No one responded to my texts or phone calls.
One day job became four day job. No contact. Had to physically go to dealership for answers, Twice. Service coordinator, Brian, was rude and sarcasti
One day job became four day job. No contact. Had to physically go to dealership for answers, Twice. Service coordinator, Brian, was rude and sarcastic. My car was said to be ready, not ready, ready, not ready, ready, not ready? Horrible! Finally got it back. I only hope it’s okay.
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by Lulu
Verified Customer
Verified Customer
Other Employees Tagged:
Brian - bad and Ricky - nice
Apr 10, 2022 -
Gettel Chrysler Jeep Dodge Ram responded
Lulu, thank you for allowing us to service your vehicle and for taking the time to share your experience. We apologize for the lack of communication from our team. Your comments have been sent to our executive management team. Thank you for letting us know about the communication issue.
Apr 10, 2022 -
Lulu responded
I was lied to and misled multiple times.
Jordan does a great job with my vehicle under adverse
conditions. I’m hard to work with. And I know it. You’re lucky to have him and his public presentation at your store.
conditions. I’m hard to work with. And I know it. You’re lucky to have him and his public presentation at your store.
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by rsjohnson197
Verified Customer
Verified Customer
Apr 03, 2022 -
Gettel Chrysler Jeep Dodge Ram responded
We thank you for allowing us to service your vehicle and for taking the time to rate your experience. We are glad that Jordan is providing you with good customer service.
I had a great experience through this dealership.
They got me in right away and the communication was great.
They got me in right away and the communication was great.
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by pelletierjackie1
Verified Customer
Verified Customer
Apr 03, 2022 -
Gettel Chrysler Jeep Dodge Ram responded
Thank you for allowing us to service your vehicle and for taking the time to rate your experience.
Jordan wonderful ,service sucks three times my truck
still doing same thing and costing me tires always because not fixed
still doing same thing and costing me tires always because not fixed
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by ourplaceghtreid
Verified Customer
Verified Customer
Other Employees Tagged:
Cynthia Duckett, Robert Eberwein, Brian Mcdermott
Mar 29, 2022 -
Gettel Chrysler Jeep Dodge Ram responded
We thank you for allowing us to service your vehicle and are sorry to hear that your issue is still not resolved. Your comments have been sent to our management team.
Jared kept in touch with me and updated me throughout the
process of my car being fixed.
process of my car being fixed.
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by marissafarrise
Verified Customer
Verified Customer
Other Employees Tagged:
Jared
Mar 29, 2022 -
Gettel Chrysler Jeep Dodge Ram responded
Thank you for servicing your vehicle with us and for taking the time to rate your experience. We are glad to hear that all went well.
I got my van back and she is running as good as new.
Thank you!!
Thank you!!
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by SarieN2116
Verified Customer
Verified Customer
Mar 25, 2022 -
Gettel Chrysler Jeep Dodge Ram responded
We thank you for allowing us to service your vehicle and for taking the time to rate your experience.
I was very pleased with the service and very pleased with
the professionalism and expertise that Jordan Klein displayed. Thank you Jordan.
the professionalism and expertise that Jordan Klein displayed. Thank you Jordan.
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by cspmm124
Verified Customer
Verified Customer
Mar 24, 2022 -
Gettel Chrysler Jeep Dodge Ram responded
We thank you for servicing your vehicle with us and for taking the time to rate your experience. Your kind words for our associate, Jordan are very much appreciated.
The dealership and staff are exceptional.
I have purchased and leased cars from here with minimal haggling for the price I expected
I have purchased and leased cars from here with minimal haggling for the price I expected
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by MARIEGCMA
Verified Customer
Verified Customer
Other Employees Tagged:
Tee Badra, David Delson, Cherie George, Joel Morancy, Bryan Roche
Mar 23, 2022 -
Gettel Chrysler Jeep Dodge Ram responded
Thank you for your loyal business and for taking the time to rate your experience. We appreciate you.
Jordan your Service Advisor is outstanding.
Very good experience. I will be back for future service.
Very good experience. I will be back for future service.
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by maxwell4
Verified Customer
Verified Customer
Other Employees Tagged:
Shelby Day
Mar 22, 2022 -
Gettel Chrysler Jeep Dodge Ram responded
We thank you for entrusting us to service your vehicle and for taking the time to rate your experience. We appreciate your kind words for our associate, Jordan.
Staff was curteous and service performed was prompt.
My family and I vacation in the area regularly and will service our vehicle here again.
My family and I vacation in the area regularly and will service our vehicle here again.
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by Mark
Verified Customer
Verified Customer
Other Employees Tagged:
Adam Bird, Shelby Day, Sophie Henderson, Brian Mcdermott
Mar 21, 2022 -
Gettel Chrysler Jeep Dodge Ram responded
Mark, thank you for servicing your vehicle with us when you are visiting the area. We appreciate your kind review.