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John Skopetos
John Skopetos | Page 46
Service Advisor
Genesis of Englewood powered by Benzel-Busch
25 Grand Ave
Englewood, NJ 07631
473 Reviews
473 Reviews
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473 Reviews of John Skopetos
August 01, 2024
1) I'm very satisfied with the Customer Service I have received at Genesis of Englewood. But... 2) I'm not satisfied with the quality of work performed on this recent service visit. I brought the car received at Genesis of Englewood. But... 2) I'm not satisfied with the quality of work performed on this recent service visit. I brought the car in for warranty repair. 2nd time the smokey chrome trim had to replaced, it was also 'polished twice' by dealerships' (waste of time proccess) on this 2 year old Dealer Cert car. I paid a lot of money for this car. The quality issues I have experienced with the Genesis brand are the worst I have seen in any brand. This is counting the 35 some cars, SUV's and trucks I have owned in the past 53 years: Audi, BMW, Cadillac, Chevy, Chrysler, Dodge, Lincoln, MGB and Porsche. The front brakes were repaired 5 times in the 1st year of ownership. the The brakes pulse after they warm up on the highway. Chrome trim polished twice and replaced twice. These components are not 'rocket science. On this last visit the driver's door chrome trim was replaced however it sticks out on its leading edge adjacent compared to the passenger side. The inner door panel is not properly attached; its not hung flush on the top; I found a door panel securing component rolling around on the floor (not the cause of panel not being properly attached). And there is a deep scratch in the paint on the door at the leading edge of the chrome trim. And now there is a loud whistle (wind noise) coming from the driver's side window when you go over 40 mph. At this juncture I would never recommend buying a Genesis, especially since most dealers will not service this car! I just want Englewood to fix what they broke. Thank you. More
by CharlesG
Verified Customer
August 01, 2024
Everything was first class. From the person who greeted us in the parking lot to Neysha who got us settled to the clean and comfortable waiting area to the video from the techni From the person who greeted us in the parking lot to Neysha who got us settled to the clean and comfortable waiting area to the video from the technician to the washing of the car everything was really nice. More
by michelekatz
Other Employees Tagged: Neysha Ortiz
August 01, 2024
John is an excellent service representative. He kept me informed throughout the repair process and demonstrated a true commitment to ensuring my satisfaction with the repair which meant a lot t He kept me informed throughout the repair process and demonstrated a true commitment to ensuring my satisfaction with the repair which meant a lot to me. More
by Peds1
Other Employees Tagged: Neysha Ortiz
July 31, 2024
Genesis of Englewood has been responsive and easy to deal with. I’m happy with the level service provided and their willingness to me happy as a customer. with. I’m happy with the level service provided and their willingness to me happy as a customer. More
by DVERBA0
Other Employees Tagged: Kelly McNichol , Neysha Ortiz, Matthew Paparazzo
July 27, 2024
Excellent valet service . .very patient..thank you ..My Gv80 is up next ..I live close to New Brunswick Genesis but prefer Englewood service .very patient..thank you ..My Gv80 is up next ..I live close to New Brunswick Genesis but prefer Englewood service More
by ROZEENA2K
Other Employees Tagged: Kelly McNichol , Neysha Ortiz
July 26, 2024
Loaner car provided and the my time there was efficient. They helped diagnose the car and found the source of the noise I mentioned to them. The car was taken to car wash after the service. They helped diagnose the car and found the source of the noise I mentioned to them. The car was taken to car wash after the service. More
by HAMID.JAFARNEJAD
Other Employees Tagged: Neysha Ortiz
July 25, 2024
Overall, I am a satisfied customer. I really liked the service and staff at Englewood Genesis. I really liked the service and staff at Englewood Genesis. More
by Jordan4lyfe
Other Employees Tagged: Kelly McNichol , Neysha Ortiz
