John Madsen

They sold me a car with many issues. They called it a wholesale deal but never took one dollar off. The price charged me a document fee. I don’t know how that could be a wholesale deal. They called it a wholesale deal but never took one dollar off. The price charged me a document fee. I don’t know how that could be a wholesale deal. Just because they sold it to us that’s a dealership makes it a wholesale deal. There was so many issues with this car that the customer did not want to purchase it anymore that we were buying for we were not buying it for ourselves. The dealership knew this cause they talked to the customer themselves. The sales guy did not wanna call me back did not want to handle it. Finally after day four of writing some bad messages to him he finally called me and that’s what he said. It was a wholesale deal. Worst experience I will actually be leaving a review today More

by JOEL68 Verified Customer Verified Customer

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Very convenient, polite and quick service . Tony listens to concerns and provides good service. Easy transaction. Tony listens to concerns and provides good service. Easy transaction. More

by OGLEWG Verified Customer Verified Customer

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The staff at the dealership are top notch and wouldn't think of taking my car anywhere else for service!! Thank you for the always great service! think of taking my car anywhere else for service!! Thank you for the always great service! More

by Emily Verified Customer Verified Customer

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Outstanding quality service Been dealing with Scott Grove and Tony for decades , high quality human beings ! Purchased 3 autos here Tony in service is phenomenal, please retain him ! Grove and Tony for decades , high quality human beings ! Purchased 3 autos here Tony in service is phenomenal, please retain him ! More

by F.GUIGLIO Verified Customer Verified Customer

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They took care of me quickly, professionally & honestly. The work that was done was finished in about 40 minutes which was good. The work that was done was finished in about 40 minutes which was good. More

by PBUDNIK Verified Customer Verified Customer

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Great dealership with friendly, helpful advisors and staff; very clean and comfortable waiting area; service is done quickly staff; very clean and comfortable waiting area; service is done quickly More

by AMKSIDE Verified Customer Verified Customer

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Always friendly and easy to work with. I dropped my car off for a repair and they fixed it in a timely manner. I dropped my car off for a repair and they fixed it in a timely manner. More

by KSCRIVENYOUNG Verified Customer Verified Customer

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Excellent service thru the service department. Keep up great customer service .. thank you very much Keep up great customer service .. thank you very much More

by JUJUBEE3457 Verified Customer Verified Customer

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They had me in & out super fast. Customer service is excellent. Overall, I was very happy with the service. Customer service is excellent. Overall, I was very happy with the service. More

by WHITTHOMPSON Verified Customer Verified Customer

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Excellent service. Service was timely and professional. Great job all around. Would definitely recommend the aurora il dealership to friends Service was timely and professional. Great job all around. Would definitely recommend the aurora il dealership to friends More

by Brian Verified Customer Verified Customer

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