John Reilly

The sales team was a pleasure to work with, very courteous and attentive and answered all my questions. No sales pressure, instead they were very interested in getting me the features I wanted in t courteous and attentive and answered all my questions. No sales pressure, instead they were very interested in getting me the features I wanted in the new truck.. A very positive buying experience! More

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Well let me tell that jack Schmitt took the Grinch out of my Christmas. I bought used truck from them a month ago. With two weeks of owning it I had moon roof issue. Nothing that the dealership or I could se my Christmas. I bought used truck from them a month ago. With two weeks of owning it I had moon roof issue. Nothing that the dealership or I could see ahead of time. I thought great another used car that I am going to take it the shorts on. I called Amanda Jackson and she worked with her new car manager Alex. They also worked with Jr the used car sales manager and had me bring it in. Let me tell you this no ordinary dealership they made my heart grow three times for this dealership. They are doing everything to make this right. If you want to feel like you are dealing with good honest people go to Jack Schmitt Ford. These guys are amazing people. See Amanda Jackson she will take care of you no hassles. Her managers Alex and JR are good solid people as well. Thanks again for making believe in a dealership again! More

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Alex Garcia and Gary the finance guy at Tri-Ford in Collinsville did a great job for me. Collinsville did a great job for me. More

by WOLFLADY2926 Verified Customer Verified Customer

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The Ford dealership in Collinsville, IL is always so pleasant to work with. They accommodate to fit your schedule and always call before performing a service that may be needed. They always take care of pleasant to work with. They accommodate to fit your schedule and always call before performing a service that may be needed. They always take care of me. More

by Lauren Witte Verified Customer Verified Customer

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Jack Schmidt Ford made ordering & purchasing a vehicle both easy & efficient. The service was great from order through delivery! both easy & efficient. The service was great from order through delivery! More

by STACEYWELLEN Verified Customer Verified Customer

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Nick K. our salesman was fantastic! He was warm and accommodating. We started feeling uncomfortable when we were dealing with the finance manager. Since w our salesman was fantastic! He was warm and accommodating. We started feeling uncomfortable when we were dealing with the finance manager. Since we had all of our accounts frozen, it took time to work through each institution he was checking for the best finance rate. When the papers were signed and it came to the portion of selling us the extended warranty was when he became rude and it was like a ice curtain had dropped in the room. I will never deal with him again. More

by THERESA.CRONOVICH Verified Customer Verified Customer

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Very fair staff, friendly and patient. The staff was professional and welcoming. I highly recommend this dealership. professional and welcoming. I highly recommend this dealership. More

by JOSEA Verified Customer Verified Customer

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I was very pleased with the entire process of buying my truck. Black was upfront and treated me professionally. No games and gimmicks Much appreciated Rich Jachino Springfied ILL truck. Black was upfront and treated me professionally. No games and gimmicks Much appreciated Rich Jachino Springfied ILL More

by RICHJAKINO Verified Customer Verified Customer

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We had a very good experience purchasing our Ford Edge. Sales lady, Jessica was very helpful and super pleasant to deal with. Sales manager John worked hard to meet our needs and we felt no pressure at a Sales lady, Jessica was very helpful and super pleasant to deal with. Sales manager John worked hard to meet our needs and we felt no pressure at all. This was the best buying experience ever. More

by DENNIS_GOODE Verified Customer Verified Customer

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Great people and easy to work with. Very knowledgeable and friendly. Really take care of you. and friendly. Really take care of you. More

by MRKRNS Verified Customer Verified Customer

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