John Sherman

Very courteous and respectful from beginning to end of the service appointment. Maintenance completed in a timely manner. Great job. the service appointment. Maintenance completed in a timely manner. Great job. More

by mlee1206 Verified Customer Verified Customer

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Dealer staff and service staff friendly helpful and transparent. Knowledgeable and customer focused. I have had no real issues with them, I have also not purchased a vehicle directly through this south transparent. Knowledgeable and customer focused. I have had no real issues with them, I have also not purchased a vehicle directly through this southern location. Possible I will in the future all in all decent and friendly nothing amazing. Acceptable More

by mitchellshon Verified Customer Verified Customer

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John Sherman, service advisor was very professional and helpful with my car Service to make sure my car is stay safe on the road helpful with my car Service to make sure my car is stay safe on the road More

by Dominiquelee1993 Verified Customer Verified Customer

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John is always very helpful and reaches out with any concerns or questions. Courteous and professional. concerns or questions. Courteous and professional. More

by DMETTLER1 Verified Customer Verified Customer

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Service department is on a downward slide. Repair requested was completed but other parts were cosmetically damaged in the process and other systems inoperative after initial repair. Made co Repair requested was completed but other parts were cosmetically damaged in the process and other systems inoperative after initial repair. Made complaint and left vehicle for dealer to rectify. Was notified vehicle was complete for a second time. The cosmetic repairs were outsourced and done horribly making the damage more noticeable. Parts were also now broken and figment was poor. Complaint made and the service advisor argued over his misspoken words. Requested to speak with a manager and never was contacted. Vehicle left for a 3 opportunity to repair and was left in the dark for days about the status or next steps. I had to call and request an update. Repair completed successfully on the 3rd attempt. More

by Science Verified Customer Verified Customer

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Quick and thorough service. The technician explained what needed to be done and offered additional services. The technician explained what needed to be done and offered additional services. More

by jesse.evans05 Verified Customer Verified Customer

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Great customer service, they look over my truck to see what it need to be updated on my maintenance on my truck what it need to be updated on my maintenance on my truck More

by jjerryva20 Verified Customer Verified Customer

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After 1000$ check engine light is still on, same trouble code on. I cant remote start my truck because of it. Long wait time for vehicle, 6 days for a simple fuel module. code on. I cant remote start my truck because of it. Long wait time for vehicle, 6 days for a simple fuel module. More

by ANKANGIESER Verified Customer Verified Customer

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John is always professional and honest! He explains in detail and never pushes to get the unnecessary things done. He explains in detail and never pushes to get the unnecessary things done. More

by mwevanssr3 Verified Customer Verified Customer

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Since the change from Priority to Southern there's been some changes so far I haven't had anything major happen. I am concerned when I got my oil changed done prior to this service there was a message on m some changes so far I haven't had anything major happen. I am concerned when I got my oil changed done prior to this service there was a message on my paperwork stating that if I didn't get all recommended maintenance performed at that dealership that I could lose that. That is not what's in my contract when I signed it just stated that I had to get the oil changes in state inspection done at that dealership. So we'll see how it goes More

by donniey1 Verified Customer Verified Customer

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