Jose Baret | Page 25

Amazing service Jose was friendly and helpful, I would definitely recommend a friend to buy a car from him. I love my car he made sure I found the right car For myse Jose was friendly and helpful, I would definitely recommend a friend to buy a car from him. I love my car he made sure I found the right car For myself More

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Happy customer Me siento muy feliz con el servicio brindado muy eficaz y rápido en su trabajo y sobre todo muy atento y respetuoso con mucho conocimiento de lo que h Me siento muy feliz con el servicio brindado muy eficaz y rápido en su trabajo y sobre todo muy atento y respetuoso con mucho conocimiento de lo que hace es el mejor vendedor que tiene Rothrock. More

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Great customer service Jose and the rest of his team were very pleasant to work with. My boyfriend and I just stopped in to look at used cars after being told by another dea Jose and the rest of his team were very pleasant to work with. My boyfriend and I just stopped in to look at used cars after being told by another dealership that no one else could give me a better deal. Not only did I get a better deal I drove away with a new 2016 Dodge Dart with 51 miles on it right from the show room, not a used one. Jose and his team went above and beyond to get me this deal under the circumstances(the amount I owed on my other vehicle and no money down) we were working with. Wasn't my first choice for a vehicle but its a very nice car and I really like it and much better then me getting used like the last place told me I could only get. Jose never gave me false hope and from the beginning said we will make something work. If its not used then a new one. I enjoyed my experience here and will only do business with them from now on. Very professional and friendly sales people. More

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Best experience ever thanks to Jose Went in to look at a 2009 Nissan rouge I met with sales person Jose who was very nice! We took it for a test drive but I didn't really like the interi Went in to look at a 2009 Nissan rouge I met with sales person Jose who was very nice! We took it for a test drive but I didn't really like the interior. He brought out a 2011 rouge which looked and drove so much nicer! The whole buying process between him and his business manger went very smoothly!!! I highly recommend Roth rock and Jose!!! More

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Excellent experience with Jose Baret! This is the 8th Nissan our family has purchased from Rothrock. As in the past, our experience with Jose Baret has been over and beyond our expectation This is the 8th Nissan our family has purchased from Rothrock. As in the past, our experience with Jose Baret has been over and beyond our expectations. He is a knowledgeable, personable, kind young man who always puts his customers first! Jose is a 5 star employee and Rothrock is lucky to have him on their team!!!! More

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REMARKABLE BUYING EXPERIENCE WITHOUT A DOUBT, JOSE AND ROTHROCK MOTOR SALES PROVIDED THE BEST BUYING EXPERIENCE WE COULD HAVE ASKED FOR! THIS IS THE THIRD VEHICLE WE B WITHOUT A DOUBT, JOSE AND ROTHROCK MOTOR SALES PROVIDED THE BEST BUYING EXPERIENCE WE COULD HAVE ASKED FOR! THIS IS THE THIRD VEHICLE WE BOUGHT FROM ROTHROCK, AND JOSE TOOK SPECIAL CARE OF US EVERY TIME. THEY GOT US EXACTLY THE CHRYSLER WE WANTED WITH EXACTLY THE OPTIONS WE WANTED! COULDN'T ASK FOR MORE! EVERYONE WE DEALT WITH WAS KNOWLEDGEABLE, PLEASANT AND HELPFUL. AND THEY FOLLOWED UP A FEW TIMES AFTER THE SALE. KIM WAS VERY HELPFUL EDUCATING US ON ALL THE GADGETS OUR 300C CAME WITH, AND HELPED PROGRAM OUR INDIVIDUAL CHOICES. WILL WAS EXTREMELY EFFICIENT IN HANDLING THE TITLE TRANSFERS AND FINANCING. TOP SHELF STAFF AND DEALERSHIP! More

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Chevy Spark Rothrock is the place to go. This dealership is fast, friendly, and does nothing but find you the best deal possible. They give their all when gettin Rothrock is the place to go. This dealership is fast, friendly, and does nothing but find you the best deal possible. They give their all when getting you into your dream car. I would recommend this dealer to everyone on the planet! More

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Great buying experience but watch for extra charges! Was involved in a car accident that totaled my favorite car. Rothrock had the identical vehicle (color, options, etc.) which was very hard to find (on Was involved in a car accident that totaled my favorite car. Rothrock had the identical vehicle (color, options, etc.) which was very hard to find (only 3 in tai-state area) so I went to check it out after work. The vehicle looked very clean. I didn't need any information about the car as I was well familiar with all of it's features. Said if the test drive was good and the numbers worked, I'm the buyer. Alex and Jose worked with me to get the vehicle at a very fair price. Little did I know that 1 month later I would need to be buying another vehicle but this time for my wife. Very broad selection of used cars!! Thanks Alex Wilson and Jose! One note, be careful when reviewing closing documents. I got tagged for an unwanted $219 charge for registration of window engraving. Asked to have it removed over a month ago and still waiting. Not likely to see it refunded. Not a bad reflection on the sales team but was thinking it was an oversight in the back office but lack of following through on commitment to refund has me wondering. More

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They lie 01/17/15 Bought car at Rothrock on Plaza Lane in Allentown, PA Salesperson Jose Baret Assistant Sales Manager Kevin Doddy introduced himself during 01/17/15 Bought car at Rothrock on Plaza Lane in Allentown, PA Salesperson Jose Baret Assistant Sales Manager Kevin Doddy introduced himself during sale Autocheck report never mentioned or offered Specifically asked if anything was wrong with the car and was told no. March 2015 left front started making odd noises in area of wheel April 2015 engine stared to not start at full power – as if not firing on all cylinders. July 2015 backup camera started working only intermittently 9/9/15 car to Gateway Kia to fix back passenger seat that would not raise or lower. Could not fix – parts had to be ordered. 9/22/15 Driver’s side rear door will not open. 9/23/15 car to Gateway Kia to complete seat repair and look at door handle. Asked sales at Gateway to give us an estimate of trade in value. Was asked if car was in accident and told them no. Sales came back with a Carfax report showing car was in accident November 2011 with left front damage. Trade in value is only $10,000 due to that. 10/3/15 went to see Jose Baret at Rothrock and told him we were unhappy and would not have paid almost $18,000 for a car that had been in an accident. He said they did not know it had been in an accident. Asked him for trade in value and he offered $8000. He brought in Assistant Sales Manager Kevin Doddy who also told us that they did not know the car was in an accident. Became very indignant when told we felt they used deceptive sales practices and said “I have been doing this 14 years and have never deceived anyone” Jose stated that accidents are often reported up to 4 years afterwards. I went home and paid $20 to run an Autocheck report that clearly shows the accident was reported 11/16/11. That means that Rothrock not only knew the car was in an accident, they did not tell me when buying the car despite being asked if anything was wrong with the car and they lied to me on 10/3/15 when they said they did not know. More

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Perfect I had just purchased a new car at Rothrock and it was a great experience. Jose had helped me from the moment I got there. He helped with every specifi I had just purchased a new car at Rothrock and it was a great experience. Jose had helped me from the moment I got there. He helped with every specific thing I needed to know about this vehicle and was a very nice person! I am recommending this dealership to everyone interested in getting a car, because of how great the cars turn out and the great customer service! More

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