Jordan LaFranca | Page 6

I bought my truck here and I take it here for fast quick service. Asked to get it vacuumed while in for service and it was free! service. Asked to get it vacuumed while in for service and it was free! More

Report | Print

Jordan was very knowledgeable and very helpful. He explained everything to me in detail. He us also very courteous and polite. The whole sales experience was excellent as well. explained everything to me in detail. He us also very courteous and polite. The whole sales experience was excellent as well. More

Report | Print

Salesman was most helpful To tell the truth, I wasn't impressed by the dealership overall. The sales manager seemed mostly disconnected plus the owner walked by and didn't ackn To tell the truth, I wasn't impressed by the dealership overall. The sales manager seemed mostly disconnected plus the owner walked by and didn't acknowledge our presence even though, at the time, we were the only customers at the dealership. Having been a sales manager, not related to this type of business, I tend to notice the attention received from mid and upper management. The one bright spot, however, was the attention and professionalism my wife and I received from our salesperson, Jordan LaFranca. Jordan clearly had our best interest at heart. Without presenting a hard sell approach, Jordan was a valuable resource, picking a car and color to meet our taste and budget. As a result, we ended up purchasing this very automobile. After our purchase, Jordan meticulously educated us on all the features our new car offered. When you're serious about purchasing a new or used Toyota from Toyota of Midland, ask to speak to Jordan. By the way, I am not related to Jordan nor a friend, having never met him prior to my visit. I'm just a satisfied customer. More

Report | Print

long time customer I have been a long time customer at Toyota of Midland. Victor Quinonez is my salesman, but others have helped me when Victor is busy. They work like a I have been a long time customer at Toyota of Midland. Victor Quinonez is my salesman, but others have helped me when Victor is busy. They work like a team! Arnie Zarate, Jordan Lafranca and Phillip Gonzales have all gone out of their way to help make my experience the best. Terry Simmmers is a true gentleman and a pleasure to work with. I look forward to seeing all of these guys when I bring my vehicle in for service. My wife and I have purchased seven vehicles here for our family. We have never been disappointed with how we are treated. The service department is top notch. The quality of their product is exceptional. I think of these guys as our Toyota family. Victor always meets me with a smile and treats our family with respect. I can not say enough good things about our experiences over the years. I know I can count on them to do the right thing every time. I've never had a single complaint with how we are treated or the value we receive at Toyota of Midland. More

Report | Print

I had a great experience in purchasing my new Camry. Jordan was extremely knowledgeable and helpful when it came to purchasing. He has also helped me with the purchase of a used truck for my son. Jordan Jordan was extremely knowledgeable and helpful when it came to purchasing. He has also helped me with the purchase of a used truck for my son. Jordan has made both purchases very easy and I know I can trust him with any future needs or questions I may have. More

Report | Print

It is always nice to deal with a salesman that is honest and will tell you exactly what you want to know about the model you are looking at. and will tell you exactly what you want to know about the model you are looking at. More

Report | Print

This is my second vehicle to purchase from Jordan in less than a year. I will continue to purchase my vehicles from him. I have recommended Jordan to all of my friends and family. He is professional at al than a year. I will continue to purchase my vehicles from him. I have recommended Jordan to all of my friends and family. He is professional at all times. He understands that buying a car is not always the most looked forward to event and he does a fantastic job to make his customers feel comfortable. I cannot recommend him enough. I would also like to add that the dealership that he works for is a great place to buy a car. All of the staff is friendly, and I'm not talking about salesman frienly. They seem to all be genuine people. Steven T. Andrews, TX More

Report | Print

went in to trade in existing crew max tundra for a newer model. salesman and FI rep were great, friendly and knowledgeable. only downfall was tundra trade in value was 23k but was only given 20k. then tu model. salesman and FI rep were great, friendly and knowledgeable. only downfall was tundra trade in value was 23k but was only given 20k. then turnaround and sold at 25,995. no service was done to truck or new tires placed in order to justify such a huge increase. only thing that was done was a glorified detail job, inside and out. would have been nice to have been given more on trade in since i have only had the truck serviced there since vehicle was purchased in 08. Salesman Jordan was true to his word about having bedcover placed on truck and went out of his way to pick up and deliver once the work was completed. F&I rep was knoweledgable and friendly. i did recommend family to go purchase a vehicle which they purchased my old truck (trade in) since they know how i took care of the truck. they received the same professionalism and courtesy i received but were unhappy as the truck was not serviced (oil change/tire rotation) or new tires were not placed on truck especially since truck was traded in for 20k and washed it and marked value up 5,995.00. so everything receives a GREAT recommendation EXCEPT for the PRICE. not sure if that was done in order to make more $ More

Report | Print

Jordan is the ultimate professional. He clearly answered all of our questions and made it easy to make our decision. I would recommend anyone interested in discussing the values of a Toyota talk with Jordan all of our questions and made it easy to make our decision. I would recommend anyone interested in discussing the values of a Toyota talk with Jordan. In my opinion we purchased the best value for our dollar and I am looking forward in driving our new Vensa for many years. More

Report | Print

Jordan was very helpful and informative, but not pushy. He allowed the product to speak for itself. the whole process took an hour or two but that was completely painless compared to times where we have sp He allowed the product to speak for itself. the whole process took an hour or two but that was completely painless compared to times where we have spent whole days at dealers, just to be told "no", the day wasted. Toyota of Midland's process felt very streamlined. The customer service follow-up is outstanding! It was, by far, the best vehicle buying experience I have ever had, and I would go back to Toyota of Midland in a heartbeat. More

Report | Print