Jordy Lema

It is a great pleasure to work with Justin. He is very pleasant, polite, professional and very knowledgeable about the car I purchased. He setup and explained the technology in the car. He made He is very pleasant, polite, professional and very knowledgeable about the car I purchased. He setup and explained the technology in the car. He made followup calls and sent texts to make sure I was comfortable with car. He is always happy and willing to answer any and all questions. I feel reassured. I have known Adam since 2022 when Purchased my 2022 g80. He is always pleasant, professional and happy to answer questions I may have. Adam, you are the reason I purchased my second Genesis car within four years. Genesis of Merrillville you made an excellent choice in placing Adam in his present position. thank you Zach for taking photos, my car and the sales team, it is a good memory. I want to thank everyone who was involved in preparing the car for delivery and specially Ben, Joe French and Joe the mechanic, in my opinion is the most important team member who does an excellent job of making sure my cars are safe to drive. The car was very shiny and decorated when I first saw it. It was a very pleasant experience. Everyone was smiling and it was great to see they enjoy what they do. More

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Dave Cox made my purchase of our second Genesis GV80 a breeze! His exceptional customer service, attention to detail, and genuine care ensured a smooth and enjoyable experience. I highly recommend Dave fo breeze! His exceptional customer service, attention to detail, and genuine care ensured a smooth and enjoyable experience. I highly recommend Dave for his professionalism and dedication! More

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Can’t say enough good things about this Dealer. From my initial interactions with Zach to the follow up from the Sales Manager Adam to finalizing paperwork with Jordy…this team is TOP NOTCH! If From my initial interactions with Zach to the follow up from the Sales Manager Adam to finalizing paperwork with Jordy…this team is TOP NOTCH! If you are thinking Genesis (you should this is my 3rd) give these guys a buzz. They were super competitive with pricing to fit my budget and made the buying process frictionless. We drove from STL! More

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Dave was absolutely phenomenal salesperson. He was very polite . Answered all of my questions , also explained all of the features on the vehicle . I would highly recommend Dave ! He was very polite . Answered all of my questions , also explained all of the features on the vehicle . I would highly recommend Dave ! More

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Couldn’t have asked for a better salesperson than Justin. He offered to search other dealerships for the exact model and color combo I wanted without hesitation and went the extra mile in acquiring the car f He offered to search other dealerships for the exact model and color combo I wanted without hesitation and went the extra mile in acquiring the car for me. He was also very honest in our price negotiations and made sure we landed on terms that made sense for both of us. I highly recommend Merrillville Genesis. More

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I would avoid this dealership at all costs. Our appointment was scheduled for 10AM, but the finance manager (Jordy) showed up several hours late, leaving us waiting with no communication. The Our appointment was scheduled for 10AM, but the finance manager (Jordy) showed up several hours late, leaving us waiting with no communication. The car registration process has also been a nightmare — massive delays and zero proactive follow-up. My temporary tag is about to expire, and I still haven’t heard back from anyone. Extremely disappointing experience from start to finish. More

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The purchase of our GV70 was professional and efficient. Zach, our Experience Manager, was knowledgeable and explained everything clearly. Zach, our Experience Manager, was knowledgeable and explained everything clearly. More

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From start to finish, David Cox made this the smoothest and most stress-free vehicle purchase we’ve ever experienced. There was no pressure, no sales tactics—just genuine care and professionalism. David to and most stress-free vehicle purchase we’ve ever experienced. There was no pressure, no sales tactics—just genuine care and professionalism. David took the time to listen, answered every question with patience, and worked closely with my wife and me to make sure we felt confident and comfortable every step of the way. It truly felt like he was on our side. We’re grateful to David and the entire team at Genesis of Merrillville for turning what can often be a daunting process into something enjoyable and memorable. We’ll absolutely be back for our next major purchase. Thank you for making us feel valued. More

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