John Utterback

The initial experience was good. The sales man was friendly the sales manager was very personable but after the sale was made everything was different. The first week I had the car t The sales man was friendly the sales manager was very personable but after the sale was made everything was different. The first week I had the car the bug guard in the front of the car detached while driving down the road. It was very concerning that it might come off and hit another vehicle. I called my sales person he sent very coldly sent me to the service center. They had me come in. While I was waiting for them to reattached the bug guard and my sales person came by and wouldn't speak to me. The sales manager came by and didn't ask me if everything was okay since I literally just bought a car from them. He stood in the lobby and told stories to the other sales people but no interest in speak with me as a customer in his service center. Aiden in the service center was great. Very personable and friendly but the sales team had my money and already moved on. I still don't have the information they are supposed to send me for their warranty program. They had me download the app but never sent me the information to login. I don't know what I was expecting but I really thought this family dealership would have more personable service than the big store but once they had my money they just moved on to the next sale. More

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John was awesome, as was Jacob they were both very knowledgeable! Thank y’all so much for everything!! knowledgeable! Thank y’all so much for everything!! More

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Excellent dealership and very nice salesman! He deserves a nice raise. Very professional and courteous! He deserves a nice raise. Very professional and courteous! More

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Great people, from entering the dealership , thru the sales process and the financing , everyone was great ! sales process and the financing , everyone was great ! More

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Was a great experience, worked hard to make our car buying work out for us. I strongly recommend them to my family and friends. Thank you so much love our new ride. buying work out for us. I strongly recommend them to my family and friends. Thank you so much love our new ride. More

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Great common sense help and processing. Very happy with the comfortable dealings we had. Da da da da da da Very happy with the comfortable dealings we had. Da da da da da da More

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First time buyers from Oakley Auto World, but this won't be our last purchase from them. Thank you John for a seamless process and fair negotiation. We highly recommend John and Oakley!! Thank you guys be our last purchase from them. Thank you John for a seamless process and fair negotiation. We highly recommend John and Oakley!! Thank you guys More

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Harlan was very friendly and amazing to work with! The rest of the staff at Oakley were very helpful and even after we were going to settle at a price, they went ahead and found a way to get it $50 ch The rest of the staff at Oakley were very helpful and even after we were going to settle at a price, they went ahead and found a way to get it $50 cheaper every month for us which is amazing. Very positive experience today. More

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Drove from Nebraska for this Jeep. I am very happy that I did. Outstanding customer service!! I am very happy that I did. Outstanding customer service!! More

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Harlan was very helpful with my purchase. Everyone was willing to help get the deal I wanted. Everyone was willing to help get the deal I wanted. More

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