Jon Wenzel | Page 4

Quickly responded to our battery issue by sending expert to our house and then charged the battery to take car to dealership to complete updates need. Very knowledgable and courteous service man. to our house and then charged the battery to take car to dealership to complete updates need. Very knowledgable and courteous service man. More

by maaa313 Verified Customer Verified Customer

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The Service Department is always friendly and efficient with their service. The staff remember how you like things done and it is appreciated. with their service. The staff remember how you like things done and it is appreciated. More

by sue_duerr50 Verified Customer Verified Customer

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Took our Mercedes for an oil change and tire rotation. Waited quite awhile for the services to be done. They did an inspection was told our brake pads were at 60 percent, went on a road trip, had to take Waited quite awhile for the services to be done. They did an inspection was told our brake pads were at 60 percent, went on a road trip, had to take it to a local dealership and found out we were actually metal on metal with our brakes. Had to have them replaced. Was very upset that we were not told this in Marshfield as it was such a safety hazard. More

by jrkawleski Verified Customer Verified Customer

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I have been going to Gross Buic for the past six years and have been satisfied the service. and have been satisfied the service. More

by dedehein15 Verified Customer Verified Customer

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Professional and very insightful when quoting . Quick to get my vehicle in. Convenient drop off and using a loaner Quick to get my vehicle in. Convenient drop off and using a loaner More

by rickynelson_27 Verified Customer Verified Customer

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I've been pleasantly surprised every time I've worked with Gross in Marshfield. Kate was AMAZING at helping me get a new-to-me truck! Any time I come for service, the team is prompt and ready with a smil with Gross in Marshfield. Kate was AMAZING at helping me get a new-to-me truck! Any time I come for service, the team is prompt and ready with a smile no matter how busy it is. I've challenged them with questions when I don't understand something and they meet me with grace and understanding every time. I can't tell you how much I appreciate them! If you're looking for a vehicle or need to service one, THIS IS THE PLACE! More

by schmelzer30family Verified Customer Verified Customer

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I really don’t need fifteen words, y have been using them since 2000 and try to purchase vehicles from them because of their service department since 2000 and try to purchase vehicles from them because of their service department More

by mark.swanson61 Verified Customer Verified Customer

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This dealership works very well to satisfy their customers needs in a vehicle. The sales team was a pleasure to work with in getting my car. customers needs in a vehicle. The sales team was a pleasure to work with in getting my car. More

by kissy911krissy Verified Customer Verified Customer

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The people who work at Gross are professional, courteous and efficient. They got my truck assessed, informed me quickly, got my vehicle fixed and out in a timely fashion. Thank you Tean Gross. and efficient. They got my truck assessed, informed me quickly, got my vehicle fixed and out in a timely fashion. Thank you Tean Gross. More

by travaresjohnson Verified Customer Verified Customer

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Love dealing with this business. Everyone very helpful and knowledgeable. Appreciate their down to earth attitude. Also appreciated them finding my new ride!! Everyone very helpful and knowledgeable. Appreciate their down to earth attitude. Also appreciated them finding my new ride!! More

by Jo Verified Customer Verified Customer

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