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John Thompson
John Thompson at Montrose Kia

John Thompson

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Montrose Kia

5033 Detroit Rd
Sheffield, OH 44054

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4.4
47 Reviews
4.4

47 Reviews

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47 Reviews of John Thompson

December 22, 2025

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Employee Rating

Quick friendly service. Also, I wasn’t pressed after the appointment to schedule a service visit. I was given a list of possible issues and told to call and schedule not pr More

by mightyjoe27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 22, 2025

Montrose Kia responded

Thanks for sharing your thoughts about your experience with Montrose Kia. We appreciate your business and hope to see you again soon! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

December 15, 2025

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Employee Rating

They were fantastic as always. Always feel safe after they work on my car. Keep up the good work More

by COUNTRYCPLE68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 15, 2025

Montrose Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Montrose Kia. We look forward to having you as one of our valued customers for many more years to come! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

December 10, 2025

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Employee Rating

Very friendly attitude. Stefanie in service was excellent. Thank you Will refer Montrose Kia to.freinds and family. More

by HTS40500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Forest Daniels

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Dec 10, 2025

Montrose Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Montrose Kia. We look forward to having you as one of our valued customers for many more years to come! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

November 21, 2025

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Employee Rating

I went in for an oil change and tire rotation. It was supposed to be a special but when I went to pay, it was not only not on special but I had to pay full price for everything. And being a vetera More

by HESCHOSENME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 27, 2025

Montrose Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

November 20, 2025

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Employee Rating

Ray was a huge help getting my oil change and tire rotation done. Greatly appreciate it!! More

by KARNOLD5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Forest Daniels, Lance Blanton, Bill Reichert, Vinny Maculaitis , Ray

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Nov 20, 2025

Montrose Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

November 15, 2025

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Montrose Kia is a great place to go to get a new car! They weighed out my options and was determined to get me in the car I wanted and best fits my needs! Ask for Elie, he was so professional, kind, & ve More

by demoresttlvelazquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lance Blanton, Bill Reichert , Elie was my sales man! I give him 5 stars!

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Nov 15, 2025

Montrose Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

November 07, 2025

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Employee Rating

I’ve bought several cars from this dealership. I have always been pleased with their attention to service and doing the service in a timely manner. More

by kjkoch62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Forest Daniels

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Nov 07, 2025

Montrose Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

November 03, 2025

Dealership Rating
Employee Rating

Wonderful staff. . ease of making appointment... fair time wait for service to be done... no surprises.. could be more economical.. vance tries to work with you.. love More

by DFORBUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Forest Daniels, Lance Blanton, Bill Reichert, Vinny Maculaitis

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Nov 04, 2025

Montrose Kia responded

Thanks for sharing your thoughts about your experience with Montrose Kia. We appreciate your business and hope to see you again soon! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

November 02, 2025

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Employee Rating

We had an emergency tire repair need and they took care of it immediately. Friendly and understood our urgency. More

by 1BZDAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Entire service dept was top notch

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Nov 02, 2025

Montrose Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Montrose Kia to be a positive one. Please don't hesitate to reach out if you need anything else. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

October 23, 2025

Dealership Rating
Employee Rating

Very helpful and considerate of my situation. Got right to work on mt Kia. And was very important to my situation More

by RADELUCA70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Forest Daniels

Report | Print
Oct 23, 2025

Montrose Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Montrose Kia, we look forward to having you as a valued customer for many years to come! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

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