Jon Parker | Page 2

waiting room looks nice and clean. The service staff was very nice and explained the work in detail. The service staff was very nice and explained the work in detail. More

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Liz is always courteous and helpful, even on cold days. She gets our car in and out to keep me from having to wait. She gets our car in and out to keep me from having to wait. More

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Disappointing experience with a lack of attention to detail by listing vehicles for sale that are not in working order and not able to be sold on the same day due to possible liability on the dealership detail by listing vehicles for sale that are not in working order and not able to be sold on the same day due to possible liability on the dealership. — Drove down from Denver to look at a used vehicle listed on the website ready to purchase that day. After coming to an agreement, it was noted the vehicle would not be ready today because of a seatbelt that was broken. The problem was they wanted me to sign for purchase before getting a clear game plan for repairs yet not willing to let me put a deposit down until they could repair the issue. Not having a clear answer as to when the vehicle would be ready for delivery was a disappointment. The bigger disappointment was the sales manager response to me that “another couple is right behind you ready to look at the vehicle”, which I found even more disappointing customer service. They want my commitment to a purchase but can't commit to a delivery time and using the "it will be gone" tack was not helping…. I walked, and they sold to the next person, which I’m glad someone got the commission and hope it was the sales rep that tried to help me. All the best to the person that purchased, hope your vehicle delivers quickly after repairs. — Just do your homework before you head to the dealership because the willingness to “sell” a vehicle that the sales manager told me was “a liability to drive off the lot that day “made me quickly rethink my purchase at Pikes Peak Acura Used Cars. More

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I would never buy another vehicle from these clowns again! It's a shame that the Acura name has to suffer due to Pikes Peak Acura. Dishonest, will say anything to get you to buy from them. Had engine i again! It's a shame that the Acura name has to suffer due to Pikes Peak Acura. Dishonest, will say anything to get you to buy from them. Had engine issues, alignment issues 3 days after buying from them. They say, "we take pride in reconditioning pre-owned vehicles." What a complete joke! I would be embarrassed if I owned this dealership. More

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So long story short don’t buy here. They will tell you everything you want to hear but will cut corners and find a way to work around what was promised. You have been warned. Here is our story: We bo everything you want to hear but will cut corners and find a way to work around what was promised. You have been warned. Here is our story: We bought a car from this place in December. There was some significant damage to the bumper and was told at that time they will either repair or replace the bumper. One guy (Jon) even came out and said “yea that should be replaced” so we were good with that and bought the car. Later on we brought the car back for the bumper to be replaced. The whole conversation has been for the bumper to be replaced. They had our car for over a month and they had all kinds of excuses from getting approval from mgmt for the repair to the vendor ordering the incorrect bumper. We waited patiently thinking if they are replacing the bumper so the part may take some time. We have been in contact with the sales person and he kept feeding us the line that they are working on it. When it was finally time to pick up the car after about almost 2 months in their possession the bumper was not replaced and was just fixed and it was noticeably crooked and had to be corrected. We were very disappointed to say the least. More

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Stay away bad lying internet sales manager but great salesman. Most dealers get a bad wrap and probably deserve it but this place tops them all. Stay clear. salesman. Most dealers get a bad wrap and probably deserve it but this place tops them all. Stay clear. More

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Bad Experience Bought the car 2017 Honda Accord all they were interested in was the sale .Never called or anything after the sale only gave me one key. no owners man Bought the car 2017 Honda Accord all they were interested in was the sale .Never called or anything after the sale only gave me one key. no owners manual said he would call back he never did Not a thank you or anything.when i did call could not leave a message the box was full after checking out the car recieved 2 different tipe of tires and scratches on the wheels that they did not point out .Never again i would not buy used or new from this Dealership. More

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Great experience We came up from Albuquerque. John worked with by email and phone. He was easy to work with and was very informative. Great experience and I would come We came up from Albuquerque. John worked with by email and phone. He was easy to work with and was very informative. Great experience and I would come back again. More

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Awesome Jon was great to work with. First time I left a without feeling buyers remorse. Jon was friendly, personable and genuine. Didn't feel like a sal Jon was great to work with. First time I left a without feeling buyers remorse. Jon was friendly, personable and genuine. Didn't feel like a salesman. Look him up. More

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Excellent experience Jon Parker and Leon were both so helpful! They took care of everything quickly and efficiently. They answered all my questions and got me into an amaz Jon Parker and Leon were both so helpful! They took care of everything quickly and efficiently. They answered all my questions and got me into an amazing car! More

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