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Jordan Samuels

Overview Reviews (5) Inventory (484)

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Jordan Samuels

Technician

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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5.0

5 Reviews

Overview Reviews (5) Inventory (484)

5.0

5 Reviews

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5 Reviews of Jordan Samuels

May 10, 2025

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Employee Rating

Outstanding service. 10 out of 10 will try again! Saleena was great and service was fast. 10 out of 10 will try again! Saleena was great and service was fast. More

by l.dot.marrz21

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitchell Byrd, Justin Crouch, Sarita Alzate, Tom Caruso, Telon Gumbs, Craig Battinell, Alexander Chaplin, Alexander Mana, Justin Worrell , Saleena

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May 10, 2025 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

January 26, 2025

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$700 for a door handle? !?!!! What a rip off!! Will return to this service department if it is my last and ONLY choice. !?!!! What a rip off!! Will return to this service department if it is my last and ONLY choice. More

by DANIELJAMESKNOWLTON

Verified Customer

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Recommend Dealer

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Jan 30, 2025 -

Hyundai of Wesley Chapel responded

We're sorry to hear about your experience, Daniel, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sincerely, Jose Gesmondi Service Manager

October 26, 2024

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The service center handled my warranty work quickly and they were very professional and communicative throughout the process they were very professional and communicative throughout the process More

by hilaryr.evans

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jasmine Yarwood, Sarita Alzate, Tom Caruso, David Fernandez, Nha Van, John Paddyfoot, Eric Martin Vergara, Alexander Mana, Amy Rigsby

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Oct 27, 2024 -

Hyundai of Wesley Chapel responded

Thank you, Hilary! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

September 19, 2024

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Employee Rating

I had to come in for oil change and tire rotation. pulled up to service port and literally felt like a celebrity. 3 guys ran to my car. one with a number for top of my car. one to open my door and t pulled up to service port and literally felt like a celebrity. 3 guys ran to my car. one with a number for top of my car. one to open my door and took my keys. all with a smile and one to escort me in to lobby and showed me where coffee and bathroom was. (must’ve been obvious on my face. lol). sat down had a leisurely cup of coffe and before I knew it I was escorted back out to my car and handed keys and again all with a smile! I was thoroughly impressed and pleased! very appreciative!! ty again A+! More

by dreamingblue64

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Rodriguez, Justin Diaz , Pedro

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Sep 19, 2024 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

August 22, 2024

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Jasmine was absolutely wonderful, one of the best techs I have ever had! I would bring my car back all the time! have ever had! I would bring my car back all the time! More

by Turnalex

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Hacker, Jasmine Yarwood

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Aug 22, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your review! Quality customer service is always our number one priority, and we're happy to hear that Jasmine met your expectations. We'll be sure to let her know. Thanks for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

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