’re honored by your recommendation and look forward to welcoming you back.
My experience today was nothing but great.
Drove all the way from Arkansas. Highly recommended. Thank you Ryan, John, Todd Tommy and Brian!!!
Drove all the way from Arkansas. Highly recommended. Thank you Ryan, John, Todd Tommy and Brian!!!
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by jorge0204vargas
Oct 21, 2026 -
Mullens Chevrolet responded
We’re glad you made the drive from Arkansas to purchase your Ford F-150. Your recommendation and kind words about Brian, Ryan, John, Todd and Tom mean a lot to our team.
My visit today was amazing.
Ryan and John answered all my questions and I got me a nice pickup today. Thanks guys.
Ryan and John answered all my questions and I got me a nice pickup today. Thanks guys.
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by cluehashorses
Oct 14, 2026 -
Mullens Chevrolet responded
Knowing that your visit was amazing means a lot to our team. Ryan and John are pleased they could answer all your questions and help you drive home in your Ram 2500.
Todays exsperience was great JOHN answered all.
my questions amd got the payment I wanted and he even helped with insnsurance and Ryqn came in amd helped me with all the techy stuff. Thank you guys
my questions amd got the payment I wanted and he even helped with insnsurance and Ryqn came in amd helped me with all the techy stuff. Thank you guys a Ton!! And Todd!!!
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by Ellisterry492
Oct 13, 2026 -
Mullens Chevrolet responded
Your feedback about John guiding you through payment and insurance showcases our dedication to clear support. We’re pleased that Ryan could walk you through the tech features and that Todd stepped in to help, too. Thank you for trusting our team with your used Ram 1500 and for the five-star rating.
This dealership was honest and very helpful.
I really enjoyed my experience with them. Thank you for great customer service and great experience.
Keith J
I really enjoyed my experience with them. Thank you for great customer service and great experience.
Keith J
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by Jordankeith84
Oct 10, 2026 -
Mullens Chevrolet responded
Knowing our honesty and helpfulness met your needs is rewarding to our team. We’re glad purchasing your new Corvette was enjoyable and that our team could assist you.