Jordan Nichols | Page 2

Bad communication. Have doubt about proper diagnosis with a very expensive truck. Will not return for service maybe if I win the lottery I could afford a new half ton t Have doubt about proper diagnosis with a very expensive truck. Will not return for service maybe if I win the lottery I could afford a new half ton truck. Wouldn’t trust a used truck inspected by them. More

by r.harpole Verified Customer Verified Customer

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Very fast, efficient and knowledgeable sales and finance guys. Agreed upon purchase price prior to going into the dealer and nothing changed at signing. guys. Agreed upon purchase price prior to going into the dealer and nothing changed at signing. More

by janice7 Verified Customer Verified Customer

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Jordan and Luke gave 💯! I knew what I wanted and jordan made sure that I got that. They were both professional and polite. When I'm ready for another car? Canton Ford is I knew what I wanted and jordan made sure that I got that. They were both professional and polite. When I'm ready for another car? Canton Ford is where I'll go. Thank you guys for helping me in my purchase!! More

by austinkaren1970 Verified Customer Verified Customer

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The staff was great. No problems there, even after I called them almost every 2 weeks for update on motor and parts being shipped to them. Garrett was very patient. I No problems there, even after I called them almost every 2 weeks for update on motor and parts being shipped to them. Garrett was very patient. I asked him to tell Ford there was an old lady in Fruitvale that was not happy and to hurrybit up! Wish Ford could have been on top of their job in getting motors and defect parts for 2019 Ecosports to dealerships. Took my car in on Aug 21 and didn't get it back until Oct 29. A wait of over 2 mos is not acceptable, no car, but 2 payments had to still be paid! Ford should provide rent car as soon as cars are turned in to dealerships! Sure, they'd reimburse you for a rental car, up to $50 per day, but only for 30 days. I opted out of that deal because I could not pay rental fees and wait for Ford to reimburse me. Who knows how long that would take?! I say all this to alert 2019 Ecosport owners about this recall. This was, by the way, the 4th engine in my car! The engineers of this model's engine should be terminated, if not already. More

by Raylene Cockrum Verified Customer Verified Customer

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Friendly focus on customer needs, easy to talk to. But see how things go after sale,when things need be done to the truck. Services after sale. But see how things go after sale,when things need be done to the truck. Services after sale. More

by karrered94 Verified Customer Verified Customer

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Great job! Did an awesome job with my vehicle while they had my vehicle in canton. Did an awesome job with my vehicle while they had my vehicle in canton. More

by nicholaslperry Verified Customer Verified Customer

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The entire staff is always friendly, fast with accurate solutions to problems, and helpful with alternative solutions. solutions to problems, and helpful with alternative solutions. More

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Courteous and on time service. I took my truck in the early morning and picked it up that afternoon I took my truck in the early morning and picked it up that afternoon More

by woodwoodyn Verified Customer Verified Customer

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Jordan was amazing! I haven’t had this level costumer service ever at a dealership. There really is a benefit to going out of the city limits to a small town dealer. I w I haven’t had this level costumer service ever at a dealership. There really is a benefit to going out of the city limits to a small town dealer. I was never rushed and he made a deal that worked for me. Can’t say enough good things about Canton Ford and Jordan! More

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Everyone i encountered was very very accommodating,polite,helpful,and did everything they could for me accommodating,polite,helpful,and did everything they could for me More

by rothermelkathy Verified Customer Verified Customer

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