John Savenelli
John Savenelli at Ocean Honda of Milford

John Savenelli

Service Advisor

Ocean Honda of Milford

750 Bridgeport Ave.
Milford, CT 06460

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4.5
12 Reviews
4.5

12 Reviews

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12 Reviews of John Savenelli

September 16, 2026

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Employee Rating

Overall the experience was good the wait time seems a little long but the job gets done the appointment availability are good More

by abizled1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Rivera

Sep 23, 2026

Ocean Honda of Milford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bryan Bondoc General Manager bryan.bondoc@vagmgt.com

September 13, 2026

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The service advisor John is exceptional professional. The service was good and the place is neat. Nice work. More

by EYCHEN88
Service Price Transparency
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Recommend Dealer
Yes
Sep 13, 2026

Ocean Honda of Milford responded

Knowing your praise of John’s professionalism means a lot to our service team. It’s rewarding to hear that your CR-V Hybrid received quality care in a clean and welcoming environment. Lou DeFranco General Manager lou.defranco@oceanhonda.com

September 12, 2026

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Service center was great , they did exactly the work I requested. I like the complimentary water and snacks. The waiting room was kind of dingy, wouldn't hurt to hang some stuff on the walls instead of s More

by thadden94
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 23, 2026

Ocean Honda of Milford responded

Thank you for your feedback! We're glad to hear the service team completed the work as requested and that you enjoyed the complimentary refreshments. We also appreciate your suggestions regarding the waiting area, signage, and facility maintenance, and we'll share them with our team as we continue working to improve the customer experience. Bryan Bondoc General Manager bryan.bondoc@vagmgt.com

September 12, 2026

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the staff was very helpful, they had my car fixed in no time. would recommend any honda owner to visit for any issues. More

by LUIS.J.IRIZARRY
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Recommend Dealer
Yes

Other Employees Tagged: Mike Rivera

Sep 12, 2026

Ocean Honda of Milford responded

We’re glad our team was able to help and fix your Honda Civic so quickly. Hearing that you’d recommend us to other Honda owners means a lot to our service team. Lou DeFranco General Manager lou.defranco@oceanhonda.com

September 11, 2026

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Excellent. It is a good job. The advisor was well knowledgeable and knows what he is doing. Great job. More

by FELRIT7
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 11, 2026

Ocean Honda of Milford responded

Your recognition of our advisor’s expertise shows how our service department focuses on skilled care. Hearing that the service on your Honda Accord met your expectations means a lot to our service team. Lou DeFranco General Manager lou.defranco@oceanhonda.com

September 02, 2026

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They stick to their word and are capable of fixing the problems you face. Will be returning with any issues I have More

by DAVISTREVOR19
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Recommend Dealer
Yes
Sep 03, 2026

Ocean Honda of Milford responded

Hearing that you feel we stick to our word and effectively resolve issues on your Honda Accord is rewarding. We look forward to assisting you again whenever you need us. Lou DeFranco General Manager lou.defranco@oceanhonda.com

August 28, 2026

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I expected little more from them but they were okay I have been other dealerships before and they were more better than this dealership I was expecting to be better than them but it was okay More

by Ct082
Recommend Dealer
Yes

Other Employees Tagged: John Savenelli

Aug 28, 2026

Ocean Honda of Milford responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Lou DeFranco General Manager lou.defranco@oceanhonda.com

August 23, 2026

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Employee Rating

Routine maintenance Service is always very friendly as is the parts department I have been a customer For many years More

by DANAROSESALERNO
Recommend Dealer
Yes

Other Employees Tagged: John Savenelli

Aug 23, 2026

Ocean Honda of Milford responded

Thanks for trusting our service and parts teams with your Honda CR-V’s routine maintenance. Hearing that you’ve relied on us for many years means a lot to our service department. Lou DeFranco General Manager lou.defranco@oceanhonda.com

August 21, 2026

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Sales dept is great versus the service department. Sales may be the bread and butter, however, service creates customer loyalty and longevity More

by Dede6677
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Keith Knuffke , Brian, 5 stars. Angel in service, 5 stars. Joe Riccio, 0 stars. Mike Rivera, 0 stars.

Aug 24, 2026

Ocean Honda of Milford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Lou DeFranco General Manager lou.defranco@oceanhonda.com

August 20, 2026

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I wasn’t waiting long, and John went over everything my vehicle needed. His recommendations didn’t feel like an upsell, and he kept me informed about what I need now versus what I’ll need in the future. More

by tjman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rivera , Joe R

Aug 20, 2026

Ocean Honda of Milford responded

Hearing that John’s recommendations didn’t feel like an upsell means a lot to our service department. We’re glad you weren’t waiting long and that you feel prepared for your Honda CR-V’s upcoming maintenance needs. Lou DeFranco General Manager lou.defranco@oceanhonda.com

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