Jonathan Menge | Page 17

When I arrived I was told I was early and that my appointment time was an hour later then I had. I heard my wife make the appointment and the time I had was correct. Some how I was scheduled for a la appointment time was an hour later then I had. I heard my wife make the appointment and the time I had was correct. Some how I was scheduled for a later time. None the less I was happy with the service I received. Although I still had to wait an hour longer than anticipated. More

by MMELENDRZ Verified Customer Verified Customer

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Had my car for 6 week and you called me in for this service and it took 6 weeks not right service and it took 6 weeks not right More

by mpolson32 Verified Customer Verified Customer

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thank you for your assistance in fixing my truck I always have a great experience at this dealership thank you luis in the service department have a great experience at this dealership thank you luis in the service department More

by CTAYLOR27302 Verified Customer Verified Customer

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worst service experience ever. . sale men not service .. anything you can be charged for they will apply. and quick to kick you out when you don't say yes to their rediculouse char . sale men not service .. anything you can be charged for they will apply. and quick to kick you out when you don't say yes to their rediculouse charges.. so sad such a big company. one manager and he holds a tight grip so no one over writes his un fair practices More

by MURILLOGUS Verified Customer Verified Customer

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I bought my Tahoe from Simpson 6 years ago. I had my car in for a an inspection & service call a month ago. No mention about work needed on my engine mounts. When I brought my car in last week, I had my car in for a an inspection & service call a month ago. No mention about work needed on my engine mounts. When I brought my car in last week, a thousand miles late, all of a suddenr my car needs new engine mounts ! Sounds like a sham to me ! I'll take my business elsewhere. More

by SALLYMEYERHOFER Verified Customer Verified Customer

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recently had my Rear Main Seal replaced. . pickup the truck and had it for a week when i discovered oil dripping.. crawled underneath and discover small amounts of oil on the bolts and my F . pickup the truck and had it for a week when i discovered oil dripping.. crawled underneath and discover small amounts of oil on the bolts and my Frame paint was bare metal... Called the service center and brought truck back.. upon inspection, they said oil was left over from last repair. and the baremetal was from pressure washing the old oil off ... they didn't bother to repair it and when i told the service advisor about it.. he said "You don't need it, it only for east coast people with salt roads". That is complete xx and bare metal will rust in any weather.. also my rear was making noise and they replaced the driver leaf spring. As of today... Oil is still there on the bolts after I have driven 400 miles and i have cleaned and wipe it everytime.. Rear still makes noise after leaf spring install.. More

by jnguyen1976 Verified Customer Verified Customer

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They were very professional and fast to do my truck I really appreciate there service really appreciate there service More

by JOSERGONZALEZ411 Verified Customer Verified Customer

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I was told loaner vehicular are only available for vehicles being serviced under the 3year , 36 thousand warranty so I elected not to diagnosis an issue with a possibly faulty sensor. vehicles being serviced under the 3year , 36 thousand warranty so I elected not to diagnosis an issue with a possibly faulty sensor. More

by AYEPOLITICO Verified Customer Verified Customer

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Lost all trust in getting my vehicle serviced here again. I was missing a few items from my truck some straps, a radio, phone charger and cargo net all inside my vehicle. along with crumbled up trash in the I was missing a few items from my truck some straps, a radio, phone charger and cargo net all inside my vehicle. along with crumbled up trash in the back seat. Then when I wanted to talk with the service manager another person tried to assist me and said they would reimburse me for my lost items. Still have not heard back but what my issue is, is that I am supposed to feel comfortable and trust the dealer where I bought my truck from to service it and not worry that things will be missing along with no communication. More

by Steve Verified Customer Verified Customer

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I feel like part of the Simpson family! I consider your service workers my “bro”! I consider your service workers my “bro”! More

by ISIS.7782 Verified Customer Verified Customer

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