Johnny Gonzales
Johnny Gonzales at Sebring Toyota

Johnny Gonzales | Page 15

Service Advisor

Sebring Toyota

404 US Hwy 27 N
Sebring, FL 33870

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194 Reviews
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194 Reviews

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194 Reviews of Johnny Gonzales

October 21, 2021

Dealership Rating
Employee Rating

Always professional and knowledgeable.Outstanding Always professional and knowledgeable. Outstanding service department. Johnny is always very accommodating. I always receive very good service. More

by GEORGE.LEIDEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2021

Sebring Toyota responded

Thank you for taking the time to share your feedback with us, George. We work hard to make sure our guests have an exceptional experience. We will share your comments with Johnny and our team, and we look forward to working with you again. Alan Jay Toyota Team

October 20, 2021

Dealership Rating
Employee Rating

Great Service Department to work with, they explain every thing to you. Very happy to work with them. More

by FLSHAR007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2021

Sebring Toyota responded

Thank you so much for your excellent review. We appreciate your business and look forward to working with you again. Sincerely, The Alan Jay Toyota Team.

October 19, 2021

Dealership Rating
Employee Rating

I asked them to check the brakes on my 2013 Prius. They said the brakes were okay, and charged me nothing. They even washed and vacuumed the car. I had to wait two hours, but the waiting room was spacious More

by George M
Recommend Dealer
Yes
Oct 20, 2021

Sebring Toyota responded

George, Thanks for sharing your thoughts about your service experience with Alan Jay Toyota. We appreciate your business and hope to see you again soon! Alan Jay Toyota Team

October 16, 2021

Dealership Rating
Employee Rating

Excellent staff, very friendly and professional. Always explain everything you’re car needs in a very friendly manner More

by Lpena91872
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2021

Sebring Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Alan Jay Toyota. Please don't hesitate to reach out if you need anything else. Alan Jay Toyota Team

October 15, 2021

Dealership Rating
Employee Rating

I loved how dedicated the people of Alan Jay Toyota are. Everyone was very friendly and helped us through the whole process. It was a great experience! More

by KIMBERLY_KAYFRZR
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Salerno, Joseph Hernandez , Renee - salesman and Kyle Hemler

Oct 17, 2021

Sebring Toyota responded

Thank you so much for your kind words, Kimberly, and for taking the time to leave us this wonderful feedback! Alan Jay Toyota Team

October 15, 2021

Dealership Rating
Employee Rating

The service didn’t take but hour and a half But there was one big problem they didn’t close the hood all the way my husband was going down the highway and alarms on the car going off he had to pull off the r More

by michele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 01, 2021

Sebring Toyota responded

We're sorry, Michele, that your husband didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Alan Jay Toyota Team

Oct 18, 2021

Sebring Toyota responded

We're sorry, Michele, that your husband didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Alan Jay Toyota Team

Nov 01, 2021

michele responded

If you could call him and apologize that would be good. Jimmie Williams 863-840-4043

October 13, 2021

Dealership Rating
Employee Rating

The people who helped me were pleasant. Didn’t try to sell unnecessary service. My car is driving better since it was aligned. I don’t understand why the company doesn’t honor it’s own coupons? More

by annvanc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2021

Sebring Toyota responded

It's fantastic to hear that Johnny and our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Alan Jay Toyota! Alan Jay Toyota Team

October 13, 2021

Dealership Rating
Employee Rating

Clean spacious curtious and On schedule. Complimentary Clean spacious curtious and On schedule. Complimentary Car wash and vacuum what more could anyone ask for More

by bbarbiedhal00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2021

Sebring Toyota responded

Thank you for taking the time to share your thoughts on working with Johnny and our team. We're glad to hear we delivered such a great experience! Alan Jay Toyota Team

October 12, 2021

Dealership Rating
Employee Rating

The service was awesome and very professional and people had more knowledge about taking care of individual. Thank you! More

by NONOYAR14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2021

Sebring Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alan Jay Toyota Team

October 04, 2021

Dealership Rating
Employee Rating

Service is always great and the waiting and transportation home if required us too notch too. More

by GFTHORSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2021

Sebring Toyota responded

Thank you for choosing Alan Jay Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alan Jay Toyota Team

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