John Thompson
John Thompson at Montrose Kia

John Thompson

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Montrose Kia

5033 Detroit Rd
Sheffield, OH 44054

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4.4
32 Reviews
4.4

32 Reviews

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32 Reviews of John Thompson

October 09, 2025

Dealership Rating
Employee Rating

This Dealership is Nice and the People are Helpful and Respectful the service is great and the bathrooms are always clean, and they have the best coffee in town,now,looking forward to my free cleaning. More

by donna41362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Forest Daniels, Lance Blanton, Bill Reichert, Vinny Maculaitis , Jennifer and Everyone i'm not good with names

Oct 09, 2025

Montrose Kia responded

Thanks for sharing your thoughts about your experience with Montrose Kia. We appreciate your business and hope to see you again soon! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

October 03, 2025

Dealership Rating
Employee Rating

I knew what I was going to do before I went to Montrose but they made it easy and timely. More

by kilgore052
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Reichert , Norman

Oct 03, 2025

Montrose Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Montrose Kia. And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

October 01, 2025

Dealership Rating
Employee Rating

Have always had poor service with you and will Never come back and will Never recommend you to anyone. More

by SABRINALANE520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 04, 2025

Montrose Kia responded

Thank you for providing this feedback, Sabrina, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

September 28, 2025

Dealership Rating
Employee Rating

Been with them for several years happy with my vehicle purchases, service was always good, gave input on whatever needed attention. Always available for questions. More

by RONALDKOZIURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Reichert , Not sure

Sep 28, 2025

Montrose Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Montrose Kia, we look forward to having you as a valued customer for many years to come! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

September 26, 2025

Dealership Rating
Employee Rating

Montrose Kia handled my problem very fast I was greeted with a genuine concern and they took the time to listen and understand. They really respected my time and preformed my repair faster then expected. More

by christophercampian
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 26, 2025

Montrose Kia responded

Thank you for your review, Christopher. We are glad to hear that our team was able to help, and we hope to see you again here at Montrose Kia! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

September 26, 2025

Dealership Rating
Employee Rating

Always very nice and professional and the new look is fabulous! I won’t take my car anywhere else More

by pamawad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2025

Montrose Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Montrose Kia. We look forward to having you as one of our valued customers for many more years to come! And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

September 21, 2025

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Employee Rating

great customer service and very nice and helpful. Also makes sure everyone is satisfied to the max. More

by savionnoble1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Blanton, Bill Reichert

Sep 21, 2025

Montrose Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Montrose Kia to be a positive one. Please don't hesitate to reach out if you need anything else. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

September 17, 2025

Dealership Rating
Employee Rating

I was not able to use the lounge for the entire three and a half hour wait due to no seats being available. I received a text that my service was done but continued to wait an additional 40 minutes after it More

by Muggle451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2025

Montrose Kia responded

Thank you for your feedback. We always aim for a 5-star experience, and we're sorry that we fell short here. Please don't hesitate to reach out if you would like to discuss your concerns in more detail. We appreciate your business and hope you will give us another opportunity to serve you. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

September 14, 2025

Dealership Rating
Employee Rating

Corey is the BEST :) All the other guys are willing to jump right in && help you w/ whatever it is that needs to be done!! I love this dealership, this is my 3rd KIA :)) More

by littlegus1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corey Logan

Sep 14, 2025

Montrose Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! And remember, You’ve got a friend at Montrose! Lance Blanton General Manager 440.934.6699 lblanton@gomontrose.com

September 13, 2025

Dealership Rating
Employee Rating

Great people to work with and they get work done in a timely matter. Love it. More

by ace61903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2025

Montrose Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Montrose Kia to be a positive one. Please don't hesitate to reach out if you need anything else. And remember, You’ve got a friend at Montrose! Fred Gawry Service Manager 440.934.6699 fgawry@gomontrose.com

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