Johnathan Morel | Page 2

I purchased my vehicle almost two years ago and so far I have yet to pay for an oil change. I have dropped my car off for service and been shuttled back and forth to my job site. A convenient service and I have yet to pay for an oil change. I have dropped my car off for service and been shuttled back and forth to my job site. A convenient service and I really appreciate this perk. More

by sviens85@outlook.com Verified Customer Verified Customer

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Johnathan was very knowledgeable and helpful in explaining features of the car and making the process easy. He was very friendly and personable, and I did not feel pressured to make a purchase at explaining features of the car and making the process easy. He was very friendly and personable, and I did not feel pressured to make a purchase at any point. More

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The service was good. But I was unable to finish the deal. But it was good experience. The problem was on my side. But I was unable to finish the deal. But it was good experience. The problem was on my side. More

by DORCHELANWILFRANSON26 Verified Customer Verified Customer

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It was Efficient scheduling, clean waiting room, competent people, and work seems to be done right. competent people, and work seems to be done right. More

by BETSYW22 Verified Customer Verified Customer

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Great service, super friendly, and the process was quick and efficient. Gave me a solid time estimate, necessary explanations, and left me with nothing to worry about. and efficient. Gave me a solid time estimate, necessary explanations, and left me with nothing to worry about. More

by Kaylee Verified Customer Verified Customer

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Everything went very well during our visit to dealership to have our cars oil change. They were very busy but had our car finished within an hour. Would definitely recommend the Hyundai dealership. to have our cars oil change. They were very busy but had our car finished within an hour. Would definitely recommend the Hyundai dealership. More

by APPLEPIE525 Verified Customer Verified Customer

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Overall they get the job done. Little longer than expected, but I understand you guys are busy. Little longer than expected, but I understand you guys are busy. More

by 4ROBERTBRYANT Verified Customer Verified Customer

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The Dealer with profitional and honest service, they are fantastic, the next car maintenance wiil be with them, I am very satisfied fantastic, the next car maintenance wiil be with them, I am very satisfied More

by RRCERETO Verified Customer Verified Customer

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I visited Dick Smith’s dealership on a Saturday to look at a car from their website. I clearly explained that I had pre-approval financing through my bank. We negotiated but couldn't reach an agreement on at a car from their website. I clearly explained that I had pre-approval financing through my bank. We negotiated but couldn't reach an agreement on price. A few days later, they called saying the manager decided to lower the price to what I wanted. They even texted me a photo of the price adjustment. I scheduled an appointment the next day, expecting to complete the purchase and drive home with the car. However, they failed to mention that their offer was contingent on financing through them, until I arrived on-site the next day, despite me clearly stating I was already approved through my bank. They admitted their interest rate would be a full point higher than my bank's rate, suggesting I could "just refinance later" (which doesn't guarantee I'd get the same rate again). When I declined their financing, they said they'd have to raise the car price by $1,000 - putting it right back to the original price I had already rejected. I ended up outside in the rain having to call an Uber to get home as I was dropped off by a co-worker and expected to be driving home in my newly purchased vehicle from Dick Smith’s Hyundai. The bait-and-switch tactics and failure to honor their written price adjustment was unprofessional. Be very careful with any deals here and get everything in writing with clear terms. More

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Great service and fast service. Great interaction with staff at every level. Will do business with them again. Great interaction with staff at every level. Will do business with them again. More

by D.BROWN29316 Verified Customer Verified Customer

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