John Varela
John Varela at Williamson Buick GMC

John Varela

Service Advisor

Williamson Buick GMC

7815 SW 104th St
Miami, FL 33156

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4.8
153 Reviews

Dealership Experience

10 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.8

153 Reviews

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153 Reviews of John Varela

May 31, 2025

Dealership Rating
Employee Rating

The staff is friendly, helpful and professional The process was smooth and efficient and I am really satisfied More

by Maryitbuch
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Jun 02, 2025

Williamson Buick GMC responded

We're so happy that you had a smooth and satisfying experience at our service department. Providing friendly, efficient service is our priority, and knowing that you felt well taken care of is incredibly rewarding.

May 23, 2025

Dealership Rating
Employee Rating

I was there 4 times and my car still had the same issue. Last time, they kept the car in the shop for 13 days and they did not touch the car. The manager Rolando lied to me on 2 occasions. John was very nic More

by MATEOMAYKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Erik Fernandez

May 23, 2025

Williamson Buick GMC responded

We’re sorry to hear about your experience, Mateo. That’s not the level of service we aim to provide, and we appreciate your feedback. Please reach out to us so we can address your concerns and work towards a resolution.

May 23, 2025

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Employee Rating

They are incompetent at best. Their manager Rolando is very dishonest and does not take interest in poor work. More

by MATEOMAYKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Erik Fernandez, Rolando Pardo

May 23, 2025

Williamson Buick GMC responded

We’re sorry to hear about your experience, Mateo. That’s not the level of service we aim to provide, and we appreciate your feedback. Please reach out to us so we can address your concerns and work towards a resolution. You may contact me at your earliest convenience at janelysp@wagmiami.com.

May 23, 2025

MATEOMAYKEL responded

I was there 5 time and my experience was always of a complete disregard for clients.

May 17, 2025

Dealership Rating
Employee Rating

Tony is great. Everyone is very helpful. Every time I go everything is resolved quickly. More

by mariagonzo1157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez

May 19, 2025

Williamson Buick GMC responded

Thank you for your positive review, Maria. We're delighted that Tony and the team consistently provide such efficient and helpful service. We look forward to assisting you again!

May 07, 2025

Dealership Rating
Employee Rating

John was great, service was fast, and overall very accommodating and thorough. No complaints at all. More

by MCUERVOJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Williamson Buick GMC responded

Thank you for your wonderful feedback. We're delighted to hear that John provided excellent service and that your experience was smooth and accommodating. We appreciate your support!

April 26, 2025

Dealership Rating
Employee Rating

John efficiently wrote up the ticket. The technician must have acted immediately on the service warranty request. Car was ready a few hours later More

by AVELINOG
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Apr 28, 2025

Williamson Buick GMC responded

Thank you for sharing your experience! We're glad to hear that John and our technician provided prompt and efficient service, ensuring a quick turnaround for your vehicle. Your feedback is truly appreciated!

March 29, 2025

Dealership Rating
Employee Rating

John was highly efficient in addressing my service concerns and guided me through the process, providing me with much-needed peace of mind. More

by NATASHALACAYO
Recommend Dealer
Yes

Other Employees Tagged: John Varela

Apr 03, 2025

Williamson Buick GMC responded

It was our pleasure to assist you—thank you for sharing your positive experience!

March 22, 2025

Dealership Rating
Employee Rating

Great adviser and they keep you aware of what's going on with your vehicle. More

by ROBFEN71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Williamson Buick GMC responded

Your feedback means the world to us; thank you for choosing our dealership!

February 28, 2025

Dealership Rating
Employee Rating

John was professional and knowledgeable! ! Great service on my XT5 by Williamson Cadillac!! I will defintely continue to service my vehicle here!! More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 25, 2025

Dealership Rating
Employee Rating

Buen trato y trabajo de john recomendado 100% ,100%,100%,100%,100%,100%,100%,100% More

by drumlin-nana.0k
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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