Johnny Gonzales | Page 2

Sebring Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Alan Jay Toyota. Alan Jay Toyota Team

Sebring Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Alan Jay Toyota. Please don't hesitate to reach out if you need anything else. Alan Jay Toyota Team

Sebring Toyota responded

Thank you so much for your excellent review! We are so glad that Johnny had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Alan Jay Toyota. Please don't hesitate to reach out if you need anything else. Alan Jay Toyota Team

Sebring Toyota responded

Neli, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alan Jay Toyota Team

Sebring Toyota responded

Linda, It's great to hear that Johnny was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Alan Jay Toyota! Alan Jay Toyota Team

Carol responded

I really like Alan Jay Toyota I’ve dealt with them for years keep coming back good business place 🤗

Sebring Toyota responded

DB, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Alan Jay Toyota, we look forward to having you as one of our valued customers for many more years to come! Alan Jay Toyota Team

Sebring Toyota responded

Thank you for your feedback. Although the vehicle was driven several thousand miles in just a few weeks and was well past the warranty period, we did indeed replace the transmission on this vehicle. You were charged only for the deductible on the extended warranty (approx $50-$100). In addition, we provided a rental car which certainly was returned to us in much poorer condition than when it left our dealership. Lastly, we apologize for any inconvenience, but feel that we have gone above and beyond to solve any issues. Sincerely, The Alan Jay Automotive Network Team.

Sebring Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Alan Jay Toyota! Alan Jay Toyota Team

Sebring Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We are disappointed to hear that your experience with our sales team has not been favorable. If you would like to discuss this with us, we would love to hear from you. We are glad that our service department has met your needs and we look forward to seeing you there again!