Johnny Martinez | Page 13

Accommodating, Friendly, not over bearing, My experience at Strickland Chevrolet was pleasant and enjoyable. Sales rep provided undivided attention, a willingness to view any desired vehicle, My experience at Strickland Chevrolet was pleasant and enjoyable. Sales rep provided undivided attention, a willingness to view any desired vehicle, allowed to test drive any vehicle and friendly. The biggest accommodation was the willingness to reach out to other Chevrolet dealerships to obtain the desired truck. Garner had good comparible knowledge of Chevy versus Ford. Offered water to my son and I and had good knowledge of the vehicle. More

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Dealer Experience This dealership went above and beyond what it took for me to make a purchase through them. Every employee that i came in contact with was polite, genu This dealership went above and beyond what it took for me to make a purchase through them. Every employee that i came in contact with was polite, genuine, caring, and helpful. All employees were very knowledgeable about their product and areas of expertise and went further than I expected in making the transaction happen. More

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Strickland Chevy Buyer Review Our salesperson, Seff Palacious was great! We enjoyed our experience and would buy here again. We were able to negotiate a good price fairly quickly w Our salesperson, Seff Palacious was great! We enjoyed our experience and would buy here again. We were able to negotiate a good price fairly quickly with no run arounds. I felt like the team that i worked with was extremely professional. More

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First truck Overall, it was a nice visit. The questions I had were plenty since I've never owned a truck before, and they seemed to make me feel more at ease and Overall, it was a nice visit. The questions I had were plenty since I've never owned a truck before, and they seemed to make me feel more at ease and comfortable with my purchase More

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A pleasure While I only stopped in for a quick repair on my suburban, I left with a new vehicle! Kalynn was attentive and knowledgeable. The entire experience w While I only stopped in for a quick repair on my suburban, I left with a new vehicle! Kalynn was attentive and knowledgeable. The entire experience was a pleasure - from the selection, to the financing and the completion of my after market choices. I will recommend Strickland Chevrolet in the future! More

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Seamless, painless and enjoyable. We actually enjoyed the time we were at the dealership. It was a very simple process and there wasn't a lot of time wasted. Chuck Prosch was friendly We actually enjoyed the time we were at the dealership. It was a very simple process and there wasn't a lot of time wasted. Chuck Prosch was friendly and easy to work with. He didn't mind showing us as many vehicles as we wanted. Not only was Chuck a great salesperson, but the entire Strickland team from finance, service and accessories were great. We'd look forward to working with him and Strickland again. More

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Not a bad experience It took about on hour of when I arrived to the time I drove out . Fast and easy with a good deal I would recommend my freinds and family there. It took about on hour of when I arrived to the time I drove out . Fast and easy with a good deal I would recommend my freinds and family there. More

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THE BEST CAR DEALER IN HOUSTON MR.TERRY AND MR.JOHNNY MARTINEZ ARE THE NICEST CAR DEALER IHAVE EVER MEET .THEY GET A+ INMY BOOK. THANKS FOR EVER THING.SEE YOU SOON. MR.TERRY AND MR.JOHNNY MARTINEZ ARE THE NICEST CAR DEALER IHAVE EVER MEET .THEY GET A+ INMY BOOK. THANKS FOR EVER THING.SEE YOU SOON. More

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At least they are trying I was looking for something economical and wanted to have a vehicle with an extended warranty. I went to the dealership a little later at night and to I was looking for something economical and wanted to have a vehicle with an extended warranty. I went to the dealership a little later at night and told them what I was looking for and they looked to see what they could do. They showed me a Buick SUV and swore that is was clean inside and out. Everything worked great. I said OK great, put a deposit down on the car so it could be put on the do not sale list and came back on Saturday to do paperwork. I showed up Saturday and it took much longer to do what needed to be done and I had to get the family to a wedding. They were gracious enough to let me take the car to the wedding and come back on Monday to finish the paperwork. Monday came and I was told everything is good to go just come in and sign. I get there and had to wait again over an hour to talk to the finance people. We went through the paperwork where I found out I could not get an extended warranty like I asked and then we were told oh by the way need proof residence before moving forward. I asked why was I not told this before coming and I got an answer of I am sure why you were not told. After scrambling and the use of modern technology, I got what they needed and was given a piece of paper that is conditional contract for the care depending on financing. As we (me, my wife and the salesperson) were going back over to the used car section of the dealership, I started the car and it died. I told my salesperson that this needed to be looked at because it does it all the time. I felt that my comment was kind of put on the back burner and I was just expected to deal with since the car was used. As I was driving home for the day the car died again while trying to start it and then halfway home the anti-lock brake warning light turns on. the brake act kind of funny the rest of the way home. The next day same issue with the car starting and I am off to work on the way home the anti-lock brake issue happens again and I call to let them know. I was told to bring it in so they can look at it. This is the part where they are trying. They replace everything with the front brakes and I was told they put a new fuel pump in the to see about fixing the problem with starting up. Meanwhile I get other email stating they need more paperwork for the lender out my car that was totaled. I asked why they need the information and I thought that was a done deal since I signed a contact and was told we mail you the paperwork. I got a general answer about why they need it and was referred to a financial person. I called the financial person to see if what I had would work and I have yet to hear back from the financial person. Here is where my frustration comes in. I bought my last car from this dealer and my family has bought 3 or cars from them as well. we are repeat customers and it the hoops I am having to jump through are crazy. While I am working on buying another car from them I have my second car in the shop to get AC work done. They were pretty good about getting it done , but I got the car back and my back windshield wiper and my traction control buttons do not work on the dash. I now have to take that car back so they can fix it. Now form my point of view, between the down payment on the used car and the AC work done. I have spent over $7,000.00 and I have two cars that still have issues. The Traverse that the windshield wiper does not work and the Buick that still dies when you turn the car over. It seems the fuel pump did not fix the issue. At this point I am looking to get my $5,000.00 down payment back so I do not have to deal with them. Ryan Morris More

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Silverado LTZ Walked in on a Saturday afternoon, Kyle greeted us with a big smile, and ensured us he would have us in and out within Two hours. Him and Bobby did a Walked in on a Saturday afternoon, Kyle greeted us with a big smile, and ensured us he would have us in and out within Two hours. Him and Bobby did a great job doing such. Johnny Martinez also did a great job explaining to us what gap was, we had no idea of the benefit. Thank you to the team at Strickland for taking such good care of us, we will surely be back for any further needs....or WANTS! More

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