Jordan Klein | Page 17

The service department was great! They got me in and out in a timely manner and my vehicle was well taken care of They got me in and out in a timely manner and my vehicle was well taken care of More

by elise.keene Verified Customer Verified Customer

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Routine maintenance done and had recommended 50k maintenance done. Service advisor Jordan very helpful and had truck ready when promised maintenance done. Service advisor Jordan very helpful and had truck ready when promised More

by ejmacneil Verified Customer Verified Customer

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Great people and service! Always great with explanations of necessary and not necessary work that needs to be performed Always great with explanations of necessary and not necessary work that needs to be performed More

by Grdinicolajr@gmail.com Verified Customer Verified Customer

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Most awful dealership I have ever dealt with! !!! I have tried to do business with them 3 times now, all of which have been horrible. The first time, I took my truck in to have the exhaust donut !!! I have tried to do business with them 3 times now, all of which have been horrible. The first time, I took my truck in to have the exhaust donut changed out. Tech told me it would be $2,200 minimum to repair. Told him to have a nice day. Went to another garage and fixed it for $144. The second time, went to buy a new Lincoln Navigator fully loaded. Salesperson sent us on a wild goose chase for over 2 weeks. Drove 80 miles and bought it at another dealership. The third time, I went to get a new keyfob programmed. Service advisor acted as though she were doing me a favor and then made the assumption I couldn’t afford the $80 charge. Was told it would take 30-45 minutes. Waited over 2 hours only to discover they had my truck parked out back and hadn’t even attempted to do anything. I told them I did not appreciate being lied to and left. My husband is a CEO and I operate 2 businesses. I will NEVER do business with Gettel nor will I recommend them to my vluents! More

by armymom1776 Verified Customer Verified Customer

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This is the WORST dealership in SW Florida. They lie, don’t replace parts but charge you for new, terrible communications, and over charge for everything. Zero professionals on staff, I wouldn’ They lie, don’t replace parts but charge you for new, terrible communications, and over charge for everything. Zero professionals on staff, I wouldn’t trust them ever again! Not even to fix a tricycle! I will tell everyone I know- do not give them business! Horrible to deal with- no one calls you back! One of the worst experiences ever! I literally developed an ulcer due to the stress of dealing with them. They always needed to order more parts! Had my vehicle for four months!!! They don’t care about their customers and they have terrible customer service! More

by 6soaps99 Verified Customer Verified Customer

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The quality of service has deteriorated and personnel is way to busy to take their time to take care of you. way to busy to take their time to take care of you. More

by nad2159 Verified Customer Verified Customer

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Great experience my oil measuring tool was not reset! Other than that it was great Other than that it was great More

by bayfrontdance Verified Customer Verified Customer

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Got vehicle right in and was delivered as promised. Good communication as to status of vehicle. Good communication as to status of vehicle. More

by jfoley418 Verified Customer Verified Customer

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All the staff was very friendly. My service managers were very helpful and communicated with me throughout the entire process. My service managers were very helpful and communicated with me throughout the entire process. More

by Av410 Verified Customer Verified Customer

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First time user and looking for a long term service relationship for my pre-owned JEEP Cherokee SUV…… Jordan was excellent, as was Naomi ….. I will continue to use your services….. relationship for my pre-owned JEEP Cherokee SUV…… Jordan was excellent, as was Naomi ….. I will continue to use your services….. More

by Dr B !! Verified Customer Verified Customer

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