Jonathon Alley

Absolutely Amazing from start to finish! On Sunday 3/8/26 I called and inquired about a Kia Telluride about 30 minutes before closing and was told I would receive a follow up call on Monday On Sunday 3/8/26 I called and inquired about a Kia Telluride about 30 minutes before closing and was told I would receive a follow up call on Monday morning 3/9/26. Not only did I receive that call but Johnathan was very thorough and was able to get me approved over the phone before I even got off from work with all of the final numbers. The dealership was about an hour drive for me and upon my arrival I was greeted by Kevin who was just as Amazing as Johnathan. I was surprised and amazed that all of the paperwork was ready for me to sign. It was such an Awesome experience and everything was smooth from beginning to end even with the finance person. I could go on and on about my experience because I am just that pleased. I will definitely recommend this dealership to anyone I know. Although I worked specifically with Kevin and Johnathan I am 100% sure that all staff members are just as Amazing! Shop Safford VW Richmond I promise you won’t be disappointed! More

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Great service and concerns from Destiny and her team. They made the experience a relaxing one. Very good with prompt follow-ups and updates. I am 100% satisfied. Thanks. They made the experience a relaxing one. Very good with prompt follow-ups and updates. I am 100% satisfied. Thanks. More

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Destiny was an awesome sales person as well as the two gentlemen that did the financing..it was lengthy but worth it. gentlemen that did the financing..it was lengthy but worth it. More

by mbalsom70 Verified Customer Verified Customer

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I had an outstanding experience at this dealership! From the moment I walked in, the staff was welcoming, professional, and genuinely focused on helping me find the right vehicle. The process was smoot From the moment I walked in, the staff was welcoming, professional, and genuinely focused on helping me find the right vehicle. The process was smooth, transparent, and never once did I feel pressured. Everyone went above and beyond to make sure I was comfortable and informed every step of the way. The selection of vehicles was excellent, the prices were fair, and the customer service was truly top-notch. I couldn’t be happier with my purchase and highly recommend this dealership to anyone looking for an easy and enjoyable car-buying experience! More

by jasminef957 Verified Customer Verified Customer

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I cant begin to express my gratitude enough when it comes to Brown’s VW. They are honest and transparent from the buying process to Service appointments they make everything smooth and easy. I highly recomme to Brown’s VW. They are honest and transparent from the buying process to Service appointments they make everything smooth and easy. I highly recommend them to anyone who is in the market for purchasing or servicing a vehicle. They treat you like family! Kudos to the Browns team! More

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Brown’s Volkswagen is an excellent establishment. I went in looking for a nice car at a reasonable price and was quickly offered two options. Once I decided on one, the process to purchase was quick I went in looking for a nice car at a reasonable price and was quickly offered two options. Once I decided on one, the process to purchase was quick and smooth. The people I spoke with were very generous and polite the entire time and answered all my questions without skipping a beat. I highly recommend this dealership to anyone and everyone. More

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Streamlined processes have made visiting Brown’s an enjoyable experience. The staff are pleasant from the entrance to the exit and the level of knowledge is unparalleled. enjoyable experience. The staff are pleasant from the entrance to the exit and the level of knowledge is unparalleled. More

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