Jose Baret | Page 27

Excellent Disposition I'm not a fan of car salesmen but I must honestly say this place changed my view. Jose and Kevin were friendly, courteous, and just overall pleasant I'm not a fan of car salesmen but I must honestly say this place changed my view. Jose and Kevin were friendly, courteous, and just overall pleasant to deal with. I'm a very indecisive person and not once did I feel pressured or like I was wasting their time. (Unlike the Honda dealer I visited the day before.) RothRock is a good hour away from my residence but well worth the trip. I will definitely refer people to Jose Baret, and if/when I'm looking to trade in the vehicle I purchased this will be the first place I go. More

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Satisfaction with Dealership/Sales Consultant We have bought a number of new vehicles at Rothrock within the last 7+ years. When we were looking to trade in our Jeep Liberty (which we purchased a We have bought a number of new vehicles at Rothrock within the last 7+ years. When we were looking to trade in our Jeep Liberty (which we purchased at Rothrock) for something with better gas mileage, we automatically thought of going to Rothrock. We have a dealership in our town (Rentschler in Slatington), and we did look there; however we always knew we would end up at Rothrock to purchase. We have dealt with Jose as our Sales Consultant for almost all of our new vehicles purchases in that time frame. He is beyond helpful, friendly, and definitely knows what he is doing. He works with us until we get the deal we feel we deserve. I would, and have, recommended both Rothrock and Jose to people that have told me they're thinking of purchasing a new vehicle. I know for a fact that we will continue to deal with Jose for as long as he is at Rothrock. Thanks!!! More

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Extraordinary Experience Working in customer service for a good portion of my life, I have developed very specific expectations of how I feel the consumer should be treated. K Working in customer service for a good portion of my life, I have developed very specific expectations of how I feel the consumer should be treated. Knowing the stereotype of used car salesmen and being a very passive person, I was immediately intimidated by the idea of car shopping. After looking at a couple of cars elsewhere and feeling the pressure of the typical hard sell, I found myself at Rothrock a few days ago expecting the same song and dance. I was mistaken. My experience started out with Anita, who was incredibly personable and ended up with Jose walking me through every last detail of how my car works (and even surprising me with a feature I had not previously noticed). Unlike my prior experiences, there was not one moment where I felt like Jose wanted me to drive the car off the lot unless I was entirely in love with it. During my test drive I was able to drive the car and get a feel for it without someone trying to shove it down my throat. Jose answered any questions I had, but allowed me to really enjoy the moment while he and my boyfriend talked about some of their common interests. In case you can't tell where this is going, I left with the car that night and have loved it ever since. The following day I noticed a discrepancy in my paperwork; it was handled promptly and with genuine concern. The exceptional customer service I received at Rothrock took an already exciting event and made it a truly unforgettable experience. I now know why every car I have ever known my grandparents to drive has come from Rothrock. Thank you Jose! More

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The First Dealer EVER That Prompted Me To Write A Review When looking for a very specific Cadillac ATS, I shopped hard online and was torn between a new vehicle and several year-old ones that I found. I call When looking for a very specific Cadillac ATS, I shopped hard online and was torn between a new vehicle and several year-old ones that I found. I called Rothrock and was greeted by a very friendly Jose Baret who worked incredibly hard to get me the information I was looking for. In order for me to go the used route, I walked into the dealership with perhaps an unreasonable expectation of what I was willing to pay and what I needed for my trade. If they played games or weren't able to work with me, I was simply going to go buy the new vehicle I had driven at another dealership. Jose was awesome, he and Kevin Doddy helped figure out a way to make the transaction work in my budget and were extremely honest and professional in every way - sincerely some really good guys. Brian Amill, the finance manager (another really sharp guy) finished my experience in the best possible way, staying well after closing to help finish up the paperwork and presented me with the keys to my new vehicle. As a former general manager of a large commercial truck dealership, I am very familiar with dealers and their often sleazy reputation. I can tell you that there is a distinct difference at Rothrock and I am proud to recommend them to anyone looking for a no-nonsense partner to help them find the perfect vehicle at a perfect price! More

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Great place very friendly and would recommend to any one looking for great people to work with you On a new or used vehicle. I will buy from them any time my experience was awesome looking for great people to work with you On a new or used vehicle. I will buy from them any time my experience was awesome More

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Its always a Pleasure to work with the crew at Rothrock . Ive been dealing with them on a Professional level for 20 years now and never had a reason to look any further for my needs . And in that time I'm st Ive been dealing with them on a Professional level for 20 years now and never had a reason to look any further for my needs . And in that time I'm still talking to the same people.. That alone says it all.... "The Company You Keep" isnt a catch phrase .. Its what they are . More

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I bought a used car from this dealership the salesman was very polite and did not try to sell me something I did not want.It was one of the most cooperative car purchases I have ever experienced. I would hig very polite and did not try to sell me something I did not want.It was one of the most cooperative car purchases I have ever experienced. I would highly recommend them for purchasing a vehicle. I did not over pay nor did I think I under paid it was a very good experience.They did a very nice job in very little time. I give them a 5 star out of 5 was very pleased.I purchased a vehicle over 25 years ago with them and had a similar expedience than too. Thank you Jose More

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Jose was very informative about all aspects of the car sale. My family has been purchasing vehicles there for over a few years so it was a great first experience of mine to be able to purchase my new vehi sale. My family has been purchasing vehicles there for over a few years so it was a great first experience of mine to be able to purchase my new vehicle. More

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Ended up leasing two new Nissans within 30 day period from Rothrock and trading in our older vehicles. Had a long winded reason why and how we ended up at Rothrock, due to competitors overbearing relentl from Rothrock and trading in our older vehicles. Had a long winded reason why and how we ended up at Rothrock, due to competitors overbearing relentless phone calls, lowball pricing attempts, etc... Walked into Rothrock after cancelling several appointments due to my overwhelming on call work schedule as my wife's. We were never pressured, we were then directed to sales counselor Jose Baret, spent the entire afternoon driving several vehicles, actually felt bad since we spent over five hours of Jose's time (on a Saturday) and his time is just is as important as ours. After trading in a relatively newer vehicle (2011) Jose started asking us the right questions about our future, and previous purchasing of vehicles. Long story short left Rothrock dealership with a brand new 2013 Nissan Murano with same payment price we were making on our 2011 vehicle which we were not happy with and were elated with the 2013 Nissan Murano (did not want all the bells and whistles, only a few), due to their excellent on hand Inventory of Nissan brand vehicles we could pick from fully loaded to minimal and everything in between. After this pleasant day spent with Jose and absolutely no pressure or fast talking, we decided to look at another vehicle, once again we had to cancel scheduled visits due to health reasons, Jose called and stated "whenever you feel better you know where we’re at" and never once continued to relentlessly call as previous dealers have. We (my wife and I) showed up on a weeknight and ended up leaving with another brand new 2014 Nissan Altima (within our price range) we gave Jose what we were able to spend a month for payments, never pushed us into a more expensive vehicle which I really liked, but he saved me from myself overspending and actually got my monthly payment right where it needed to be. Without running in to Jose initially at Rothrock and given their excellent selection, we probably would of moved on, they are a perfect mix of an excellent sales counselor and dealership. And by the way we live in the Emmaus area 1/2 mile from the largest auto mile in the entire LV area and we ended up going across town to purchase two vehicles in one month, enough said. Thank You Jose More

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Jose Baret is a very professional, friendly, and honest used car sales person. He helped me get an excellent deal on a well-maintained Nissan Quest. There were no pressure tactics and the rest of the tea used car sales person. He helped me get an excellent deal on a well-maintained Nissan Quest. There were no pressure tactics and the rest of the team that made the deal also did excellent work. Finally, the overall used car experience was great and I am pleased with my new used car. More

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