Jon Gonsalves

BUYER BEWAYRE. ..after careful research on the vehicle I wanted to purchase, I called this dealership 3x to ensure that my 2 hour commute wasn't in vein. Get to the ..after careful research on the vehicle I wanted to purchase, I called this dealership 3x to ensure that my 2 hour commute wasn't in vein. Get to the dealer, vehicle NOT in stock. Moving on, the vehicle that I did purchase took way longer to service than I was told ("next week" turned into "2 weeks" etc), ok fine. Some of the cosmetic fixes were NOT fixed upon picking up. After bringing my car home, I was CALLED & told that I needed to have my car registered & was charged $470 for this registration (why the car wasn't registered BEFORE leaving to lot-beyond me)...$470 is more than DOUBLE to register it MYSELF. About a month later my tire KEPT getting flat, took it to the mechanic & come to find out, I was sold a vehicle with a BENT RIM & a tire that was PLUGGED on the INSIDE wall (where a plug is not even supposed to go)...when I contacted this dealer the manager told me "there is no law that says we cannot sell a car with a plugged tire". NO sense of moral whatsoever!!!! After fixing the issue myself, within 6 months, 2 front tires are worn & need replacement...after barely even driving the vehicle because I'm on maternity leave mostly home bonding with my child and not driving. I WOULD NOT recommend this dealer to anyone. THEN with my loan, THEY opened up an account with a credit union which I was UNAWARE of until I got my statement-initially I was told the loan was going to be through a different company. They have been a thorn in mine from the moment I stepped foot into the dealership. More

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