John Vasquez | Page 4

This is frustrating. I never took my van in for service. Even Car Fax thinks I did. I have an appointment on the 13th. It is for a recall and some other warranty fixe I never took my van in for service. Even Car Fax thinks I did. I have an appointment on the 13th. It is for a recall and some other warranty fixes. I received an email wanting me to come in and pick up the parts I ordered???? I called the dealership and they told me not to worry about it. I hope I still have my appointment. More

by garytbmx Verified Customer Verified Customer

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La atención tanto de John Vázquez como la de Martín fueron excelentes, la intención de ellos fue tratar de encontrar el mejor vehículo para mi, lamentablemente no pude llevarme un ram 1500 nuevo, mi op fueron excelentes, la intención de ellos fue tratar de encontrar el mejor vehículo para mi, lamentablemente no pude llevarme un ram 1500 nuevo, mi opción de compra fue de un ram 1500 2022 que en verdad está bastante bien cuidado, pero mi miedo era que comenzara a dar problemas un usado ya que es para trabajar y lamentablemente ya comenzó a dar problemas un error constante ect me da cosa comenzar a pagar algo que en menos de un mes ya tiene problemas. Después por parte de ellos no tengo más que agradecimiento de mi parte por querer conseguir lo mejor para mi, pero lamento decir que yo tenía razón en comprar un usado que ya me ha comenzado a dar problemas y justamente no quería que eso sucediera. Saludos gustavo More

by gdv251272 Verified Customer Verified Customer

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Stayed open late for me to drive over from Fort Lauderdale to help me buy my truck! Lauderdale to help me buy my truck! More

by bobnmai Verified Customer Verified Customer

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I ordered a new 2026 Jeep Wrangler Sahara, traded in my used 2015. John Vasquez was instrumental from the beginning to the end. He delivered the new Jeep to my FL home, picked up the trade, complete transa used 2015. John Vasquez was instrumental from the beginning to the end. He delivered the new Jeep to my FL home, picked up the trade, complete transaction while I was in MN. Thank you , John! ~Trish More

by selish1 Verified Customer Verified Customer

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This is the second vehicle that I purchased from this dealership, after I promised myself never to return after purchasing the first one nearly a year ago.This is the most dysfunctional car dealership I dealership, after I promised myself never to return after purchasing the first one nearly a year ago.This is the most dysfunctional car dealership I have ever been in. It took eight weeks to resolve a simple "we owe" list with the first purchase, and three days this time to receive copies of documets that I had signed, though FL law states I should have received them the moment they were signed. Many thanks to John - he did everything in his power to help me; I give three stars to Martin for trying; and one star to Ellen whose actions / attitude made me feel as if there was something else she would have rather been doing. More

by dsizelove Verified Customer Verified Customer

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Your mechanics told me that I had a main oil leak, and the repair would be over $6000. I had 2 other verified mechanics examined my jeep, and it was only gaskets. I feel that every time that I take my je the repair would be over $6000. I had 2 other verified mechanics examined my jeep, and it was only gaskets. I feel that every time that I take my jeep to your shop you have taken advantage of both a senior citizen and a woman. I will never be back for service or to purchase a vehicle. I will say both of the girls in the service department were excellent. More

by akajules58 Verified Customer Verified Customer

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John was amazing. He made the process fun and professional. I am happy with every He made the process fun and professional. I am happy with every More

by brunoll Verified Customer Verified Customer

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Everyone was very professional and got to the number we wanted to spend on a car. wanted to spend on a car. More

by christinas1008 Verified Customer Verified Customer

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I feel so ripped off with this dealership. I bought a 2020 Ram truck this past January. The Salesperson Mr. Vasquez did an excellent job making me feel comfortable and in good hands. He helpe I bought a 2020 Ram truck this past January. The Salesperson Mr. Vasquez did an excellent job making me feel comfortable and in good hands. He helped me find the truck of my dreams, Really. I bought into the exteded warranty (which is incredibly expensive), and they explained that the vehicle was Certified and had nothing to worry about. After 3 months I am contacted by the service department to get the first oil change. They advise me that my tires need to be replaced, that one of my batteries and my breaks were on their way out. I obviously don’t want to hear any of that since i had just given 20K of my savings for down payment and got myself in debt with another 20K plus interest and extended warranty. When i went back to replace my tires after just a few months, the truck was severely damaged on the passenger side, they claimed there are a lot of tow trucks in and out and must have done the damage. I couldn’t believe it. The Manager (Oracio) told me to not worry, that they would take care of everything. After waiting almost a month, i was actually contacted to take in the vehicle for repairs. After waiting for a couple of weeks for my truck to finally be ready for me to finally enjoy, i step in the driver side and the whole dashboard is crumbled, coming apart. Like the leather lost its glue or something. I was so shocked that i felt my heart sink. So the Manager (Oracio) tells me that it’s a known problem with these trucks. You can imagine how i felt right then. He tells me that he can replace my whole dashboard for a discounted price since it’s not covered by the extended warranty. Even though this happened while the vehicle was under their care. The only time that i had to not think that this truck is not falling apart was the first 3 months, now i have a detached muffler that seems to just need a gasket and 2 screws and they want to replace for $2500. I have never felt so ripped off, laughed at or so stupid before. They gave me a chrysler number to call, made me feel even more stupid. I put the claim and explain the situation to that chrysler agent, and after a few weeks, im still waiting for a response. I will do everything possible to get this reported and to expose businesses trying to rip people off. I have damages on my truck that remind me of that dealership every day, you can imagine. More

by freddyemosquedap Verified Customer Verified Customer

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The personnel were excellent and arranged for the Grand Cherokee to be prepped on the same date as the purchase Cherokee to be prepped on the same date as the purchase More

by TARULMIC7 Verified Customer Verified Customer

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