Jonathon Crouch

Great customer service. No pressure sales experience. Friendly atmosphere. I highly recommend car buying your next car here! No pressure sales experience. Friendly atmosphere. I highly recommend car buying your next car here! More

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The staff was great and took care of our needs. Ryan did a great job Ryan did a great job More

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Jon was very helpful and super nice! Highly recommend him and southwest Volkswagen! You won’t regret it. Highly recommend him and southwest Volkswagen! You won’t regret it. More

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Great experience very helpful and everyone was very friendly very clean store would definitely recommend to other people friendly very clean store would definitely recommend to other people More

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Very professional found what I needed. Didn’t make me wait handled everything properly and it’s pretty cool on top of it. Didn’t make me wait handled everything properly and it’s pretty cool on top of it. More

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RJ SMILEY was great! He really listened and got me what I wanted.I will definitely be back for another vehicle. He really listened and got me what I wanted.I will definitely be back for another vehicle. More

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Salesman was awesome. Answered all our questions. Listened to our needs and didn’t try to oversell to us. Answered all our questions. Listened to our needs and didn’t try to oversell to us. More

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There were way too many misunderstandings about what was quoted to me to be actual misunderstandings. They insisted I get preapproved even though I was paying cash. My credit was run 11 times! I know it was quoted to me to be actual misunderstandings. They insisted I get preapproved even though I was paying cash. My credit was run 11 times! I know it wasn't all from their office but I finally had to put a lock on my credit to get it to stop. I felt completely gaslit and patronized. The apple car play never worked right and I was assured that a Kia dealer could fix it with an update. I went to the Kia dealer who told me the dealers don't do updates anymore and it was basically a design flaw. I left when they were closing and had to take it back in the next day because their "detailing" was a light car wash. The inside was filthy!! I had reservations about buying the car because of the dishonest salesman games and manipulation trying to get me to sign papers before I had made a decision but it was basically what I wanted and there wasn't much else available. Karissa was very sweet but either didn't know what she was doing or was a master manipulator too. I ended up trading the car in and getting another one same make and model from Moritz Kia and had a wonderful experience! No misunderstandings there! I even answered an email from the general manager telling him about my experience and never heard back! More

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Very Pleased with everyone at VW. Everyone took extra miles Thank You. from my heart 💞 Everyone took extra miles Thank You. from my heart 💞 More

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Jonathan Crouch is amazing at what he does! He always makes you feel like family when you visit! Southwest VW is amazing hands down. We drive an hour to come out here! He always makes you feel like family when you visit! Southwest VW is amazing hands down. We drive an hour to come out here! More

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