John Thompson
John Thompson at Montrose Kia

John Thompson

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Montrose Kia

5033 Detroit Rd
Sheffield, OH 44054

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4.6
84 Reviews
4.6

84 Reviews

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84 Reviews of John Thompson

September 09, 2026

Dealership Rating
Employee Rating

Everyone was kind and helpful. Tom was very nice and patient. My concerns were addressed thoroughly. More

by burnsworthjoan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2026

Montrose Kia responded

Knowing that you felt our team was kind, patient, and thorough means a lot to us. We’re delighted your purchase of the new Kia K4 went smoothly and that your concerns were fully addressed. And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

September 04, 2026

Dealership Rating
Employee Rating

Had my engine replaced under warranty that was good. ..but felt not enough running it was done...engine light came on as soon as I got on I90....and code 420 catalytic converter...since I was previously More

by BROTHERICK420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 27, 2026

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No issues at my oil change. The renovations are very nice. It's a clean and bright space with multiple options of areas to wait. More

by TGILLAND65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2026

Montrose Kia responded

Your comments about our bright, renovated space and multiple waiting areas highlight our focus on comfort. Hearing that your oil change went smoothly means a lot to our service department. And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

August 21, 2026

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Employee Rating

Convenient and courteous. Everyone i encountered was great. Took a look at my brakes for no charge. More

by luke6906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Blanton

Aug 21, 2026

Montrose Kia responded

Your mention of our complimentary brake inspection during service on your Forte shows how our service department prioritizes your safety. We’re glad your visit felt convenient and courteous, and hearing you found every interaction great means a lot to us. And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

August 08, 2026

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Employee Rating

He was so great! I loved working with him originally and he was so nice about helping me out even after our transaction. Highly recommend! More

by smsweatt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Forest Daniels, Lance Blanton, Bill Reichert , Jeremiah Lee

Aug 08, 2026

Montrose Kia responded

Knowing you enjoyed working with our team during your new Kia K4 purchase and that we could continue helping you afterward means a lot to us. Thank you for recommending our dealership. And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

August 07, 2026

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Employee Rating

The process of buying a car was efficient, and the individuals involved from the sales person to the finance person, to everyone else at the dealership, were helpful and courteous. Everyone went out o More

by Chuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 07, 2026

Montrose Kia responded

We’re glad the purchase of your new Kia Niro felt seamless and comfortable. Knowing you found our team’s support helpful and courteous means a lot to us. Enjoy your new Niro and safe travels! And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

August 07, 2026

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Employee Rating

I had to wait about five days before they were able to look at my car, but once they did, they were honest with me and let me know it was beyond repair. What really stood out was that they didn’t just More

by TANACBLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Miller

Aug 07, 2026

Montrose Kia responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

July 31, 2026

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Employee Rating

Always very satisfied with the help and service at Montrose. This is our third vehicle from there. More

by koons01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Forest Daniels

Jul 31, 2026

Montrose Kia responded

We’re thrilled to hear you’re consistently pleased with our service. Thank you for trusting us with your Kia Carnival Hybrid and choosing us for your third vehicle. We look forward to assisting you again. And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

July 28, 2026

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Employee Rating

Great customer service. Everyone that works at this dealership treats you like you’re the most important customer in the world. More

by wepapas300
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Reichert

Jul 28, 2026

Montrose Kia responded

Hearing that our staff made you feel like a top priority when you drove off in your new Kia Telluride is fantastic. Thank you for the perfect rating and for trusting us with your purchase. And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

July 01, 2026

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Employee Rating

The dealership provided excellent customer service everyone was pleasant, accommodating. I didn't feel rushed or pressured especially the sales person that helped me Paul Pay. He was tremendous!! Real More

by kathykrugman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Pay (5 stars)

Jul 01, 2026

Montrose Kia responded

It’s wonderful to know everyone on our team made you feel welcome and comfortable while selecting your new Seltos. We’re glad our sales and finance teams took the time to explain its features and the paperwork clearly, and that you felt supported even after driving off the lot. Thank you for choosing Kia and enjoy the journey ahead. And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

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