Jorge Quevedo | Page 3

Awsome experience. As most people I dreaded the thought of going to buy a new car and dealing with pushy salespeople. From the moment we started talking to David My Husb As most people I dreaded the thought of going to buy a new car and dealing with pushy salespeople. From the moment we started talking to David My Husband and I where very comfortable with him and his sales approach. He listened to what we needed in a vehicle and negotiated a very good deal with us. When it came time to sign the paperwork we had the same experience with Kris the finance manager who handled are transaction. We where both very pleased and would highly recommended Elgin Hyundai to our friends and family. More

by artrepeta Verified Customer Verified Customer

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Old Car / New Car I was faced with a large repair on a 12 year old Sonata. The expense was more than the car was worth and more than I had. I would have had to finance I was faced with a large repair on a 12 year old Sonata. The expense was more than the car was worth and more than I had. I would have had to finance a repair. The dealership helped me get a new leased car within my budget. I had planned on saving money in the fall for a new car so did not yet have money for a down payment. The sales person was very helpful in getting me something I could afford and be happy with and eliminate costly repairs. I arrived at the service department at 11:00 a.m. to discuss my options. I left the dealership at 2:30 with a new car. More

by patrittle Verified Customer Verified Customer

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JAY THIS WAS MY SECOND PURCHASED AND I AM VERY PLEASED WITH BOTH TRANSACTIONS, WILL DEFINITELY BE USING YOUR DEALERSHIP AGAIN IN THE FUTURE, THE STAFF WAS THIS WAS MY SECOND PURCHASED AND I AM VERY PLEASED WITH BOTH TRANSACTIONS, WILL DEFINITELY BE USING YOUR DEALERSHIP AGAIN IN THE FUTURE, THE STAFF WAS VERY FRIENDLY AND HELPFUL More

by jcarter198 Verified Customer Verified Customer

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Bought a new 2016 Sonata, Lease. Great car, great service! Thank you! Also thank you for keeping my 2002 Elantra in good shape as our spare vehicle. Love your new facility! Great car, great service! Thank you! Also thank you for keeping my 2002 Elantra in good shape as our spare vehicle. Love your new facility! More

by JEFRSN Verified Customer Verified Customer

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Great dealership 4th car from elgin hyundai.Steve Johnson was a great help with this purchase. Jorge in service is the best, before he became a service writer he worke 4th car from elgin hyundai.Steve Johnson was a great help with this purchase. Jorge in service is the best, before he became a service writer he worked on our previous cars. More

by MEHETTINGER Verified Customer Verified Customer

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Love my car Excellent experience. Very professional dealership. Top notch service department. Mitch Zich did a excellent job of making me feel good about buying Excellent experience. Very professional dealership. Top notch service department. Mitch Zich did a excellent job of making me feel good about buying this car. Too bad that I had to part with my money, but I do enjoy this Sonata Hybred. I would recommend Elgin Hyundai More

by follrath Verified Customer Verified Customer

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Everything was easy and non-stressful. Thank you David! Jorge in the service department is excellent. David knew my time was valuable and coordinated my purchase through email. This is my third Hyundai vehi Jorge in the service department is excellent. David knew my time was valuable and coordinated my purchase through email. This is my third Hyundai vehicle, but my first purchase at Elgin Hyundai. More

by LINDALUICK Verified Customer Verified Customer

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Charged me for services not performed I took my wife's 2005 Elantra in for service on 11/29/14 prior to a long road trip. I requested that the timing belt be changed, the belts checked, th I took my wife's 2005 Elantra in for service on 11/29/14 prior to a long road trip. I requested that the timing belt be changed, the belts checked, the oil changed, and the brakes be bled. The car hasn't been used for several months so I was concerned about it's condition. When I brought the car home it looked like one of the tires was low so I checked the pressure and found it to be 23 psi. As a matter of fact all of them were low so I checked with another tire gauge which confirmed the initial pressure readings. The Service Report said that they checked the pressures and found them all at 32 psi. Lie #1. I decided to look under the hood and noticed the alternator belt was split in half! They sold me an AC belt and said the rest were fine. Lie #2. Being really curious, I climbed under the car to see if the brake bleed screws showed signs of being opened (necessary for bleeding) and they weren't touched' still dirty, rusty, and no signs of brake fluid. When I questioned the service writer about it he said they bleed the system entirely through the master cylinder WHICH IS IMPOSSIBLE! Lie #3. Hopefully the timing belt was changed as they charged me for. I wrote a nice email (complete with photos) to the Service Manager and the General Manager outlining the issues and they wanted me to bring the car back. I told them that I no longer trusted them and I just wanted them to reimburse me for the work that wasn't done. Unfortunately they didn't so as I told them I am informing others of the quality of service that they can expect at Elgin Hyundai. It's really too bad that you cant trust a dealer. More

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I have bought and have had serviced 3 Hyundai vehicles from Elgin, the service has been fantastic! The original reason I bought from them was price, service kept me coming back as I come from over 50 mil from Elgin, the service has been fantastic! The original reason I bought from them was price, service kept me coming back as I come from over 50 miles for sales and service. After our second Elgin Hyundai purchase, we brought my Mother-in-law in and she bought a Sonata from Elgin. They always greet you by name and take excellent care of you by providing a loaner when I need one for the day, or something as simple as a water/coffee and conversation. The description of "Your Parents" dealer for past generations always come to mind when I think and refer to them, it is not Elgin, it is Jim, Jorge, Steve, Chris and Brian. A great group to get to know and trust. I had a tough decision as to trade my high mileage (244,000) '07 Sante Fe or keep it since Jim and Jorge have taken such great care of it over the 5+ years I have had it, but the deal Steve, Brian and Chris offered us on a new '13 Sante Fe was to good to pass up. We will continue to come back to them for service on this vehicle and our others Elgin Hundais. More

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My total experience from sales, service to finance was fantastic! Matt was excellent to work with as well as Jorge in Service. I highly recommend this dealer! fantastic! Matt was excellent to work with as well as Jorge in Service. I highly recommend this dealer! More

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