Jonathan Menge | Page 13

There was a slight hiccup about pricing on my oil change. But when I had questions, the service director, Mr. Menge, stepped up and made everything right. I really appreciated their willingness to listen to But when I had questions, the service director, Mr. Menge, stepped up and made everything right. I really appreciated their willingness to listen to my concerns and make me completely happy with the service and their attention. More

by JOEDEVLIN Verified Customer Verified Customer

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They are alright. I go back and forth with this location. Some good days and some not so good days. I go back and forth with this location. Some good days and some not so good days. More

by FIREANDICE363 Verified Customer Verified Customer

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Doniniq was professional polite and understanding I give home a big five of his work home a big five of his work More

by RUIZTERESA521 Verified Customer Verified Customer

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Dominic is very attentive. There were a lot of moving parts and he kept on top of the project. You lost a star based on the amount of days you kept the vehicle in order to perf There were a lot of moving parts and he kept on top of the project. You lost a star based on the amount of days you kept the vehicle in order to perform the work. Also as a thought for service outside warranty. The part sells all day long for $120. Brand new OEM. The job was over $600. This makes a repair for many customers too expensive and prices you out of no warranty repairs. If you’re so busy that it doesn’t matter or you just aren’t interested in that part of the business ok that’s fine but if you are there might be a marketing opportunity for you to incrementally boost your repair business by competing against the zero warranty sector. Perhaps a great way to keep your customers over time by marketing to them specifically as a target service customer demographic. As far as your service is concerned I am very happy with Dominic and Luis. I highly recommend your business both here and on yelp. More

by jerry_greenberg Verified Customer Verified Customer

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Jose in your parts department was great and very helpful. Very knowledgeable and very professional. Very knowledgeable and very professional. More

by THEO.SPRATT Verified Customer Verified Customer

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Simpson took the time to review my needs and fix my warranty issues as well as the seatbelt recall. The also did the legwork to et my free oil change done beyond the normal service window. This was an warranty issues as well as the seatbelt recall. The also did the legwork to et my free oil change done beyond the normal service window. This was an overall very good experience and i did not have to give up y car for more than a day and a half. More

by oliver_w Verified Customer Verified Customer

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Was in quick and easy. Had the recalls already ready to go when I got there and the truck was done earlier than expected! Had the recalls already ready to go when I got there and the truck was done earlier than expected! More

by WJONES Verified Customer Verified Customer

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Luis Mejia is wonderful, great customer service and never lets me down with his performance. 10/10 service. lets me down with his performance. 10/10 service. More

by FRANK242188 Verified Customer Verified Customer

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Luis provided great service, as always. He was absolutely professional and knowledgeable. Great job, Luis! He was absolutely professional and knowledgeable. Great job, Luis! More

by TELLIS7171 Verified Customer Verified Customer

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Being at this dealership gives me a peace at mind especially when work needs to be done I have no complaints. especially when work needs to be done I have no complaints. More

by domoxnation Verified Customer Verified Customer

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