Jonathan Whitman

I have previously had good experiences here. But they did not let me know when my car was done. They were supposed to clean it but there were still bugs on the front, dust all over the outside a But they did not let me know when my car was done. They were supposed to clean it but there were still bugs on the front, dust all over the outside and dust and finger prints on the inside. It looks like the only thing they did was wash the mats. I was supposed to have a recall taken care of and they said they couldn’t do it that day. Very disappointing experience overall. More

by lane.blenda Verified Customer Verified Customer

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This was my first experience at VW of Eau Claire and it was truly amazing. Great communication as the check was being done. My advisor Jonathan was great as well, treated me very well , went over everythin was truly amazing. Great communication as the check was being done. My advisor Jonathan was great as well, treated me very well , went over everything, nothing was a surprise. The shuttle drivers were both great, super friendly and an enjoyable ride. I look forward to having f Volkswagen of Eau Claire do all of the services in my Tiguan More

by jm1430_marshfield Verified Customer Verified Customer

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They where able to fix all my current issues and I added one on late and where able to repair that also. I have no other recent dealer experiences to compare to for the reason they were only given 4 stars one on late and where able to repair that also. I have no other recent dealer experiences to compare to for the reason they were only given 4 stars More

by redfoxx Verified Customer Verified Customer

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Pleasant efficient staff. Great having a shuttle to drop me off at home and pick me up when service finished. Great communication with driver. Disappointed that my car wasn’t Great having a shuttle to drop me off at home and pick me up when service finished. Great communication with driver. Disappointed that my car wasn’t washed or vacuumed after service. I thought that was done last service and that’s what is done at my other car’s service establishment. More

by DJSCHULNER Verified Customer Verified Customer

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I was greeted upon arrival. My car was taken in the shop on time and service was performed in a timely manner. I was impressed by the video sent to me from the service departmen My car was taken in the shop on time and service was performed in a timely manner. I was impressed by the video sent to me from the service department while I was in the waiting room. Information from the technician was very helpful. More

by MIKERPH Verified Customer Verified Customer

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Service was exceptional from start to finish. Technicians were very knowledgeable and efficient. Everything was outstanding. Technicians were very knowledgeable and efficient. Everything was outstanding. More

by HANOLDLYNN Verified Customer Verified Customer

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Very helpful and friendly staff. Professional service provided promptly and completely with great recommendations on caring for my used vehicle Professional service provided promptly and completely with great recommendations on caring for my used vehicle More

by madstim Verified Customer Verified Customer

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Tyler was very helpful, very courteous and went above and beyond! They have always super with getting me to work and back during my appointment! beyond! They have always super with getting me to work and back during my appointment! More

by AMYT1970 Verified Customer Verified Customer

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Professional, friendly greeting immediately upon our arrival. Frequent updates on service timeline. All work completed on time. Outstanding cleaning of our vehicle upon completion of recall and 20,000 m arrival. Frequent updates on service timeline. All work completed on time. Outstanding cleaning of our vehicle upon completion of recall and 20,000 mile maintenance. Excellent More

by kjfiala Verified Customer Verified Customer

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Our service advisor Jon Whitman is great to work with. I have worked with him for many years and he has always been very knowledgeable and fair to work with (which I greatly appreciate). I have worked with him for many years and he has always been very knowledgeable and fair to work with (which I greatly appreciate). More

by CJANDSJG Verified Customer Verified Customer

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