John Thompson

Went as expected and there was no issue or delay. So I was happy about it So I was happy about it More

by joetymo Verified Customer Verified Customer

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So this is a rare gem in the industry, in the automotive industry you usually have to find a balance of outstanding service and to be robbed blindly whilst feeling cheated or the absolute worst service for industry you usually have to find a balance of outstanding service and to be robbed blindly whilst feeling cheated or the absolute worst service for a reasonable price , this dealership stands alone in the face of that standard its obvious they care about their employees and standard of service and you can see that bleed through the culture all the way to the customer , Raymond was such a great guy he literally never made me feel anything other than welcome and he genuinely cared about helping me and resolving my issues as fast and as convenient as possible for me the word stellar falls short to describe my experience here kudos , if i had to describe the service here i would say its worthy of recognition for the royal treatment they offer and having great reasonable prices is unbelievable comparative to industry norms More

by MALIKMAADAT Verified Customer Verified Customer

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Totally incompetent, complete nightmare of a dealership. They had my car for 4 days only to tell me there was no problem and then try to charge me a fee for doing nothing despite the door still not working. They had my car for 4 days only to tell me there was no problem and then try to charge me a fee for doing nothing despite the door still not working. Then I had to bring it back, the master tech came out and told everyone they were idiots because they were testing the door on an incline and not a level surface and clearly the motor is shot, which is what I told them when I brought the car in the first time. Incredibly frustrated I left again, (now 5 separate trips in without a fixed vehicle). I got a call saying the vehicle was done, called back to confirm it was complete, then when I showed up to pickup the vehicle they hadn’t even worked on it yet and needed to order a part that is now taking 2 weeks to get. Instead of taking ownership, they tried to cover for each other and began to create a web of lies including one of the service texhs representing himself as the General Manager and telling me he doesn’t report to anyone and has no boss. While expressing my displeasure over the experience, the service tech who wasn’t even involved in the whole ordeal stood up, walked across the room, got in my face chest to chest and was attempting to engage in a physical altercation in the service bay, despite me saying 4 times loudly I was uncomfortable and he needed to back up. I had to leave to avoid getting assaulted. Don’t go there, period. More

by M.KUTNER1 Verified Customer Verified Customer

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The staff was knowledgeable to my service. They were very friendly.and understanding to ky meeds. They were very friendly.and understanding to ky meeds. More

by kevol0524@yahoo.com Verified Customer Verified Customer

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Absolutely amazing experience. Everyone was so beyond kind and welcoming! I felt extremely well taken care of and walked out with my dream car 😍🥰 Couldn’t have asked for a better Everyone was so beyond kind and welcoming! I felt extremely well taken care of and walked out with my dream car 😍🥰 Couldn’t have asked for a better experience and most importantly I felt like I could trust them! More

by SarahP Verified Customer Verified Customer

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اكتب هيك (أكثر من 15 كلمة وجاهزة): I took my car in for service and had a great experience. The staff was friendly, professional, and explained everything clearly. The service was quick and the car was ret service and had a great experience. The staff was friendly, professional, and explained everything clearly. The service was quick and the car was returned in excellent condition. I would definitely recommend this dealership to others. More

by ziadghalia1 Verified Customer Verified Customer

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They have always pointed me in the right direction. Never had a bad experience with them. Never had a bad experience with them. More

by michelle.lucente18 Verified Customer Verified Customer

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I had a nice experience overall and would recommend Montrose Kia and salesman Lee Martin. Montrose Kia and salesman Lee Martin. More

by holistichousekeepingllc Verified Customer Verified Customer

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I've neverhad any problems with dealership. I've been dealing with them for years. I've been dealing with them for years. More

by BHUNTER1915 Verified Customer Verified Customer

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I was a first time car buyer and was already over the car search process when I arrived at Montrose Kia. The team was respectful of my request to be left alone until I was ready to speak to someone when I f search process when I arrived at Montrose Kia. The team was respectful of my request to be left alone until I was ready to speak to someone when I found the used car I loved (unlike some dealerships where I walked out because that request was apparently too much). 10/10 experience, whenever it'll be time for my next car, I know I'll be starting out at this dealership again! More

by mk Verified Customer Verified Customer

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