Jordan Kemp
Jordan Kemp at Motors Northwest

Jordan Kemp | Page 7

Business Manager

Motors Northwest

7007 S Tacoma Way
Tacoma, WA 98409

5.0
122 Reviews

I genuinely enjoy my career and love my profession. I am grateful to be a team member at the wonderful Motors NW. I take pride in providing my customers with over the top customer service and assistance with all of their automotive needs.

5.0

122 Reviews

Write a Review

Dealership Experience

6 yrs, 6 mos

Industry Experience

6 yrs, 6 mos

Specialties & Trainings

Tesla

Languages Spoken

English English

Employee Video

122 Reviews of Jordan Kemp

May 21, 2023

Dealership Rating
Employee Rating

So excited to drive my new(to me) car! Thanks so much you guys you rock! More

by Jamiehowell32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocky Hartwell

May 25, 2023

Motors Northwest responded

Ecstatic for you Jamie! Congrats again! Happy travels ... and any time that you need anything at all auto-related, service, parts, general advise .... just let us know! We will be here for you ma'am, ready to rock the assistance!

May 03, 2023

Dealership Rating
Employee Rating

They were great to deal with no pressure. Everyone was professional and honest. Would definitely buy from again. More

by Mfifty5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 24, 2023

Motors Northwest responded

Nicest Toyota Tacoma in the country Scott! and Supercharged, super-awesome! Congrats again sir. Thank you for your review.

April 27, 2023

Dealership Rating
Employee Rating

Awesome and easy process no pressure to buy and gave us fair deals I sure love my new car More

by evanleckenby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 24, 2023

Motors Northwest responded

Congrats again Evan! Very very nice car! Great choice!

April 13, 2023

Dealership Rating
Employee Rating

It was a could’ve been better experience overall. Typical used car dealers who stretch the truth and use misleading advertising that isn’t discoverable in the initial overview of the vehicle. Like th More

by Tiffany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kalayna Gilbertson

Apr 13, 2023

Motors Northwest responded

Thank you for your candid review Tiffany. We apologize. Like you, spending a lot of time during your visit doing your due diligence, inspecting the car and negotiating along with your advisors, we try and do our best job, inspecting, servicing and reconditioning every vehicle that we offer. Additionally, we hold ourselves to the highest of customer service standards. Obviously, we misunderstood your excitement, acceptance of the vehicle and deal you offered, we fell short on this for you. We at no time, throughout the transaction wanted you feel forced to buy the vehicle or to not be able to walk away at any time. Your experience described now comes as a complete surprise to us and a disappointment. We are genuinely sorry for this experience up to now. Please reach out to any member of our management staff, no strings attached, we have options for you such as to take the car back, to listen and rectify the situation. We look forward to hearing from you, completely satisfying you and learning how to improve.

April 13, 2023

Dealership Rating
Employee Rating

Friendly staff! Straightforward process when purchasing my vehicle. Gave great trade in value for my old vehicle. More

by JL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Jackson

May 25, 2023

Motors Northwest responded

Thank you JL for your five-star review of our business practices.

March 24, 2023

Dealership Rating
Employee Rating

Thank you for helping me getting into a new to me car. Appreciate your team over there. More

by April
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JD Beierle, Roland Brooks, Kalayna Gilbertson, Junior Hartwell, Keith Jackson

Apr 13, 2023

Motors Northwest responded

Congrats again April! So happy for you! Thank you for your appreciative review.

March 15, 2023

Dealership Rating
Employee Rating

this dealership is very professional and helpful i am grateful for what they did for me when i went in. Nick was amazing. More

by Tyler.kane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JD Beierle, Sophia Benzin, Junior Hartwell, Rocky Hartwell, Keith Jackson, Nick Romanov, Demontae Sonnier, Diana Wanjiru

Apr 13, 2023

Motors Northwest responded

Right-on-Ty! Congrats again! Thank you for your kind words regarding our staff members. Any time that you need anything at all auto-related do not hesitate to reach out to us. We will be flattered to assist.

March 08, 2023

Dealership Rating
Employee Rating

Had some issues with the paperwork at first, but they came through in the end and fixed it and I saved big on my monthly payment. Thanks guys. More

by WhiteRebel16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JD Beierle, Rocky Hartwell

Apr 13, 2023

Motors Northwest responded

MOPOWER! Congrats again & thank you for your candid wonderful review and your recommendation for Jordan, Rocky and JD! Keep these guys in mind anytime that you need anything at all truck-related, we will be glad to assist.

March 05, 2023

Dealership Rating
Employee Rating

The staff at Motors NW exceeded my expectations. From Destiny in the office, to Jordan in sales, to Keith in finance, all are truly exceptional at getting me into the vehicle I wanted. And while the More

by AndrewF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Jackson

Apr 13, 2023

Motors Northwest responded

"Oh-what-a-feelin-Toyota!' Congrats again Drew! Happy for you sir! Thank you for your wonderful review. &, please remember, anytime, anything at all auto-related, we are here for you.

February 24, 2023

Dealership Rating
Employee Rating

Excellent feedback, good response, good details. Willing to work on cost and delivery out of state. More

by fredetreece
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Rocky Hartwell

Apr 13, 2023

Motors Northwest responded

Long-Distance-Congrats Fred! Congratulations again & thank you for your excellent review. Anytime that you need anything at all, do not hesitate to let us know, we will be glad to assist.

...
7
...

Dealership Inventory (99 Vehicles)

used 2019 Audi Q7 car, priced at $23,995
2019 Audi Q7
used
Carrara White exterior
Automatic
All-wheel Drive
used 2015 Toyota Prius Plug-in car, priced at $14,995
2015 Toyota Prius Plug-in
used
Winter Gray Metallic exterior
CVT
Front-wheel Drive
used 2018 Honda Odyssey car, priced at $23,995
2018 Honda Odyssey
used
Black exterior
Automatic
Front-wheel Drive
used 2023 Ford Mustang Mach-E car, priced at $34,995
2023 Ford Mustang Mach-E
used
Shadow Black exterior
Automatic
All-wheel Drive
used 2025 Ford Escape car, priced at $24,995
2025 Ford Escape
used
Black exterior
Automatic
All-wheel Drive
used 2025 Nissan Sentra car, priced at $21,995
2025 Nissan Sentra
used
Gun Metallic exterior
CVT
Front-wheel Drive