Jose Franco

Florida Fine Cars West Palm Beach responded

Thank you for the wonderful review! We’re glad our team’s efficiency and transparency made your experience such a positive one. We appreciate your recognition of the attentive service and clear communication throughout the process. Thank you for choosing Florida Fine Cars, A Carvix Company.

Florida Fine Cars West Palm Beach responded

Thank you for sharing your feedback. We’re glad management honored the agreement to repair the shock and glove box latch identified during your test drive before you picked up your vehicle. However, we’re sorry the delivery experience fell short and that the home delivery information on our website did not match your experience at the West Palm Beach location. We understand how that discrepancy could cause frustration, and we appreciate you bringing it to our attention. Thank you for choosing Florida Fine Cars, A Carvix Company.

Florida Fine Cars West Palm Beach responded

Thank you for the wonderful review. Helping customers find a vehicle they truly love is what it’s all about. Congratulations on your new car, and thank you for choosing us!

Florida Fine Cars West Palm Beach responded

Thank you for your wonderful feedback. We’re glad to hear that you had such a positive experience and that the support you received was helpful, professional, and memorable. It’s great to know the video and overall experience made a strong impression, and we truly appreciate your kind words about the team. We’re grateful for your trust and support. Thank you for choosing Florida Fine Cars, A Carvix Company.

Florida Fine Cars West Palm Beach responded

That’s what we love to hear! Thank you for sharing your experience and for recognizing Andree. We’re so glad you felt at home at Florida Fine Cars and that you’re loving your new ride. Welcome to the family!

Florida Fine Cars West Palm Beach responded

Thank you, Hoggully! We’re glad to hear JR Hamilton was a straight shooter and made your experience a pleasant one. We appreciate your kind words and are happy we could help. Thanks for choosing Florida Fine Cars. Enjoy your new ride!

Florida Fine Cars West Palm Beach responded

We appreciate you leaving your feedback, but we would like to clarify that your review contains inaccurate information. The customer visited our dealership due to a sensor indicating that a tire needed air. While we were checking the vehicle during her visit, she mentioned a vibration. We then realized that the lane assist system was active, which automatically corrects the vehicle when it drifts out of the lane or tries to turn without using the turn signal. There is no issue with the vehicle, and this was clearly explained to the customer as she just purchased this vehicle not even 24 hours ago.

Florida Fine Cars West Palm Beach responded

Thank you for your kind words! We're so glad to hear that you had a smooth and easy experience, and that everything was clearly explained. We truly appreciate your feedback and are always here to help whenever you need us. Enjoy your new vehicle!

Florida Fine Cars West Palm Beach responded

Thank you for the shoutout! We're so glad to hear that Jean and the team at Fine Florida Cars helped you and your brother drive home with a BMW. We appreciate your trust and hope you both enjoy your new ride!

Florida Fine Cars West Palm Beach responded

Thank you for your kind words! We’re so glad to hear that you had a positive experience at our dealership. Being respectful, welcoming, and attentive to customer needs is our priority, and we truly appreciate your support. Your thoughtful message means a lot, and we’re excited for what the future holds!