Jordan Kelley
Jordan Kelley at Ford of Franklin

Jordan Kelley | Page 2

Sales

Ford of Franklin

1129 Murfreesboro Rd
Franklin, TN 37064

5.0
46 Reviews

Hello, my name is Jordan Kelley, and this is the only dealership I’ve ever worked for, and love it here! I have a beautiful wife, daughter, 2 dogs, and 3 cats. Product knowledge is my strongest attribute, and here for anyone’s vehicle purchase needs.

5.0

46 Reviews

Write a Review

Dealership Experience

6 yrs, 9 mos

Industry Experience

6 yrs, 9 mos

Languages Spoken

English English

46 Reviews of Jordan Kelley

November 02, 2023

Dealership Rating
Employee Rating

Jordan Kelly made my purchase a very comfortable transaction. He was very kind and knowledgeable. I would refer him and this dealership to anyone. More

by jmangrum
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 04, 2023

Ford of Franklin responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Ford of Franklin so helpful in the purchase of your new vehicle. Feel free to reach out to us if you need anything. Have a wonderful day.

October 20, 2023

Dealership Rating
Employee Rating

Found car on internet and called and talked with Jordan and told him I was interested in the Ford Explorer Hybrid. I told him I was waiting on some money from stock I sold and should get next week. He said More

by Dunbarmj64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clyde Maxwell , Brad Morgan

Oct 23, 2023

Ford of Franklin responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Ford of Franklin for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

Oct 20, 2023

Dunbarmj64 responded

You all are top notch!

Oct 23, 2023

Dunbarmj64 responded

This was the best buying experience I have ever had so don’t need to change anything! I have purchased over a dozen new cars in my life

May 27, 2023

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Employee Rating

You did a great job with getting me in my new car thanks for the honest help More

by George
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2023

Ford of Franklin responded

Hi George, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 24, 2023

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Employee Rating

Hylin was great to chat with as well as she kept me up to speed with the process. More

by Trish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hylin McNeeley

Apr 28, 2023

Ford of Franklin responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Ford Lincoln of Franklin for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

March 12, 2023

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Employee Rating

I recently bought a 2023 Ford Bronco Sport, and I worked with Jordan Kelley. He was phenomenal with his knowledge and customer service. I worked with him throughout the week because I was deciding between a More

by Jess5084
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 15, 2023

Ford of Franklin responded

Hi, we are pleased to hear of your experience with us here at Ford Lincoln of Franklin. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

January 29, 2023

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Employee Rating

Jordan Kelley at Lincoln of Franklin, did an excellent job working with us on a new Lincoln nautilus. Highly recommended. We are very pleased with all aspects of their services. Thank you for a wonderful More

by Vwarner710
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Morgan

Jan 31, 2023

Ford of Franklin responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Ford Lincoln of Franklin to have earned it. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

September 21, 2022

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Employee Rating

If you're looking for a new car or truck please take the time to stop by this dealership and ask for Jordan Kelley. He's hands-down the most knowledgeable, professional sales consultant I've ever dealt with More

by jelliott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2022

Ford of Franklin responded

Hi Jelliott, thank you for your kind review; we are happy to pass along your comments to the team here at Ford Lincoln of Franklin! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

August 12, 2022

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Employee Rating

Miguel is great! ! My first car transaction went smoothly and was a very very nice experience for me. The dealership explained to me everything I want to know plus wou More

by stellarmayol05
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel Arredondo

Aug 15, 2022

Ford of Franklin responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford Lincoln of Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 14, 2021

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Employee Rating

I could not be more happier with the choice of dealer I worked with! Ford Lincoln of Franklin is really a top notch dealership and their employees are phenomenal! I had the pleasure of working with Jordan More

by Jacob G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2021

Ford of Franklin responded

Hi Jacob, we're happy to hear you had such a positive experience with our team! Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

December 11, 2021

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Employee Rating

Quick Easy service. Jordan could not have been more helpful and knowledgeable about the Bronco Sport Badlands I purchased. My buying experience was great - I was able to go pick up my kids from schoo More

by Joshua M
Customer Service
Price
Recommend Dealer
Yes

Other Employees Tagged: Ray Taylor

Dec 13, 2021

Ford of Franklin responded

Hi Joshua, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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