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Jose Daniel Gutierrez
Jose Daniel Gutierrez at Tim Moran Hyundai

Jose Daniel Gutierrez

Service Advisor

Tim Moran Hyundai

100 Carriage Cir
Hemet, CA 92545

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4.7
226 Reviews
4.7

226 Reviews

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226 Reviews of Jose Daniel Gutierrez

December 19, 2025

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Employee Rating

It took longer than expected. But the job was great We will be back soon More

by eisenbraunjanet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 19, 2025

Tim Moran Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Guy Foster Service Manager GFoster@Goschmail.com

December 17, 2025

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Employee Rating

3 or 4 times for the same and new transmission issues. It was driven 1 mile and told all is good after a full week Totally disappointing More

by joanne0456
Service Time
Service Communication
Recommend Dealer
No
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Dec 21, 2025

Tim Moran Hyundai responded

Joanne, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Danny Meraz General Manager

December 09, 2025

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Always a pleasure to have my vehicles serviced at Tim Moran Hyundai. Friendly knowledgeable service technicians. Quick and through service. More

by gds8333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 09, 2025

Tim Moran Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tim Moran Hyundai. Guy Foster Service Manager GFoster@Goschmail.com

November 27, 2025

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After my car at the dealership waiting for a part for 9 weeks (which wasn’t the fault of the dealership) my car is returned to me with a crack in the windshield. I was told the small crack was there when t More

by L.Chavis66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 30, 2025

Tim Moran Hyundai responded

Thank you for bringing this to our attention. We'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Danny Meraz General Manager DMeraz@goschmail.com

November 22, 2025

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Employee Rating

Service department was discourteous, curt and did not take my evidence of a safety issue seriously. Sad, but I gave to go to a different dealer to remefy my car's safety issues. More

by Kevinpetka
Recommend Dealer
No

Other Employees Tagged: AJ El Jaouhari, Danny Meraz

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Nov 25, 2025

Tim Moran Hyundai responded

Kevin, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you, and we will reach out. Danny Meraz General Manager DMeraz@goschmail.com

November 18, 2025

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Employee Rating

We were very dissatisfied with the service we received. The service representatives were rude and uninformed except for the one that gave us our keys More

by dcbokusky
Service Time
Service Communication
Recommend Dealer
No
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Nov 21, 2025

Tim Moran Hyundai responded

Thank you for providing this feedback. We apologize for not delivering an exceptional service experience to you. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Danny Meraz General Manager DMeraz@goschmail.com

October 23, 2025

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When at the dealership I am very comfortable. Everyone is very nice. Coffee, water, and snacks makes my wait relaxing. More

by julierios1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 23, 2025

Tim Moran Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Guy Foster Service Manager GFoster@Goschmail.com

October 21, 2025

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Marlene Burke is a joy to work with. Wonderful salesperson who does what she says she will do! Come see her! More

by sandflower60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Theodore Parrish, MARLENE BURKS

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Oct 21, 2025

Tim Moran Hyundai responded

Thanks for sharing about your experience with Tim Moran Hyundai. We appreciate your business and hope to see you again soon! Marcos Morales General Sales Manager mamorales@goschmail.com

September 12, 2025

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The nicest sales staff that spoke to us in a respectful and straightforward fashion. Worked to make a deal that works for us. Always receive great service in the service department. More

by lavidalocca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Theodore Parrish, Brandon Mora, Matt Lester, MARLENE BURKS

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Sep 13, 2025

Tim Moran Hyundai responded

Here at Tim Moran Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Marcos Morales General Sales Manager mamorales@goschmail.com

September 09, 2025

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We've had JD as our Service rep for many years. He has always been a pleasure to work with and really knows what's up. I can't thank him enough for his professionalism and courtesy. He takes time t More

by sparrygrm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 09, 2025

Tim Moran Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Guy Foster Service Manager GFoster@Goschmail.com

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