Jonathan Menge | Page 4

The process to take the vehicle in and get a rental for time they estimated my car to be done was smooth. The explanation of cost and time was clear. The coffee is always great here, which makes the wait e time they estimated my car to be done was smooth. The explanation of cost and time was clear. The coffee is always great here, which makes the wait easy. Overall, I think the only thing I would improve is the communication on where my car is in the service being done. I had to guess when I can come pick up my vehicle since no updates were sent to me. This was a problem for my work schedule and planning a day and time to make the 45 minute drive to this dealership. More

by yolyislas Verified Customer Verified Customer

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Outstanding! They were fast, efficient, and accurate on the time they said my vehicle would be completed. Very friend and organized. They were fast, efficient, and accurate on the time they said my vehicle would be completed. Very friend and organized. More

by WATSONFAM2000 Verified Customer Verified Customer

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Normally we receive good service from Simpson Chevrolet, but this time was different. It took about 17 days to get our vehicle fixed (apparently our warranty couldn't decide if there was coverage for the p but this time was different. It took about 17 days to get our vehicle fixed (apparently our warranty couldn't decide if there was coverage for the problem.). The loaner we got was an electric car and it was very inconvenient to charge as we had to find EV charging stations and then wait 45 to 75 min to fully charge the battery. When we finally got our SUV back, the service dept. left finger grease marks on our upholstery by the driver's side door and left a Big Gulp Cup (Trash) in our center cup holders and the car was not washed. Thankfully our $50 deductible is all we were responsible for and probably the best part of the experience. We were disappointed as we have taken our SUV here several times and have always had a good experience. More

by JETOLEDANO Verified Customer Verified Customer

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Simpson Chevrolet of Garden Grove is the place you can trust. I really like the way they serve customers. trust. I really like the way they serve customers. More

by TRUCNG50 Verified Customer Verified Customer

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Prompt and great services were provided and the staff was really good. Very delighted with them. really good. Very delighted with them. More

by hectormuniz Verified Customer Verified Customer

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Luis and the entire Simpson Chevy team are amazing. They always take great care in me and my truck. 😀 I won’t go anywhere else. They always take great care in me and my truck. 😀 I won’t go anywhere else. More

by Mgorey Verified Customer Verified Customer

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This is the best Chevy dealership in orange county Jose the advisor is absolutely terrific the advisor is absolutely terrific More

by STEVESCOJR33 Verified Customer Verified Customer

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Luis is an outstanding service manager. His knowledge and experience shows in his professionalism. Thank you Simpson for having people like him in your service department. His knowledge and experience shows in his professionalism. Thank you Simpson for having people like him in your service department. More

by HAYMANN Verified Customer Verified Customer

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Simpson Chevrolet is a wonderful place to go for your car/truck needs. The sales dept is top notch and the service staff is the support of the dealership. Easy to get an appointment and quick to get the car/truck needs. The sales dept is top notch and the service staff is the support of the dealership. Easy to get an appointment and quick to get the job done. They will always have my business. More

by tbowlin93 Verified Customer Verified Customer

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They always take good care of you at this location ,they actually try and get you taken care of there actually try and get you taken care of there More

by GABRIELJURAY Verified Customer Verified Customer

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